I called Sprint to try set up payment but whenever i ask to pay and if account will be recalled they give me Convergent phone number to call. I made arrangement to pay for some equipment for renting it, I did not owe them any money. Arm yourself with this knowledge so you can negotiate with Convergent Outsourcing, or any other debt collector, confidently. I paid them a lump sum to settle the account. If you have questions or need to make a change to your account. Learn more. A goodwill deletion is where the debt collector agrees to stop reporting the debt out of goodwill. Established in 1998 with roots dating back to 1950, Convergent is a leading provider of customer care outsourcing, receivables management and . Las Vegas Nevada, Convergent Outsourcing, Inc. Convergent, Jefferson Capital Systems, LLC A collection from HSBC Bank which I have, nor had a account with HSBC. That's if they're reporting. All rights reserved. The Convergent Outsourcing entry should no longer appear, in which case you can continue to make payments until you repay the debt. Sprint cannot make exceptions to this policy. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. I need some advice on how to proceed with this collection account. Wait. They're just trying to meet their own metrics. Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. Show proof if you have. Security Credit Services Listed a fraudulent account on my credit bureau report and won't fix it Renton Washington, Convergent Outsourcing, Inc. attempted to collect 475.00 for their client Paypal. - Hopefully you will have the same luck as me and they respond finally saying yes, it will be deleted. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. The contact details for Convergent Outsourcing are: 800 SW 39th Street. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. If a CA buys a debt they can report as if they were the OC. Were available to help by phone at 1-800-444-8485 or online through our contact form. Don't dispute again, it will come back validated. Our representatives will contact you in accordance with FDCPA standards in order to secure payment on your debt. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. thanks, just paid it. Sprint sent account to collections, Convergent Outsourcing. This one so contrived, premeditated, using a fake name and explanation. Doubt they will remove it. - If it's not deleted, send an email to the executive offices from this public website:https://www.elliott.org/company-contacts/ just look for Sprint. Never make an agreement with a debt collection agency over the phone. I have never had an account with Verizon! Convergent Outsourcing, Inc. is a debt collection agency. I then, on my own terms, proceeded to pay on my account whatever I could afford via their website. Im really trying to overcome some debt and past bad decisions and just when I was clear I get smacked with another collection. Hello all. Maryland Residents: This agency is licensed as NMLS ID # 930053. If you have a valid email address on file with us, you will receive a password-protected receipt via email. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. Phone calls must be made during "reasonable hours" only. They told me to contact their collections people. There are plenty of articles available if you want more information and tips on how to improve your credit and reach your financial goals. Many factors affect your FICO Scores and the interest rates you may receive. I got the collection agency's name and with that emailed them for an account number. I told him I have had this number for 18 months, do not know anyone by that name and I was going to report him, which I did. I haven't heard of them turning anyone away on chat???? Then a letter came from the saying I owe over $1200 to Dish Network and they are collecting. These notices included your right to dispute the balance owed. How do I setup a payment plan? A link has directed you to this review. Learn more about obtaining detailed information about your account over the phone. They sent my acc. Phone (877) 317-1200; They are currently debiting my bank account to satisfy an account they declare I previously had ownership of that I do not recall. As a result of our investigation we are replying with the following information: On 1/18/2017, Sprint placed this account in our office to collect a balance on their behalf of $834.26. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751, Convergent Outsourcing, Inc. Convergent Outsourcing, Inc. CONVERGENT OUTSOURCING FRAUDULENT COMPANY Renton Washington, Convergent Outsourcing, Inc. Convergent Mailed me a notice to collect a debt that doesn't exist. I'm suprised they just won't delete it since it's paid and they were notified. FTC's website on credit. I let him know I didnt make this bill. Convergent Outsourcing Sprint bill . What's funny is , I've never had any business dealings with Citizens Bank ever Renton Washington, Convergent Outsourcing, Inc. Its possible that the information Convergent Outsourcing has regarding your debt is incorrect or that the debt doesnt even belong to you. It's the only way to shut them down. I would even consider pay for delete in full. I did however pick up the phone today and spoke with a Tom **, supervisor, would not say where the call center was. Corporate Advocacy Program: How to repair your business reputation. The records of Verizon Wireless show that your balance of $38.63 is due in full. This is what I just went through. Convergent Outsourcing, Inc., Civil Action 2:21-cv-03849, see flags on bad law, and search Casetext's comprehensive legal database . I use Credit Karma to keep track of my record, although I haven't been on the non-tax side of it for a while now. Welcome to the Sprint subreddit where we discuss news, user feedback, phone updates, tips and tricks, technical advice, and Customer Care experiences. If there is no email on file, the consumer will be mailed a copy of their receipt. OC and CA are in no way required to delete. If they agree that the entry is inaccurate, theyll remove it from your credit report. If you paid the debt and you're currently in good standing with the original creditor, deleting the collection from your credit report is still a possibility. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. You may try a GW campaign with OC. Investigate this business and this Tom ** who could be a fake also. Look at all the reviews. to the credit bur. BUT UNJUST DONT PROSPER. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. They include a place for you to fill out your CC information or bank account information and smoothly send in the money. I called Sprint to get some information on the account. Watch to learn more! If this describes your current situation, send a letter to Convergent Outsourcing and request a goodwill deletion. Going to have to wait for someone to chime in with a more current collection Ill ask around .. Wonder what happens if you try to go in through Tmo vs Sprint and try to pay off the collection.do they just redirect you out Could try calling Tmo with no initial mention of a sprint collection.. if they dont redirect you to convergent. then offer to pay the sprint bill.. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. I'm going to keep trying but need some insight or anyone with experience that has had success with a PFD. Convergent Outsourcing is a legitimate debt collection company. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. Do you owe Convergent Outsourcing money? I received a collection letter that I owed T-Mobile 166.80. If they say no, you can still try further. Further dinging score. Convergent generates proof of payment after your payment has posted, which means that it has cleared your bank and our bookkeeping department, typically this happens within 2 weeks of payment. I decided to call Sprint today. Tell us has your experience with this business or person been good? I asked her if Convergent owned the debt. Re: PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT. We understand that collections is often an emotional and overwhelming process. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. I'd only worry if they fail to indicate that you paid the debt. I am requesting that Convergent delete the tradelines on my credit report because I have paid the original creditor and they have no permissible purpose by law to report on my credit. Some people have been lucky and it was deleted right away, though. also adviced them that this account had beeb included in ,identity fraud with a police report Renton Washington, Convergent Outsourcing Inc Renton Washington Location Claimed I had a Verizon amount owed of $800. I don't think however that once you have the debt paid (however you do it) you should worry about on your report. Hiding negative complaints is only a Band-Aid. Convergent Outsourcing is not a scam. I will keep you posted on how/if it gets reported this month and going forward. More details on software and accessibility are available at WebAIM.org. We have been in business since 1950 and are a longtime member of ACA International. She will most likely say she will check with another department and get back to you. They also collect medical debts. I had an unpaid bill with Sprint that was sent to Convergent Outsourcing. They told me that I am in debt to Sprint for over $300 which I'm still thrilled about-fact is had I paid my bill on time and not defaulted I wouldn't be trying to clear it up haha so it all worked out. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Received several calls from this Company. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. If you have questions about Convergent, making a payment or debt collections in general, we have compiled an extensive FAQ section to help! I've slowly over the past few years been getting some negative information removed from my credit report. If you would like to make payment online instead of over the phone, you may do so on our website. All rights reserved. They are billing me for something I've never had from them. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. Phone Number listed as (800) 282-2644; additional original listing: Credit One Bank, N.A. Renton Washington, Convergent Outsourcing Inc. Scam- Trying to collect a paid AT&T account from 16 years ago Renton Washington, Convergent Outsourcing, Inc. I was told that if I paid them directly they would recall the account and it would not be reported on my credit reports. How do I know I can trust these reviews about Convergent (formerly ER Solutions, Inc.)? For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. I want it removed entirely. No luck. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. b***@convergentusa.com. This company is horrible. It doesn't erase the existence of the debt. See reviews below to learn more or submit your own review. Do I handle the debt through Convergent? Some collectors will offer a pay for delete, you agree to pay, under the condition that they agree to remove it from your creditsome creditors will do it, and I hear some will tell you that they will. Offers may be subject to change without notice. In business since 1950, Convergent is one of Americas leading collections agencies. Start by offering to pay Convergent Outsourcing half of the amount you owe and negotiate from there. ** If a lady or someone else calls you and says they can't delete, be very nice, but let her know you know it is possible because you know of other people that just had it done. If Sprint sold it, you may have gave Sprint free money as they have no legal right to collect anymore but still legally owe Convergent. The issue is, I never had an account with Sprint. I paid them in full. I have Experian to monitor all accounts and a few days ago received a call from Convergent Outsourcing from someone whose English was difficult to understand. More details on software and accessibility are available at WebAIM.org. It dropped off after a while. Maryland Residents: This agency is licensed as NMLS ID # 930053. FTC's website on credit. - Send one more email to executive office asking nicely again to have it deleted. I'm down to one last account, and would like some guidance on how to tackle it. Then I tried to prompt it to let me talk to someone, & a recording came on that only said the name of the company & it hung up on me, I called at&t & they had no record whatsoever of me being a customer of theirs. You may find that it wont budge, even after you try the strategies above. The debt collection process isnt perfect; reporting mistakes and lost information are common during the transfer of a debt from the original creditor to a debt collector. They were one of my last collections some months back and although my situation is slightly different, they removed the collections on my report immediately when I settled with them. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. Typically, Convergent Outsourcing is a tough egg to crack. Calling you before 8 a.m. or after 9 p.m. Misrepresenting itself or information about the debt, Attempting to collect a debt after the statute of limitations expires, Reporting false information about the debt, Contacting you at work or at a time you say is inconvenient, Contacting friends, family or coworkers regarding your debt, Calling you after you request contact through U.S. Mail only, You pay the debt to Convergent Outsourcing, Convergent Outsourcing deletes its entry on your credit report. This report was posted on Ripoff Report on 09/05/2014 01:58 PM and is a permanent record located here: In business since 1950, Convergent is one of Americas leading collections agencies. The best way to prevent an old debt from affecting your future financial opportunities is to remove the collection entry from your credit report. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. Estimate your FICO Score range Estimate for Free povertybro Contributor 04-22-2021 12:04 PM Sprint sent account to collections, Convergent Outsourcing. Therefore, its important to request debt verification ASAP. So I called the number listed he ask for last 4 of my SS# and address. Maryland Residents: This agency is licensed as NMLS ID # 930053. Convergent Outsourcing, Inc. is a highly responsive, integrated customer engagement organization helping clients optimize relationships with their customers through enhanced, unified communication. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. Read More . It was easy and if you've been harassed by them you need to do this. Estimated amount consumers saved since 1997: $15,590,010,907. I called T-Mobile and they said themselves I have never have owed any past debt in my 14 years with them. And that my Identy had been stolen last year. Doubt they will remove it. So i tried a lot and they wont do PFD, should i just pay to sprint and they would just have to delete the collections from my report ? North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. They are offering me a 50% settlement offer of, $806.93. @new_earthThank you for sharing. This scenario has been reported to federal bureaus, Trustpilot, Resolver and now you. Make sure they're going to recall the debt. For more information about reviews on ConsumerAffairs.com please visit our This payment will be updated to the credit bureaus and they will be notified that the account is paid in full. Convergent Outsourcing has many complaints against it on file with the Consumer Financial Protection Bureau and the Better Business Bureau, mostly regarding: These violate the Fair Trade Commission-mandated Fair Debt Collection Practices Act (FDCPA). When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. We have more than sixty years of experience in the debt collections industry, serving clients as a third-party partner for receivables management. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam. Here is what I did: - went to Sprint chat online to pay my old bill (don't call, do it on the website)https://www.sprint.com/en/landings/chat.html, - Choose "account change/inquiry" yellow button underneath for chat. Who is ED Magedson - Founder, Ripoff Report. Sent collection notice for a bill with a wireless provider I have never used. I owe 1,700. I have the same collections from sprint thru convergent outsourcing on my credit report. But we can send a letter out showing settled. Press question mark to learn the rest of the keyboard shortcuts. They should be able to see whether there was or not and whether you need to deal with sprint. Late reply, but i got them deleted off all 3 via disputes with the agencies themselves essentially just claiming "No contract". All rights reserved. Is Convergent Outsourcing legit or a scam? Originating in 1950, its current headquarters are in Renton, Washington. Convergent Outsourcing is a debt collection agency that's been in business since 1950. Press J to jump to the feed. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I called Dish to confirm this and they said they have no record of a debt. After I asked them to send the paperwork, I did get it, but I called them and they said now it was for a debit card from a United Credit National Bank. How long does it take for my credit report to update after I make a payment. I asked them if I paid it or settled it if theyd removed it completely, Pay for deletion. One of our team members will walk you through the payment process and answer any questions you may have. Further information is available in our FICO Data Privacy Policy. . Funny thing is that the account they claim I had has never appeared in my credit reports which I keep track of. Please call us at 1-800-444-8485. Least it wont be counted as owed any longer and can age off in time. Payment FAQs How do I find my account number? Convergent Outsourcing, Inc. is a third party debt collection agency and member of ACA International with over 60 years of experience in the collections industry. Please contact the moderators of this subreddit if you have any questions or concerns. They're worthless and cowardly, and I hope anyone reading this doesn't have to deal with these bottom feeders. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. Can see right through this one. In business since 1950, Convergent is one of Americas leading collections agencies. Renton Washington, Convergent Outsourcing , Inc Galaxy Asset Purchasing , LLC I recieved a bill past due in the amount of $4,505.44. Of course, things are a little different now after the pandemic. I called the Federal Bureau of Consumer Protection and filed a report. Opinions are our own, but compensation and in-depth research determine where and how companies may appear. I'm just thankful to knock another baddie off my reports! Like it or not. I confirmed with T-Mobile that my account is 0. Learn more. Convergent Outsourcing help. The only advice I can offer you is not to feed into their urgency. We do send updates to all applicable credit reporting agencies for some clients weekly; we also request that they update a consumers credit report to reflect any payments. It's advisable to send a debt validation letter via certified mail to get confirmation of receipt and to create a paper trail. Contact. If you cant secure a goodwill deletion, the next step is to request debt validation from Convergent Outsourcing to identify if theres any inaccurate reporting regarding your debt; this may allow you to delete it. I owed a bill to Sprint which I paid to Sprint. Thank you for visiting Convergent Outsourcing to make a payment on your account. They said they didnt do that when clearly they did because it is listed as paid on my credit report. Thank you for visiting Convergent Outsourcing to make a payment on your account. Our content is intended to be used for general information purposes only. The account is in the amount of $621. Be the first one to find this review helpful. The whole industry is designed around fear and harassment - yet collection agencies buy and sell your debt routinely. It was founded in 1950 and currently has about 2,300 employees across 12 offices. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. I just got an email from Convergent with a letter attached stating that they've requested all deletion of this trade line from all. Renton Washington, Jefferson Capital Systems LLC Convergent Outsourcing Inc St. Many companies featured on Money advertise with us. If you do not owe any amount, file a complaint with the FTC, FCC, and Better Business Bureau, ask them to provide a debt validation letter (search the internet for a sample). In addition to suffering the annoying and aggressive practices debt collectors, such as Convergent Outsourcing, engage in, a debt sent to collection can have a major impact on your credit score. Since they were on leases that left me on the hook for around $1400. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. Just updating my progress with Convergent. Whatever the reason, make sure youre sincere and friendly in your letter, as Convergent Outsourcing are unlikely to grant your request if youre demanding and angry. I ended up paying the entire balance through sprint in order to get account removed. Work with Sprint directly if they still own the debt. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.. (sprint re-adding the collection is the unsure part) Not gonna say 100% but this is how it worked with T-Mo.. (Sales might work too, you just want someone who can take your payment). I found out that Convergent Outsourcing, Inc. is a SCAMMER company. The FDCPA prohibits a debt collector from engaging in specific forms of harassment, including: While Convergent Outsourcing claims to provide its representatives with FDCPA compliance training, its still possible for a representative to commit an infraction. Advertisers above have met our
This is your right under the FDCPA. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. She said that Convergent does not buy debt, they only attempt to collect the debt for other companies. Ripoff Report has an exclusive license to this report. I have a collections account being reported by "Convergent Outsourcing". Improving your credit takes time, but its worth it. We believe in customer service and want to make it easy as possible for people to pay the debts they owe.
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