We use dedicated people and clever technology to safeguard our platform. I was very upset. 8-2-22 Every one of the wings had at. Help even if you are not a cashier, you work for GetGo! This did not just happen, it's been over 3 years now. Then I either stand and wait for half an hour or have to come back another day. I noticed while ringing up the price, was 7.49 not the sale price of 5.99the male attendant came over i told him the problem and he ran off no explanationin the meantime several minutes later another male attendant asked if he could help? Help even if you are not a cashier, you work for GetGo! When we cut into the cake that evening and served several pieces, people where complaining that they where eating a piece of what looked to be paper. 6932 West Central Ave, Toledo, OH 43617. So here's one problem, why would you give a customer ahead of us their prescription while you said you were closed and then not answer us when we rang the bell? I love that the fruit and vegetable selection is top notch. I wanted 2.5lbs It goes against our guidelines to offer incentives for reviews. This is not the 1st time this has happened to me. The signs indicate you can buy beer here, which is . No need to bother with long lines or product availability. Companies can ask for reviews via automatic invitations. ALDI BEATS THE PANTS OF YOUR STORE PRICES AND SERVICE! Plus no sorry nothing. 228 in Cranberry Township PA (the one by Target not out toward Mars). (419) 843-7296 182.32 mile. Then she said I was trying to steal it! I purchased an 8 piece mixed chicken, from hot food for $7.99, on December 28th from theGiant Eagle at 6204 US Route 30, Greensburg, PA. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Pay for this replacement part that your car wash broke. I have been going back and forth with customer service about a $10 bonus perk i never got. I have made 3 complaints to your service department about the condition of your in store wheelchair. Terrible customer service. Desired outcome: The Marketing team, with 85% positive reviews, reports the best experience at Giant Eagle compared to all other departments at the company. Thank you for contact support. Claim your listing for free to respond to reviews, update your profile and manage your listing. Something needs to be done, even when waiting in line at location you hear people complaining about it. Tip for consumers:Please be nice to the people that serve you. That is a 70% increase. I'm not expecting any compensation because I cannot provide the evidence, but I did want you to know about my disappointment. Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . This is the email I received 12/14/22:
(Either January 3rd or 10th). Be the first to write a review for Giant Eagle Supermarket. Country fried steak & eggs were. Some of my articles are about CX (customer experience) and leadership. I am actually highly disgusted with this kind of customer service and hope this won't continue . ********* ******. Giant Eagle Company. Giant Eagle Reviews Updated Mar 3, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 2,753 of over 3K reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.5 53 % Recommend to a Friend 60 % Approve of CEO Laura Karet 952 Ratings Companies can't alter or remove reviews. I called the store. It doesn't matter what department you shop in, employees are extremely rude, could care less about customers and are rude, obnoxious and can't think ahead to prepare for bakery or deli goods after a holiday. Giant Eagle - car wash I paid for a SHOWROOM car wash and parts of my car weren't even touched! I completed the online form prior to presenting at the Giant Eagle Pharmacy on Interchange Road in Erie PA, where weekday pharmacy hours are 8a-8p. So, off to Rite Aide i go! Hello,
Like im bothe ring you! Find out how we combat fake reviews. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Here clients can delve deep into delicious meals, and taste. We spoke to the consumer today and they provided an updated mailing address for the request. When someone calmly goes to customer service to clarify a display sign promoting buying three cokes and getting two free and is rudely informed she's wrong in spite of the signage and then is told, "I'm done with you!," in front of other employees and customers, you cant get any lower. Chris Soult from the Commission on Human Relations said that he has sent three subpoenas to Giant Eagle since July 2021 concerning racial profiling of African American customers at store #3064 Baum Boulevard and blocking the Morewood avenue entrance at night when there are too many African American customers in the store at night. Excellent Customer service. I was aggressively harassed and discriminated against today around 12:40 at the 2801 E. Waterloo Rd. My mother purchased a $125 Lyft Gift Card at Giant Eagle Store #45. Be the first one to write a review. I took a brand new jacket to their dry cleaners, the stain was small when i brought it in, when I came back for it the stain had spread and made worse. Other customers heard this and couldn't believe it either. comment. Giant eagle614-337-02452900 stelzer Rd Columbus Ohio 43219Is the office I'm complaining about
I took the paper back to Giant Eagle the next day and they told me that it was an edible image on the cake. It's absolutely disgusting how you're employees treat their customers, an absolute disgrace, unethical! I have been a customer of Giant Eagle for about 40 years but the last eight years it has been strained. I am left with a $139.99 gift card that I cannot use because it does not have a pin. If she was helping it would not be anyone to watch! Upon explaining my concern, store associate said they are out of all items. Don't shop in Brooklyn ohio store especially when buying a sub sandwich. I hate to think this is representative of the culture at Giant Eagle because if it is, I'll be writing about this in articles I ghostwrite for a large client in New York. last year using the same card the gas pump charged me for premium gas when i pushed the button for regular. Giant Eagle, (store #4029). So i am very confused and frustrated. Giant Eagle reviews & complaints 193 complaints 7 resolved 186 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "medication" Resolved Resolved Resolved "check cashing" Resolved Giant Eagle reviews 193 G GaryD163 of Butler, US Feb 09, 2023 4:50 pm EST Verified customer Featured review Giant Eagle Grocery - CentralPercentum GetGo. Job Work/Life Balance I get another sticker for my window. code: [protected] [protected]. This happened on November 6th, 2022. at around 1600. Maybe Pittsburgh City Council can wake you up. Early History. On pick up on Dec17 prices increased. I have been a customer for Giant Eagle for a very very long time. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. What ever you feel is right. In fact I am going there tomorrow for my flu shot, and my Moderna Booster ouchWe even have a StarBucks inside our Giant Eagle I have been a loyal customer of Giant Eagle , SquirrelHill , Pittsburg , PA , since our UPMC days in the late 1980s . And who in the hell can even see tiny print on the smartphone. A multibillion dollar company has scammed a consumer out of $200 Desired outcome: Giant Eagle, Inc. insights Based on 2,093 survey responses Areas for improvement Fair pay for job Sense of belonging General feeling of work happiness It was a job to perform Diesel Mechanic (Former Employee) - Bedford, OH - March 1, 2023 Was paid to perform a job that " WE" agreed to. but 2. NEVER GOING BACK, Desired outcome: Get go in Washington PA on Wylie ave.. Rude staff First off, it took the guy 15 minutes to make 2 coffees, and we were the only people in the store. The store is in Brooklyn ohio. Toll-Free Phone: 1-877-868-8947 Monday - Friday 8:00 a.m.-8:00 p.m. (EST) Saturday 9:00 a.m.-5:30 p.m. (EST) Sunday 12:00 p.m.-7:00 p.m. (EST) Local/International Phone: 614-658-3970 Fax: 1-877-291-8154 or 614-921-9866 Email Customer Service: service@gianteaglecontacts.com Mailing Address Giant Eagle Contact Lenses Customer Service Dept. I always pump 30 gallons of fuel (their limit for a perks redemption). December 19, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********This letter is in response to the complaint submitted by *** ******** *******regarding a giftcard purchased for Columbia. Cross contamination can and does happen. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. are fuel perks now state secrets? When it didn't scan after many attempts I took it to the guy and he told me they don't cash out scratch offs and didn't scan it himself just shrugged his shoulders and said there wasn't anything he could do about it. That's right I said, "wanted to fight" me, a customer for wanting to receive needles when I get my medication. A fax was sent according to the technician, the prescription was again not filled - they said there was no response. For further assistance, please reach out to them directly. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. No one seemed to care about the mistake made in the store. They can't because it's simply laziness. With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. Fresh food. You can use the phone app to let them know you are on your way. It's a Prescription called in by a medical professional Stating to be filled on that purchased a package of apple and cherry turnovers. That they deliberately dont care to abide by the ADA law, or the Civil Rights Act of 1967. Something needs done. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. Pros. I was then instructed during the last most recent time to call in at least 3 days in advance to give the pharmacy a heads up when my next prescription would be sent in by my doctors office to help with these stocking issues. Giant Eagle reviews & complaints. Shame on you! Questions Post Question There are no questions yet for this company. Thank you. Went to service desk Gm came right out listed to me briefly and started walking away and yelling fir the employee to comeover..my voice was loud and iasked him not to walk away was done yet i made these pointsnever enough cashires or lanes openthey make you wait for ever to pay, if im bagging and cashiering which im NOT COMPENSARED FOR ITS BEYOND BELIEF WHEN AN ATTENDANT IS RUDE AND WALKS AWAY WITHOUT FIXING THE PROBLEMAND YOUR PAYING PREMIUM PRICES THROUGH OUT THE STORE! The kitchen manager needs fired. 1. For example, pharmacy business hours are 8a-8p. I know it is only one customer for giant eagle in Western PA so it doesnt matter to Giant Eagle but I am going to stop shopping at their stores all together. Giant Eagle Maintenance and Repair Service Level Requirements Supplier Code of Conduct Customers Privacy Policy Terms of Use Notice of Pharmacy Privacy Practices Digital Millennium Copyright Act UPDATE: March 10, 2022 I am requesting a refund or replacement as Columbia is refusing to replace it, saying it is Giant Eagles responsibility. After picking up the order, I realized that none of the substitutions or the additional item were there. What happened to integrity and company loyalty. Ordered wife's birthday cake online, picked up in Glenshaw store on 11/10/22. Branch address 3239 Washington Pike, Bridgeville, PA, 15017, US. Pay is not enough and they use you as a tool rather than a hard working human being. At the main street extension getgo, we had stopped to get some coffees on the way coming home from college. Shed light on the availability of medication needs brought to someones attention. Accordingly to the app, my cards had $100, but when I went to use them the cashier told me that they were of a zero balance. My personal shopper ignored my requests for subbing the chicken I ordered ONLY if it was same price per pound. UPDATE: I purchased 3- $100 gift cards via the Giant Eagle App. Awful. I mean every one. I've never been treated so poorly by the Mgr. Is this your company? " Low pay, high amount of turnover " (in 93 reviews) " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons. 0 Views . So this made me wonder why a team member even recommended I do this to begin with. Don't catch until I get home. We pulled up behind a car and waited 20 minutes! I got a scratch off and wanted to cash it in the guy behind counter said to scan it on the machine and bring paper to him that was no problem. Observed Chicken breading room equipment, in deli area, with an accumulation of dirt, food residue, slime debris on floorracks shelves non-food contact surfaces. How convenient! This is certainly an attempt to get people to switch to the new MyPerks program. My money is already low and they literally took this money and Im having one heck of a time trying to get it back. ***** *******. Desired outcome: We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. Why I constantly continue have this on going issue with this pharmacy has be baffled? Because more often than not, they have what is needed and at a fair price! 22 reviews of Giant Eagle "Store's nice and clean, including the parking lot. I have been in the consumer rating business for many years and never seen it as bad as this before. The cardservice vendor recommended that the consumer contact Columbia directly for further assistance.If you have any questions, please feel free to contact me. The business became a success, and by 1928 there were 125 stores established. First off the staff should at least attempt to look busy but there are little ears everywhere. Wide selection of produce, meat and general grocery products. Recent Google Reviews. BBB is here to help. Ray Saunders 614 Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Good MorningThe consumer's request was filled in December, however, it appears they never received it. Don't deserve even 1 star for that area. Overpriced! i recently shopped at the local giant eagle for groceries. I was mentioning to the woman that was waiting on me of the experience and this Morgan came out of nowhere and was very direct and very nasty and said yes, and pointed to the employees in the pharmacy and was going on like this is all we have etc. See reviews, photos, directions, phone numbers and more for Giant Eagle Grocery locations in Washburn, TN. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I don't want to have to own a 500.00 phone with a tiny little screen that doesn't show squat. good bye giant eagle. The service has always been rude, but now they have become even worse. The fact that i have been using this pharmacy for years, knowing the medication I do take is a 30 day supply. I was almost attacked by the store manager in Vermilion Ohio she came running out from behind the manager counter and screamed put a mask on, which I was putting on as she came running at me, she is very lucky I didn't clock her, will never go to that store again, switching all my prescriptions to have my insurance company mail them to me, they have the worst costumer service I have ever seen. Ive talked to several managers ,I have written everybodys name down and I even spoke with giant Eagles corporate office . She had already rung up half of my groceries before I noticedI went home and wiped down each food item with sanitizing cloths then soap and water. Find out how to block Giant Eagle Pharmacy caller . This has not been a one-time thing, this has been an ongoing issue with me complaining to corporate GE and yet nothing has been done about it. It's unbelievably immoral and despicable! As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. Poor quality produce for the price The average employee at Giant Eagle makes $27,418 per year. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. On Friday 8/12/22 I went to Giant Eagle on Broadview Rd in Parma Ohio to get some things for a family party. Put prices on product instead of bar code or make sure bar code is right. When I scratched off the gray box covering the pin to make an online purchase, part of the pin was missing, making the card unusable. 54% of Giant Eagle employees are women, while 46% are men. They bring them out and put them in your truck for you. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. I have had other items before. Giant Eagle, Inc. Friday, august 26 i noticed tyson chicken tenders regularly $ 7.49 a bag for$ 5.99i picked one up and proceeded to checkout. I love Giant Eagle Curbside Pickup. Ripoff Report Needs Your Help! Reviews There are no reviews yet. Giant Eagle has extremely terrible customer service. Time: 1:28 I went to Giant Eagle in Washington Pa for vaccines. You're always welcome here
She rudely told me to re-up order my food and wait in line again. Extremely poor customer service at #43 township of pine market district. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. Desired outcome: I paid for a SHOWROOM car wash and parts of my car weren't even touched! I've ordered cakes before with images on top but they where sprayed directly on the cake. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. GIANT EAGLE, INC. in Alhambra, CA | Company Info & Reviews Company Information Sponsored Links Company Contacts MING LANG JAN Chief Executive Officer 200 S Palm Ave Alhambra, CA 91801 Reviews Write Review There are no reviews yet for this company. This is not acceptable. In hopes to fix this issue for me and other customers for future. The remaining 30% were constructive reviews with the goal of helping Giant Eagle improve their work culture. What they do NOT tell you is that now, if you buy one, it's down to $1.25! I got it back in a hot cup and thought oh ok maybe its iced in this mug, because I had seen the guy get ice. Normally bakery products are excellent. in the whole process( 2nd attendant dark hair and eyes walked awayi went after him and asked to reis state my perks. Why is Giant Eagle pretending to care about their employees or customers when they refuse to have a sit down on how they threat us. We also ensure all reviews are published without moderation. I was aggressively harassed and discriminated against on 12/24/20 around 12:40pm at the 2801 E. Waterloo Rd. I spoke with a lady at the front desk she allowed me to exchange the item for a fresh pack however this is just not pleasing and highly uncomfortable Thank you . For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Recently, we have purchased the large size, twice, and both times we have been greatly dissatisfied. Before the young man gave me the total, he asked me if I knew how much was on the June 16, 4 or 430ish pm heath Ohio Please update the website to indicate when a service is not available during regular business hours. I do not like going to this Giant Eagle! Also, the new perks, pro perks, fuel perks thing is so complex and confusing. Kitchen employees told me to go to cashier to have it removed. Columbus ,ohio. Too bad. So they keep putting out thinking it's fixed. This person/manager told me I had to go stand in the line, I asked her why she was not checking people out she said she was not a cashier. It's more of an inconvenience than a convenience. I will write and call to everyone I can to let them know how horribly I was treated. Absurd! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Columbia Sportswear
I didnt see any signs about that. I will NEVER walk in a Giant Eagle again! they would not take my refund of just a couple od things because it was a online/delivery order and the customer service desk told me they cant do my refund cuz they dont do those! Are u serious?!? This is a very serious issue. Our only son was born @ Magee Womens Hospital in Pittsburg . named Heather - very immature for the title that she holds. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. My 18 year old daughter was with me and we went into the liquor part of the store to get vodka because my 26 year old niece likes vodka. So they trick you into thinking you must buy a lot to get a discount, but that's not true. I went to pick up my prescription today 3.22.22, this prescription is filled by a Doctor every 30 days, Which mea to pick up that day, per your customer service at the pharmacy who stated we now have a right not to fill it for 2 days, are you kidding me no you don't. Please update the website to indicate when a service is not available during regular business hours. This review was chosen algorithmically as the most valued customer feedback. If they knew it was in the hot foods for this long, they should have thrown it away or reduced the price. They are not the only game in town. Working hours Thu 6:00 am - 12:00 am Tue 6:00 am - 12:00 am Wed 6:00 am - 12:00 am . So I went to the self-checkout, and there I was harassed by two other employees. I can't help but to notice a 1 star for most of the reviews. My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. The most common ethnicity at Giant Eagle is White (74%). Desired outcome: Giant Eagle Grocery - CentralPercentum GetGo. I mostly shop at giant eagle for gift cards to earn fuel back. I had to go to Kroger to get a cake for my granddaughter. I have been contacting them for several days now, and I feel like theyre giving me the runaround. We would like to show you a description here but the site won't allow us. I have already stopped shopping here except for a quick stop because the prices are so high but i guess the money i spent in overpricing i can spend a little of that and make the extra 3 mile trip to Shop-n-Save. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission! User; Business User; . Oh, and when I tried to buy the advertised buy 2, get 2 free of Pepsi 12 packs, it would not work, so I missed out on buying that deal and had to go elsewhere. The program was launched at 34 locations in 2021. The next best thing would be some sort of response just so I know you are aware of my issue. States they care about work-home balance Pro diversity culture They are not authored by Glassdoor. Unknown, 2 Complaint(s) This review was chosen algorithmically as the most valued customer feedback. Weather or not she was a manager or a cashier she should have been helping due to the very large volume of people. Would never buy them again. I'll have to find another establishment for my future meat needs. I never got it and spent $212.13 i can see. Working hours Thu 6:00 am - 10:00 pm Tue 6:00 am - 10:00 pm Wed 6:00 am - 10:00 pm . This will surely increase the credibility of your complaint. As I cant see how I am the only person experiencing this problem. How does that help with a person that wants a grocery list AHEAD of time? Desired outcome: Learn how the rating is calculated 1 complaint. Submit a complaint and get your issue resolved. This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. because most of these people are the same ones that don't wear a mask in public and are just using COVID an excuse to be lazy and be an $#*! The cherry turnovers had no cherries in them.
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