FVIR stands for Flammable Vapor Ignition Resistant. If you find yourself naked and cold at the start of a shower, relax and check a few things, but you might want to get dressed first. He got his start in the plumbing business working on fixing all types of home improvement issues including water leaks, broken toilets, appliance installation, and more. You can only see the flame through the sight glass window located on the inner door. Richmond offers flexible customer service options. But opting out of some of these cookies may affect your browsing experience. Just like everything with these three characteristics, it is time-consuming and challenging. Keeping your water heater properly maintained helps ensure it operates smoothly and efficiently, it is free of problems, and serves you for many years. The thermopile is disconnected-Make sure the thermopile wire connectors at the gas Combination Gas Control (Thermostat) are connected properly. Use a soapy water solution to test for leaks at all connections and fittings. If you are not regularly checking your David is an expert in all things plumbing, heating, cooling, and water treatment. You need to remove sediment and dust as their buildup may affect the heaters efficiency. Press and release the COOLER button until the desired setting is reached to decrease the temperature. Water temperatures above 125oF can cause severe burns or death from scalding. However, there are a few checks that apply to multiple models and water heater types: Everything requires some maintenance. Slightly depress the gas control knob and turn clockwise to OFF position. As working with gas has the potential to be dangerous, you will need to hire an experienced HVAC technician. This indicates there is a problem with the internal circuit. RMTG-RC95DVLN-1 Essential Plus Non-Condensing Indoor Tankless Water Heater - Best for Saving Water. Offering 8.8 GPM, it can provide enough hot water to supply most (if not all) of your appliances at the same time, even if you live in a cold climate. By the way, this guide won't cover the blinking codes. Set the thermostat to the lowest setting by first depressing the COOLER and HOTTER buttons at the same time and holding for 1 second. Below are some maintenance tips to consider: In his spare time, Oscar loves tinkering with electronics. If it goes out, repeat steps 3 to 9. First shut off gas to the water heater at the manual shut-off valve. Rheem Manufacturing Company Check the gas supply pressure and manifold pressure. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Just like ignition failure, you should first rule out simple causes such as a low propane tank or an unpaid gas bill. Birds nest, rodents and wasps nest can also block your venting, so be sure to thoroughly examine all vents that are located or lead outside your home. If you have a Richmond water heater or are intending to have one installed, hopefully, you should find this how-to and troubleshooting guide useful. Going off the grid sounds noble, satisfying and eco-friendly. You can set the temperature anywhere you want from between 80 and 140 degrees Fahrenheit, changing the thermostat in single-degree increments. Although uncommon, issues can arise if something isnt working correctly within your water heater. You can find the steps and the ways on the official site. As long as you contact the support, you wont have to be bothered by Richmond water heater troubleshooting. Knowing how to properly use your heater is not only essential from the economic point of view but for safety as well. The standard was intended to enable homeowners to compare the efficiency one water heater to another. It automatically shuts the unit down whenever it senses the presence or flammable vapor or the air inlet openings get blocked. If the above remedies dont resolve the problem, it might be that you are not depressing the Combination Gas Control (Thermostat) Knob while attempting to light the pilot. We designed the Richmond ENCORE Electric Water Heater with LeakGuard to give you the power to know, control and protect. Much like the Rheem water heater, Richmond is very consumer-friendly. Check and open gas and water valves fully. Testing takes place at the Richmond laboratory as well as at third-party locations to ensure impartial results. This cookie is set by GDPR Cookie Consent plugin. In addition to the hot water you needit gives you the power to know, control and protect. If you do not have the hook ups to clean your water heater Increase supply voltage to rated voltage. Generally, a tankless water heater will cost about 2 to 2-1/2 times as much as a standard water heater to purchase and install. Water Heater Profile: Tankless. Vent up to 150 ft with 3" PVC and 60 ft with 2" PVC, Includes easy to install hanging bracket for time savings (indoor models only), Self-diagnostic system for easy installation and service, High-altitude capability up to 8,400 ft. elevation above sea level, Digital remote control now pre-wiredand 10 ft. of thermostat wire included, Supplied with a 120-volt power cord (indoor models only). Why Does My RV Carbon Monoxide Detector Keep Going Off? Shut off the water heater if you notice any unusual burner operation, until you obtain qualified service assistance. For instance, some Richmond heater owners say that their units wont stay on. Toggle the ON/OFF switch located on the lower assembly to the OFF position. Digital thermostat with self diagnostic program, Two High altitude options: up to 6,560 or 9,840 ft. elevations, Corporate Office: 1100 Abernathy Road, Suite 1700. If this happens, you should reduce the demand for hot water by limiting simultaneous applications, and you may want to consider resetting your unit. Uses indoor air for combustion with flexible venting options up to 100 feet. Turn on the manual gas shut-off valve near the water heater. Richmond has separate manufacturing plants to Rheem. This cookie is set by GDPR Cookie Consent plugin. But if it happens, use the ignition to turn the pilot on again. Try to reignite the pilot light. Rheem Manufacturing Company Problem 4. 11kW Model Flow Rate: up to 2.68 GPM. Before removing the anode rod, make sure the cold water supply is turned off. Our Xtreme models will provide up to 756 gallons of hot water in an hour; and recover the tank contents in as little as 8 minutes! shower and feel warm water at first, but then get blasted with several seconds VIEW PRODUCT. Gas water heaters are never as high efficiency as electric heaters. Blocked vent system- Have a qualified service technician evaluate vent system for blockage. NOTE: The definitions of tankless water heater error codes are for informational purposes only. Open a hot water faucet or lift the handle on the relief valve to admit air to the tank. Richmond makes a variety of water heaters. Protect your home from water damage with this all-inclusive leak prevention system that limits a leak to no more than 20 ounces of water2, By shutting off the flow of water, the Richmond ENCORE Electric Water Heater with LeakGuard can help you avoid an average of $4,000 in water leak damage3, Complete control of your water heaterfrom adjusting water temperature and tracking energy usage to setting vacation modeall from a smart phone1, Adjust water set temperature to balance your familys hot water needs via the EcoNet App and hands-free voice control with Amazon Alexa or Google Home4, Save energy on water heating costs while you are away for a week or just for the dayits easy to set from your phone even if you have already left home!1, Receive immediate notification of leaks and service needs through your phone and via EcoNet App1, Know you have enough hot water before you jump into the shower1, Know if an element is failing so you can proactively replace it before it becomes a problem1, View weekly, monthly and yearly energy usage reports from your phone to help you better manage consumption1, Allows plumber to view diagnostic information via the EcoNet App while at the water heater to expedite service5, With integrated WiFi, homeowners can avoid cold showers, detect leaks and more. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. You can activate this if you want to receive analert when your heater has run for 500 hours. Make sure that all joints are secure that combustion air-inlet and vent system supports are all in place. Establish and follow a routine preventative maintenance program. Some models (such as the RMTEX-18) have bottom -inch NPT water connections. Locate a category below and choose one of the available options. This can make a difference when registering as well as verifying. The troubleshooting for each of these heaters is a little different as their mode of operation isn't completely the same. The status light indicates the water heaters status/condition depending on the color and blinking pattern: If the status light is not blinking blue, relight the pilot. Keep in mind that in addition to lower operating costs, useable square footage is gained by choosing tankless! It's not always something you want to do on your day off, but it still needs to be done. Here is the answer, Rheem Tankless Water Heater Error Code 13. Austin, TX 78765-4200 These tanks are built to last with warranties that exceed many from other manufacturers. All water heaters are non-condensing. Do not open the inner door of the appliance and try to light the burner by hand. Look in the manual for your specific water heater for these error codes if applicable. Turn the gas control knob counter-clockwise to the PILOT position. Connect a garden hose to the drain valve near the bottom of the heater tank. A digital display makes setting a precise water temperature, or monitoring the unit's status, a snap! Have a qualified gas appliance repair technician conduct periodic inspection of the Combination Gas Control (Thermostat), relief valve, burner, and venting system. Solar panels, wiring, old TVs and sometimes DIY powerwalls. Electric tankless heaters from Richmond are particularly easy to install. Other possible causes of flame failure include a gas line thats too small, regulator failure, combustion issues, venting and more. The RTG-64X, RTG-84X, and RTG-95X outdoor models are for outdoor installations only, and are a great alternative if your climate is appropriate. Problem 1: Mineral Buildup Visually inspect the hot surface ignitor and main burner periodically. Explore the water heaters key components. Air in gas line- Contact a qualified service technician to purge the air from the gas line. All Rights Reserved They are small and compact, wall-hanging, and take up much less space than the tank-type. You need to make sure that all faucets are closed. Mike R. is online now Related Plumbing Questions Heater tankless. For the electric type, the. Check to make sure that the water is on and that it flows. Turn the gas control knob counter-clockwise to the ON position. Wait 5 minutes to clear out any gas. For greater hot water needs, you have the 8.4 indoor model in the Encore RMTG series. Low voltage to the water heater. 5, Ample hot water for households with 2 to 4 people, Ample hot water for households with 3 to 5 people. Another possible reason is the blower is unplugged. Just turn off the water supply valve to slow down the flow. This helps conserve energy and prevent a build-up of dangerous hydrogen gas. The knob needs to be depressed to light the water heater. A 29-Gallon tank with a compact design that outperforms standard 40-gallon tanks*, Provides up to 10% more hot water than standard Essentia(register) models*. Texas State Board of Plumbing Examiners The best models utilize condensing . The Rheem website has a tool for checking and verifying your warranty to see if it has been registered by the homeowner or installer. The combination gas control was set at its lowest setting before the water heater was shipped from the factory to comply with safety regulations. Immediately depress the piezo-electric spark generator button several times until the pilot is lit. However, they are different from Rheem heaters, as Richmond develops its own innovative technology for use in a wide range of heaters for both residential and commercial applications. The warranties for the Encore RMTG series are even longer. All the heaters in the Encore RMTG series are mid-efficiency, but they still more energy efficient than those of many other brands. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Close the hot water taps and remove or turn off the circulation pump, if any installed. Telephone: (800) 845-6524. Its compact size will leave room for a water softener or extra storage. You can easily reach the Richmond customer service department. Youll receive a 12-year limited warranty on the heat exchanger, a five-year limited warranty on parts, and a 1-year warranty for labor. Tankless water heaters are also called Check your heaters power supply. Tankless heaters heat water on demand. Periodically, lift and release the lever handle on the temperature pressure relief valve, located near the top of the water heater, to make sure the valve operates freely. Corporate Office: 1100 Abernathy Road, Suite 1700 The RTG-64DV, RTG-84DV, and RTG95DV may be installed in all locations, including bedrooms and bathrooms. If you purchase through referral links on our site, we make a commission at no extra cost to you. The largest is the whole-house the RMTEX-36 (a 36 kW-unit), which is suitable for average to large homes. of cold water before the temperature slowly climbs back up. Test for spillage at the draft hood relief opening after 5 minutes of burner operation. Hunker may earn compensation through affiliate links in this story. These are The Easy Steps. Unfortunately, there's no way to As long as enough combustion air is provided, Richmond tankless water heaters can be installed in a utility room, garage, basement or attic, or on an outside wall . 0 light flashes, no color- Control Off/Pilot Out, 5 red flashes- Temperature sensor failure, 7 red flashes- Gas control or valve failure, Check thermopile connector to the Combination Gas Control to make sure that it is properly connected, Check thermopile wires for damage and replace if needed, Pilot recently extinguished and Thermopile is cooling down, Temperature knob recently turned to OFF position, Light the pilot following the proper lighting instructions, Temperature knob recently in pilot position and pilot is lit, Set temperature knob on Combination Gas Control to desired setting. Check that all wiring is correct and secure. If you need to reach a higher temperature, such as for commercial usage, you can purchase an upgrade kit. The sensing burner is a device that detects incomplete combustion during operation of the water heater. No, the minimum temperature adjustment for RTG series waters heaters is a 2 degree increments from 100 F up to 120 F and 5 F increments from 120 F to 140 F. An Over Heat Limiting Film wrap is wrapped around the entire heat exchanger. Get the latest in Richmond Racing news. They make many types of heaters including gas, electric, and tankless heaters. If you take the matter in your own hands, you run the risk of voiding any applicable warranty. Product Type: Tankless Water Heater. If the above checks out and the water heater is still not heating, check the combination gas control (thermostat) setting. If youre in the Dallas / Fort Worth, Texas area, call Horizon Plumbing Service at 817-461-1117 to get your tankless water heater running smoothly again. Verify that the wiring to the pressure switch(es) is correct. Hold down both COOLER and HOTTER temperature adjustment buttons at the same time for one second to Wake up the temperature indicators. Tankless units are used in residential and light commercial applications for an on-demand and continuous supply of hot water. use a water softener to slow the buildup. If that is not the issue, the combustion shutoff device could have tripped and you may need to contact a qualified service technician. This is similar for most tankless heaters on the market. This is an exclusive feature of the Richmond tankless water heaters. Low gas pressure could also be the cause of the problem. read more Patrick Next > Side 1/2" Compression water connections. you need a valve bypass kitto assist with the cleaning process. The temperature of the water in the heater can be regulated by pressing the COOLER or HOTTER arrow buttons on the front of the combination gas control. It is also safe, using Guardian OFW overheat film wrap. This is mainly because of the low-input pilot, which reduces the amount of gas that the heaters use when on standby. Turn off the circuit breakers and make sure that there's no longer any power supply to the heater. Eccotemp Protection Plans are available for purchase within 60 days of your water heater purchase. You can also Although Richmond markets the RMTEX-18 as a whole-house unit, it only supplies 4.4 GPM. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Depress the COOLER button until only the WARM indicator light is lit. No, these units cannot be converted from one fuel source to another. Richmond tankless water heaters are designed as gas-powered, condensing, and non-condensing models, offering great innovative features for efficient water heating. hard freeze, now no water comes out of hot So we created the Richmond ENCORE Electric Water Heater with LeakGuard. Do not force it. You can also call a qualified and professional service technician. To adjust the temperature, turn the temperature dial to an initial setting of 120oF. Established in 1983, Richmond is a subsidiary of one of the best-known and highest-quality tankless water heater companies in the world: Rheem. Low- Represents an approximate water temperature of 91, Hot- Represents an approximate water temperature of 125, A- Represents an approximate water temperature of 130, B- Represents an approximate water temperature of 140, C- Represents an approximate water temperature of 150, Very Hot- Represents an approximate water temperature of 155. The water heater and its gas connections must be leak tested at normal operating pressures before placing it in operation. Click here to browse our residential tanks! Open the drain. As a result, the ANSI standard now includes testing for reliability in LDO environments. Toggle the ON/OFF switch located on the blower assembly to the OFF position. Allow several gallons to flush through the discharge line to an open drain. Dont use force. Watertechadvice.com is supported by readers. Atlanta, GA 30328. The smallest model in the range is the RMTEX-04 (a 3.5 kW-unit), which provides just 0.9 GPM. Depress and hold the gas control knob all the way down. They are designed with the maximum power of 199,900 BTU, 180,000 BTU, and 170,000 BTU, and water flows of 9.5 GPM, 8.4 GPM, and 7.0 GPM, respectively. Calcium and Magnesium are the two minerals that most often cause scaly buildup, Check that the earth ground connection is properly connected. The Digital Temperature Controller can be mounted in any room. Turn off the power and water to the appliance if the water heater is to remain idle for an extended period of time. For instance, to prevent problems, all the tankless heaters from Richmond are fitted with corrosion-resistant heating elements. The consortium of manufactures agreed on flame arrestor plate technology to create the new generation of FVIR water heaters. For most tankless water heaters, the display with present an error code to inform you that your air supply or exhaust is blocked. Space-saving design for installation in limited spaces, Enjoy Continuous Hot water and save up to $1,100 over 12 years*. This is a Sign For You to Read This, Easy How to Fix and Repair Navien Flow Sensor Problems, How to Clean Garbage Disposal Unit with Easy Using Baking Soda and Vinegar, The sound of the door squeaking is certainly very, You may want to remove broken drills from wood when, Spray paint is an aerosol paint that is used by, The toilet flange heightis important for proper, After you receive your new washing machine, you are, Most people take it for granted that their, Like most people, you probably take your air, Copyright 2022 Burnshomeconstruction.com. This allows you to set the thermostat high and avoid the heater reaching a dangerous temperature. Inspect the combustion air-inlet and vent systems. Rheem Manufacturing Company The same process also ensures that the water heaters are reliable, that performance is consistent across every product line, and that models all meet government regulations. 929 East 41st St. PO Box 4200 Schedule updates, race results and event photos. Chlorinate the water supply as a way to minimize the smell of hydrogen sulfide or rotten eggs which happens as a result of the cathodic protection process with water containing a high sulfate. No reviews. Make sure the flammable vapor sensor is not blocked or obstructed. Even some of the Richmond electric heaters are suitable as whole-house units in any climate, although the smaller models are better for use with a single appliance. The pilot burner should be cleaned or replaced in this case. Tankless products also have a longer life; lower operating costs, precise delivery temperature, and can be installed in many locations where a storage water heater may not fit.