There's no fee to list items. Please contact Zip Support for more information. - Mercari: Your Marketplace What is Zip? I tried declining the previous offers to reset everything and now it is saying Unable to decline: You have made a counteroffer. which i also did not do. Changed mind. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You may contact Zip by clicking Leftover credits will stay in your account and can be put toward your next purchase. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. The money can be spent on your own Mercari purchases (and the app will try hard to get you to do this) or can be saved up and transferred to your bank account via instant pay or direct deposit methods. Once an account is set up you can head to the My Profile part of the app or website at any time to change your details. If you want to apply your balance during checkout, tap the blue Apply button above the total. With Zip, you can split your Mercari purchase into 4 easy installments rather than paying all at once. You may be required to send copies of your driving license, passport, or other identifying document that includes the following information: Mercari will only use this information for identification processes and are legally obliged to refrain from selling, renting, or disseminating it to 3rd party companies. Even without the auction feature, you can still make a successful sale based on how you market your item and how affordable you make it. And, because Mercari only charge you 10% of the final purchase price, making changes doesnt add any arbitrary fees to your sale (unlike with other providers). Double-check your balance and make sure that the cardholder name, billing address, zip code and card security code* you entered are accurate. Now I am trying to accept but getting an error message that says "Unable to accept: You have made a new offer." I never made a new offer so I'm not sure what it's talking about? Learn more about our Refunds and Returns Policy. One of the latest and in our opinion greatest (more on this later) apps on the market is Mercari. To pay with your credit card, youll need to enter your credit card number, expiration date, and security code (CVV number). You can set them up during checkout or at any time under Settings. Press question mark to learn the rest of the keyboard shortcuts. How does Mercari work? Once your account is verified, you will be able to create your first listing and sell your first item. Someone might want all your dresses in their size. Why can I only make an offer on an item, not Add to cart and/or Buy now?. Wait for a Buyer to Show Interest in Your Item. You pay the first initial installment of $15 at checkout. If I do a normal purchase, paypal works fine, but when I receive an offer that I accept, all of a sudden, paypal does not work. Listed a track zip-up, matching joggers, and coordinating sneakers? The combined maximum weight of the items may not always equal the actual bundle package weight printed on the Mercari prepaid label, but neither the buyer nor seller will be charged overage charges by Mercari in these cases.Mercaris standard prepaid label Shipping Protection up to $200 will still apply to bundles. 1. Well help you consolidate them. In January 2019, EcommerceBytes surveyed over 13,000 . All offers and counteroffers are binding. Go to Login. Once the billing address has been registered, you can use this payment address when you add the card to your account. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Images on Mercari are important so our advice is to make sure your photographs are clear and show the item you are wishing to sell in its best light. Enter your PayPal or Apple Pay account information and agree to the Terms of Service. If you are happy with item but unhappy with the price, then you can message the seller directly to bargain with them or ask for more information. Where Mercari really shines is in the little differences it offers. If youre unable to see Zip as a payment option, it means your cart value is not eligible. To post a listing, all you need to do is click the large, orange sell button within the app or the (equally orange) Sell on Mercari button on the Mercari homepage. You might not have enough balance in your account, the information you provided might be incorrect or incomplete, or your bank might be blocking the transaction. If the seller already accepted the offer, you can ask them to cancel the transaction. Services like eBay, OfferUp, Poshmark, and even Facebook Marketplace all offer a way to recycle your belongings by marketing them to other people. Easy answer: cancel transaction and have buyer repurchase. Once you make an offer, the seller has 24 hours to accept, decline, or make a counteroffer. Have more questions about Zip returns? Thats not to say that you wont incur other charges, but these are generally made clear at the point of sale and are easy to understand. Each Mercari account must have unique payment information. Buyers can use the search features of Mercari as well as the category sections to find it. A merchant payment plan fee (MPPF) may be applied depending on which state you live in. Just in time for the holidays, use bundle offers to save money on multiple listings. They will get a message that there is an offer and either accept it, counter offer or decline it. An MPPF is a fee charged for providing payment plan convenience. A buyer sent an offer for an item that I am selling, and I have the option to decline, counter, or buy now. It will include the original listing price, the total amount you paid, and any discounts applied from coupons, credits, or your balance. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Once the seller has submitted a verified W-9, the offer and/or sale on the item can proceed as usual. $10 OFF Code $10 Off When You Sign Up For Mercari's Newsletter 400 uses today Show Coupon Code See Details UP TO $30 OFF Code Up to $30 Off Your Orders Added by scb512 279 uses today No more dodgy meetings with total strangers in weird places to drop off a sold item. If there is a partial refund or if part of a checkout is cancelled or returned, the fee will not be refunded. We also accept PayPal and Apple Pay. You pay the first initial installment of $25 at checkout. Step 3: Sell an Item by Creating a Listing. If the seller already accepted the offer, you can ask them to cancel the transaction. Once your purchase is complete, youll get an emailed receipt. Simply log in to view your account by entering your mobile number or email address. Keep in mind your payment method cant be changed after a purchase is made. Another way that Mercari protects customers is to enforce identification verification on sellers. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Mercari - Unable to get paid. When you choose Zip to purchase items on Mercari, Zip automatically splits the purchase amount into 4 payments, made every two weeks. Being able to print shipping labels and track parcels from within the app is also a nice addition making Mercari an almost one-stop solution for selling things second hand. Buyer-paid shipping for bundle offers is calculated by combining the maximum weight of each of the items in the bundle, while using the lowest cost shipping carrier in the expected weight class on the Mercari prepaid label. Mercari is great for helping you know how to price an item because while you're making the ad, similar items will pop up letting you know what they're selling for or what they have recently sold for. We spoke briefly in the previous section about how items are sold on Mercari, but lets look at the process in greater detail. Then find the "request cancellation" and click on it. The remaining three payments will be billed automatically, made every two weeks from the first payment date. The seller has not shipped the item. Ok, I'm still very new. Please be sure to notify Zip to avoid a late fee if your payment method is not up-to-date or if you cant make your next payment. OneSheop is the all-in-one tool that can help you boost not only your visibility to more Mercari users, but it can also help you boost your sales. Cookie Notice So I'm a little confused. The posting of items is one of the more pleasing parts of the Mercari app and the ease by which you can use the service is up there with the best of its competitors. Everything we own has a value to others even if this is not apparent to us. If a sale will cause the seller to exceed the $600 gross sales threshold for 1099-K reporting requirements and the seller hasnt submitted a verified W-9, the item will not be available to Add to cart and/or Buy now. In this case, the item will only have an option to make an offer. Your Zip account will be charged for a total of $60. With instant pay the money will appear almost straight away but you will need to have already verified your identification to be able to access it. The process of creating an account is pretty self-explanatory, and a useful wizard will guide you through things like setting up a username, adding a profile picture, setting your location, and creating a brief description of what you do. Example: You make a $100 purchase including any shipping, sales tax, and merchant payment plan fee(s). Tap Buy now to make it yours or Add to cart if you want to keep shopping. Mercari collects, reports, and remits sales tax for our sellers for all required states. $25 + any applicable merchant payment plan fees (depending on residing state) - PAID. And while Mercari is a relatively new kid on the block, it is easy to see why it has become so popular so quickly. Once an offer or counteroffer is accepted, the buyer is immediately charged the new price. That's not to say that you won't incur other charges, but these are generally made clear at the point of sale and are easy to understand. If that all checks out, contact your bank to confirm the purchase or try using PayPal or a different card. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Again, the buying side of Mercari is dominated by pictures allowing users to get a good look at an item before laying down their hard-earned cash (of course, descriptions and titles are also present and incredibly useful). Once the seller has submitted a verified W-9, the offer and/or sale on the item can proceed as usual. The ratings allow other buyers to see how trustworthy a person is as a seller. For example, the product is $80 + $13 shipping, if i sent an offer of $70, would it still charge them shipping? You just submitted an offer on Mercari, but you're having second thoughts. You can log in to the customer portal here. I received an offer for an item and accepted, but received the transaction failed error. This makes it easier to dissuade conmen from using the service and prevents them from easily re-joining after they have been found out and banned. You will then have 24 hours to accept, decline, or counter the offer. Still having issues? You can add up to 5 credit or debit cards. I am unable to "accept" and offer that was sent to me. I always either counter or accept their offer. On top of which I cannot contact you again. how many extinct volcanoes are there in the world. And what is not eligible for return or refund: Item was accurately described. No. Firstly, in the current climate (this review was written during the COVID-19 pandemic) Mercari offers an enticing prospect for both buyers and sellers, no contact transactions. After clicking the button, you will be guided through the list an item wizard which will initially ask you to upload a picture (or pictures) of the item. While other services promote contactless sales, they dont enforce it. Read full review of Mercari. You can apply your Mercari credits and/or balance to your purchase from the checkout screen. Once you are ready to checkout, just follow the prompts from there to fill out your billing and shipping information. Your cancellation request will be sent . Incorrect/missing item. What sellers should know Mercari fees for sellers If one item in the bundle sells before youve received a response on your offer, you can send a revised offer once an offer or counteroffer is accepted, youllimmediately be charged that price. If a merchant payment plan fee is applicable, it will be divided in 4 and paid with each installment. The platform accepts most items, as long as they are capable of being shipped. The service itself allows users to sell the things they have that they no longer need, have outgrown, or never used in the first place. Make sure to take pictures of your items with natural light, and show the flaws, if any. There is undisclosed damage to the item. Please note that Zip does not approve every order. You ship the item in the same way you always have upon sale and when the transaction is complete, youre paid in full. Both buyers have an extensive positive rating, over 400 ratings. Once youve entered your information, you will instantly know if youve been approved. Does it have something to do with the app? Be sure to follow the Mercari Shipping Protection guidelines closely and double-check that your package weight and size are within the allowable limits.. If applicable, this fee will be divided in 4 and paid alongside your installments. New comments cannot be posted and votes cannot be cast. Our all-in-one solution gives you the cheapest rates on cross-border shipments, an automated duty, and a tax calculator, plus helps you generate all your customs documents in minutes. Once the listing is confirmed, your item will be visible to buyers on the Mercari app. When you choose Zip to purchase items on Mercari, Zip automatically splits the purchase amount into 4 payments, made every two weeks. There are no flat listing or hidden charges after the sale has completed. Once the buyer receives the item, they will have three days to confirm receipt, accept the item as described, and rate the seller based on the interactions they have had with them. So strange. 2 weeks in and I've sold and shipped 4 items with no issues, and transferred my balance with no issues. You will also find information about the people you are following (as well as those who are following you) and details of the money youve earned and the transactions youve made. What is Mercari? More often than not an offer ends in a sale. The minimum offer amount is set at 75% of the listing price. If this is required, you will receive an email or in app notification requesting information and detailing the process of providing it. If so what can I do to fix it? The value is applied to the last of their installments, and then to the next-to-last installment, and so on, until the entire refund amount has been applied. A merchant payment plan fee may be applied to each payment. Sellers will be notified to ship as soon as you make your purchase. If its been longer than 3 days since confirmed delivery, well auto rate the transaction for you. Your installments will be automatically paid over 6 weeks, 25% every two weeks along with any merchant payment plan fees. The seller has 24 hours to accept, decline, or counter. 2. Contact us below. Be sure to hold on to your prepaid card until the transaction completes. There are hundreds of different places, websites, and apps where you can sell your unwanted items online. Just add multiple items from the same seller to your cart, then in your cart, select "bundle items and make offer," and input your offer price. By signing up, you agree to Offers.com terms of service and privacy policy . The best Mercari coupon code available is CSWGTG. Mercari's Help Center has all the answers you need about buying and selling on our mobile . Mercari is a Japanese-based company that is quickly growing in the U.S. Market with over 100 million downloads from U.S. customers on the Google play store and App Store. When a buyer makes an offer, the seller has 24 hours to accept, decline, or make a counteroffer. It is still important, however, to factor in this cost as well as shipping fees into any sale price to ensure you make as much as you can from your items. This app sets itself apart by restricting in-person meetups and requiring that sellers ship the merchandise to buyers. The seller has 24 hours to accept, decline, or counter. How many items can list on Mercari? Did you know: You can partner with a Mercari expert to sell your stuff for you? You can view your available credits and their expiration dates at any time under Settings > Credits. For bundle offers, there is no minimum offer amount. Take clear pictures. Each transaction is assessed before it is approved. Additionally, Zip requires a mobile phone number and text message verification to get started instead of having a traditional username and password. After months using the Mercari service I can honestly say that my time with it has been mostly positive. Things like pricing, shipping details, and photographs can be altered. Zip considers a variety of factors to determine approvals and spend limits. It is required under Federal law that the owners of Mercari obtain, record, and identify all the users who creates an account with them. If applicable, this fee will be divided in 4 and paid alongside your installments. It gives me an idea of what people are willing to pay. Although I am a part time reseller, I consistently make sales on Mercari. How can I accept the offer? Not to worrycancelling a Mercari offer is super simple, and just involves getting in touch with the seller. Buying online is often fraught with pitfalls and buying used items even more so. With natural light, buyers see the actual color of your products. They did resolve my issue quickly, but the wait was annoying. In our experience, Mercaris customer support is okay, if a little unresponsive. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Sellers: If you have a high value bundle, you may want to purchase extra insurance. Since shoppers will be able to customize the bundle that they want, buyer-paid shipping will be calculated based on the unique bundle offer that's created and displayed to the buyer when making the offer. This only occurs for me when I accept an offer. Regardless of your payment method (PayPal, Credit Card, ApplePay, Zip), coupons can be applied to your purchase. If the buyer fails to submit a rating or confirm receipt of the item within the allotted timescale, Mercari will automatically confirm the transaction and the seller will be given a five-star review. Installment payments are automatic, but Zip will charge a late fee in certain instances. Mercari expert to sell your stuff for you. Example: You make a $100 purchase including any shipping, sales tax and Zip merchant payment plan fees. It allows users to buy and sell gently-used clothes, shoes, and accessories online. The same thing happened today with another buyer today. Your available Mercari credits are automatically applied to the purchases you make. We think youll enjoy the new bundle offers feature and well always strive to give you a great, easy Mercari experience. Mercari Corporation Coupon, Promo Codes: $10 Off - March 2023 Mercari Corporation Coupons & Promo Codes Submit a Coupon Save with 25 Mercari Corporation Offers. For more information, please see our Once all this is done, it is time to click the confirm button and your listing will appear in the items for sale section of the Mercari app and website. Im interested in promoting my items to those whove liked my item, but I wanted to verify whether itd still charge shipping or not? New comments cannot be posted and votes cannot be cast. There is even a section for brands (which can be found here). Dec-27-2022 11:30 AM I do believe that Mercari is the responsible party for this issue. Keep in mind that credits expire 30 days after you get them, so make sure to use them before theyre gone. Browse through Mercari's Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. Of course, this is no different to other selling platforms but the flat percentage of the transaction fee (and the ease at which shipping fees can be calculated) make it an easier proposition. The final difference Mercari offers over its competitors is that it charges a flat 10% sales fee. You can negotiate on the message as well. Being flexible on Mercari is a great way to make sales! This gives you an indication of whether the item is popular or not and can allow you to tweak your listing if necessary. and our We recommend giving it a whirl to see for yourself. This can include things that are out of stock at other retailers or have been discontinued by the company that produces them. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. . 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