Please have your booking reference ready when you call. No single bag or piece of baggage will be accepted if it weighs more than 23 kg/51 lbs, regardless of the allowance applicable to the flight on which you are traveling. Your booking reference consists of a combination of 6 letters and numbers e.g. For other British Airways Executive Club membership tiers: The British Airways Executive Club Gold member's telephone number is 0800 123 111. Claim baggage-related expenses or compensation. If IT Support are unable to give you a password because your staff number is not in the system you should report this by email to the Staff Travel team at former.staff@ba.com quoting your staff number and service details, & they will check your eligibility. YIDxxS1 will mean you are eligible to the economy class allowance. We'll make sure your comments reach the right person. How can I stop them expiring? You can also get in touch with us on Twitter @British_Airways. For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). If you do not have the authorization, you will not be able to travel on BA to the USA. Email Form, Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, If you are ready to make a booking, youll find our cheapest prices are available. The British Airways management team includes Sean Doyle (CEO British Airways), Rebecca Napier (Executive Director Board of Directors), and Sohail Ali (GCC Steering Committee Member) . AND You are the party leader (when travelling in a group Once there, information about acceptance onto your flight will be displayed on the Staff Travel Screens. 11. British Airways phone numbers 1890 626 747 33 17 32% Ireland 1866 835 4133 5 0 100% Mexico More phone numbers British Airways website www.britishairways.com What is British Airways's email addresses? This information is sent to the USA authority 72 hours before departure, or at the time of listing if that is within 72 hours. Our listing site is not currently able to process tickets that feature other airlines and routes that are not specific to BA. Have you already booked? Seat requests are not permitted on Staff Travel. British Airways (BA) is the flag carrier airline of the United Kingdom. Fax: +1-212-251-6753 (for sending copies of documents or receipts): Contact the British Airways North America Refunds Department if your ticket was issued in the United States, Canada or Bermuda and you are not able to process your refund online. In the early years most staff travel was subload (subject to seat availability on departure) and tickets cost about 10% of the published fares. Heathrow. AB2CD3. Use of a safety seat for an infant is not permitted on board for rebate passengers. Please do not ask any BA staff for an upgrade. How we can help with delayed or cancelled flights, Get advice, links and contact details for lost and damaged bags. Need to get in touch with British Airways? Please note that with immediate effect, our listing website will collect the following data items for all travel to or from the USA before the listing is created: Gender, First name (as on passport), Last name (as on passport), Date of birth. If you don't have Skype or Google Voice, you'll have to make an international call and charges will apply. Is there a step-by-step guide I can follow? The kiosk will tell you what to do next, so please read the screen carefully. Screen Reader users press Enter to select a Filter by category. You'll see the most relevant contact details for you if you are logged in to ba.com. If traveling with hand baggage only, proceed to the ESS Flight Management Desk to have your boarding card issued and documents checked. (business & personal). Staff passengers, who typically get at least a 90% discount on the usual ticket price, were previously banned from taking onboard goodies as a cost-cutting measure. Check-in times To allow for the added security procedures now in place, please ensure that you have completed check-in formalities by 60 minutes before scheduled departure time . Passengers without a listing will be refused travel. Filter. Published Oct 14, 2021. Full-time, Part-time . The headline good news is that the final number of redundancies has been reduced from a potential 12,000 to 10,000 through negotiations with the unions. Website: www.ba.com/heritage You can also visit the offices located in different parts of our country. In addition to API, the USA requires all Visa Waiver passengers to have completed the Electronic System for Travel Authorization (ESTA) application, ideally at least 72 hours before departure. Please can we ask you not to use this e-mail this address with booking/ticketing requestsas thesee-mails will not be actioned or replied to. This website might use cookies for ads, social media and analytic metrics. How do I arrange to carry extra or overweight baggage? As an airline industry employeewhere can I find help with my personal admin and/or booking staff travel concessions? Request duplicate receipts, proof of travel and other insurance documents Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. The next best way to talk to their customer support team , according to other British Airways customers, is by calling their 877-216-4057 phone number for their Book a Flight Now . Find out what you need to travel with our step-by-step guide, from entry requirements to checking in online. Tel: 0208 513 2525 (9-12.30, Mon-Fri) If you've already travelled with us, our Customer Relations team would love to hear directly about your recent experience if you have a complaint, comment or claim. Staff Travel BA Touchdown Staff eligibility criteria If you are eligible for staff travel concessions you can view the Former Staff Travel guide in the Frequently Asked Questions section of the Employee Self Service ( ESS) website by typing 'Former Staff Travel guide' in the search box. Telephone: 0344 493 0787 option 2 (calls charged at local rate) Daily: 08:00-20:00 Enquire about changes to an existing flight booking Telephone: Check if you're able to change your booking online. : To change a booking/action a refund please fax us where a colleague will be happy to help. Were keen to get to the bottom of your issues whatever they might be. Click on thefollowing link to go to the ESS websitehttp://my.baplc.com. After a qualifying period, you'll be eligible for unlimited standby and premium standby fares, for you and your nominees, on the full British Airways network and other partner . By using ba.com you agree to the use of cookies. Alternatively, passengers will be able to re-list themselves at one of the Employee Self Service (ESS) kiosks available by the Customer Service Desk adjacent to the terminal entrance door. AB2CD3 How do I find my booking reference? Lorem ipsum dolor sit, amet consectetur adipisicing elit. While 800-247-9297 is British Airways's best toll-free number, there are 6 total ways to get in touch with them. If you need further details about refunds, please click here. If youd like to speak to us about a refund enquiry, to make changes to an existing booking or to discuss your Executive Club account, rather than call Customer Relations please contact Executive Club. All other airports: If there is a desk signposted for standby travel, go to that desk. Passengers who are not accepted for their flight and who wish to standby for a later flight on the same day will be automatically transferred to the next flight. Q13: As a former employee not eligible for staff travel concessions, can I book Hotline tickets ? You can amend your reservation in the same way as a normal booking by using the BA online reservation system or call BA Customer Service 0344 493 0787. For travel on flights operated by BA, BA CityFlyer, OpenSkies and the BA Franchisees (Sun-Air and Comair), listings must be made via idtravel.ba.com. Boss of British Airways, Alex Cruz, is currently in the midst of being grilled by a Parliamentary Committee regarding the thousands of redundancies on the table for the airline. Looking for a particular British Airways employee's phone or email? Staff travel colleagues will then be on-loaded via a dedicated Flight Management Desk in Zone A. If you do not want to be listed for the next flight go to the ESS Flight Management Desk to advise. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Your allowance will be in accordance with the type of ticket you are using. BA staff travel loads are not always accurate and should be taken as an 'approximate' guide to availability. The majority of our calls are managed by British contact centres. The airline was launched in 1979 as Jersey European Airways following the merger of Intra Airways and Express . free lookups / month. Please note that staff passengers must comply with requests from BA check-in staff, cabin crew, and flight crew, and must change seats if asked. / expiry date / FAQs. Sean Doyle was appointed Chief Executive of British Airways in October 2020, and Chairman in April 2021. Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it ! We want you to know you can trust us to respect your privacy and keep your personal information safe. If you need advice on travelling with a disability, making a new booking or getting a refund, you can speak to our Accessibility Team. All airports with self-service check-in kiosks. At London Gatwick North Terminal All staff travel colleagues who are not assigned a seat when checking in at a self-service kiosk will remain on standby landside until the flight has closed. Your IP: USA: (Secure Flight data item added 18AUG10). Their contact details are at the end of our. Any items of sports or beach wear or any other extremes of leisure wear are unacceptable in any cabin. Help and advice about lost and damaged baggage, 24 hours, 7 days a week: Eastern Standard Time (EST), Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, Enquire about changes to an existing flight booking, Enquire about an existing holiday, hotel or car hire booking, Enquire about refunds for flight bookings. For all other circumstances, or if you have problems cancelling your booking online, please call us directly on877-767-7970. Fax: +233 (302) 823 233. If offered, we ask that you politely decline. Please note that once you have made a listing on BA (see Flight Listing section above), you can go to ba.com and check the baggage allowance for your specific flight. Try Social Media "DM via Twitter." If you are sure your e-ticket is correct, and are still having problems, please advise your staff travel office. BA IT Support Centre Therefore you and/or your eligible nominees who for any reason require a special diet, must provide your own food, in sufficient quantities to last for the duration of the flight. Please have your booking reference ready when you call. Please present yourself at a self-service check-in kiosk at least 60 minutes before your scheduled flight departure. If you are a small or medium-sized business and would like to earn your company points when your employees travel. You are just a number to management, nothing individual. If not, please call us. Even if you are assigned a specific seat at check-in, this may be changed to accommodate commercial requirements. Over time different forms of staff travel were introduced; firm travel, 100% rebate, 80% rebate, often tied to seniority and or length of service yet 90% subload was by far the most frequently used. Lost or damaged baggage and lost property, Request duplicate receipts, proof of travel and other insurance documents. Refreshed every minute. What ways can I check in? British Airways Plc, Waterside PO Box 365 Harmondsworth, UNITED KINGDOM UB7 0GB https://www.britishairways.com Phone Contacts Main: +44 20 8738 5050 Customer Service: (312) 843-5794 Toll Free: (800) 247-9297 How to get through to an operator: press 3 for a representative. Use this form to log in to your account or to create an account for the British Airways executive club. You do not need to enter travel details or address in the USA, and if approved, the authorization is valid for two years, so it is worth applying well in advance if you think you have any intention of travelling to the USA in the coming two years. Greater London UB7 0EB |. As much as wed love to help over the phone, you will find it easier to get in touch by dropping us a message. BA has a dress code which is applied to rebate passengers. By using ba.com you agree to the use of cookies. Please note this number is only available when calling within the UK. Loads become available 72hrs before the departure of the flight. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. Seat allocation will depend on how you present yourself. Address:Liaison Council, c/o BA Clubs, Regus 450, Bath Road, Longford, Middx,UB7 0EB, Retired Staff Association Please visit our Help centre for more support if you have a question about your booking or flight. The airline is the second largest UK-based carrier, based on fleet size and passengers carried, behind easyJet.In January 2011 BA merged with Iberia, creating the International Airlines Group (IAG), a holding company registered in Madrid, Spain. Employees should dress in a smart casual style which may include smart, clean jeans and training shoes. This is a public forum and we don't recommend that. Get Contact Info for All Departments. The airport pair on your coupon must match the flight on which you wish to travel. Also, some countries require Advance Passenger Information (API), and BA requires that this must be provided before check-in, using the Manage My Booking section of ba.com. Duty travel check-in Where kiosks don't exist check in at the counter for the class to which you are eligible, which will depend on whether you have JIDxxS1 - meaning business class, or YIDxxS1 - meaning economy. If the kiosk prints a boarding card without a seat number, the kiosk will tell you what to do next. All Inclusive Rates The rate quoted at point of booking is fully inclusive of all mandatory charges. When should I check in? Please have your booking reference ready when you call. This button does not work with screen readers. British Airways Our partnership with British Airways British Airways connects you to nearly 250 destinations in 90 countries around the world from its major hub at London Heathrow. You can also get in touch in the following ways: WhatsApp: +44 7756 165803 Tweet: @BBC_HaveYourSay Upload your pictures/video here Or fill out the form below Please read our terms & conditions and. To book a flight using Avios, you don't need to call us - our contact centres have the same availability information as shown online. You should then proceed to a bag drop desk. Please contact your travel agent directly to discuss your booking. Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. Their contact details are at the end of our, To exercise your right to be forgotten please use our, To ask questions about our Privacy Policy or the data we hold on you please write to our Data Protection Officer. Had a great experience and want to thank someone for it? You should return to the area to check the screens for acceptance. When you fly on British Airways, you can earn and redeem AAdvantage miles, plus, enjoy the benefits of your AAdvantage status. AND You have checked in and have a standby boarding pass, AND You have had passport & visa checked where necessary, AND It is 60 minutes before the scheduled departure time of your flight. Bookings made through a travel agent Please contact your travel agent directly to discuss your booking. When do my Avios expire? Saying "thank you" to British Airways staff members, Vouchers for Future Travel - how to use / where is my voucher? Address: British Airways Plc ID Unit, Hanger 6 Gate 3, South Perimeter Road, Gatwick, RH6 0PQ, BA SpeedwingCentre When will I get a response from Customer Relations? If your attire is inappropriate for the cabin of eligibility, you will be seated in a lower cabin, or may be refused travel. Your booking reference consists of a combination of 6 letters and numbers e.g. Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com. Clear All. We're sorry your travel experience with us didn't meet your expectations. How can I correct a mistake with one of the names in my booking? While the business class service . Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Heathrow. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. AB2CD3. 159.65.154.158 Home If you are BA staff or former BA staff please log in to ESS and use Book Staff and Duty Travel / Manage Bookings to make your travel arrangements This page is for Other airline staff Spouse, partner and nominated relatives of BA staff travelling independently. You must check the screen in the office for further information. All flight and holiday reservation queries are dealt with by BA. You can open the British Airways Visa Signature Card and earn up to 100,000 Avios. Should you need to contact one of our partner airlines please use the links below: American airlinesFinnairIberiaJapan AirlinesQatarChina Southern. Answer Id 1957 British Airways employs 26,533 employees. Freeber.co.uk share with its visitors non premium rate numbers for calling companies and their customer services for more than 5 years ! Up to 5 Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. Report a missing or damaged bag or contents. How do I check the entry requirements for my destination? It is essential to check that information, because that is the allowance which will apply, regardless of what may be on your ticket. The move comes as the airline sees business bounce back with transatlantic borders opening and passengers returning quickly. Collecting your car We have gathered invaluable insider information and tips to help you to get on board. Flybe (pronounced / f l a b i /), styled as flybe, was a British airline based in Exeter, England.Until its sale to Connect Airways in 2019, it was the largest independent regional airline in Europe. Your booking reference consists of a combination of 6 letters and numbers e.g. No special service requirement is permitted when travelling on standby travel. British Airways is back on the hiring road. Contact information for British Airways (BA) Staff travel with its free or geographic phone number. By continuing to use ba.com you will be agreeing to the website Terms and Conditions and the Use Of Cookies while using the website and our services. Select the 'Email Us' tab and choose 'Disability & Mobility Assistance' from the 'Topics' dropdown menu. 01, 02 and 03 numbers are included in allowances else geographic rate. Note: there is no dedicated bag drop desk for staff passengers. is the easiest way to contact the support service department to speak to a person at British Airways and receive help by speaking to someone there. Earning British Airways Avios. Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. How do I review and update my personal information? A free inside look at company reviews and salaries posted anonymously by employees. million verified professionals across 35 million companies. Boarding Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. Where relevant you will see special offers and other local information appropriate to the country that you select as your home country. Fly the World (Staff Travel). If there is no signposted standby desk, go to the World Traveler or Euro Traveler desk. 1-800-AIRWAYS Telephone: 1-800-247-9297 Daily, 7am - 1am: Eastern Standard Time (EST) Enquire about an existing holiday, hotel or car hire booking Telephone: 1-877-4282228 Monday - Friday, 7am - 3pm Saturday and Sunday, 7am - 3pm: Eastern Standard Time (EST) Enquire about group travel bookings Mariam Alqubaisi, Head of Sustainability & Business Excellence, Etihad Airways, said: "This flight has proved Book & Claim is the only . Phone number : 020 8562 4000 The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. Travel links for non-BA staff > List for a BA flight > Add APIS and contact details There isalso anemail addressFormer.Staff@ba.comforcomplex questions that cannot be resolved by calling the staff travel call centre and for general administration matters such as staff travel eligibility. Please note this number is only available when calling within the UK. BA chief executive Sean Doyle said last week that the carrier had been forced to cancel 10 per cent of its flight schedules between March and October the equivalent of 8,000 round trips because. There are also examples where more available seats are shown than the cabin capacity, particularly in J class, due to moveable cabin dividers. Find further help and advice about lost and damaged baggage, BSL Video Relay Service with SignLive Monday Saturday: 0900-1700 Email: ba.1.museum@ba.com The carrier has announced that it will begin recruiting cabin crew members to start working from Spring 2022 onwards. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? This site is protected by reCAPTCHA and the Google. Please refer to the FAQ on my.baplc.com for further information. British Airways do not offer a company travel loyalty programme in the US but our partner American Airlines does. Monday - Friday: 09:00-13:00 Eastern Standard Time (EST). Address: Waterside, PO Box 365, Harmondsworth, Middx, UB7 0GB, BA Former Staff Liaison Council 2011 BA Clubs Regus 450 Bath Road, Longford. They've got a few ways you can contact them depending on your preference: If you've already raised something with them (i.e. Please use the previous link instead. 0344 493 0787 option 1 (calls charged at local rate) Daily: 06:00-20:00 If you have any problems using the site, please check that your e-ticket has been correctly issued. At British Airways, we take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain. Eliminating the need for you to check your booking details and request booking services . Please include your flight details or booking reference if you have an existing booking. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. The action you just performed triggered the security solution. If you are not allocated a seat at check-in proceed to the Staff Travel Room located to the right at the rear of the zone. Contacting British Airways - by phone or otherwise. There are plenty of ways to earn British Airways Avios. Business reporter British Airways has put thousands of its staff back on furlough because of delays to the restart of international travel. According to the national flag carrier's annual financial statement filed with the Thai Stock Exchange on February 24, the net income for the fourth quarter of 2022 surged to 11. . If you are not accepted for travel you will be automatically listed for the next flight to your destination if it is on the same day. Does my passport need to be valid for a certain length of time after my trip? This information has been found through the company's General Terms & Conditions documentation or. Email: pass-issue.1.unit@ba.com Please visit our Help centre for more support if you have a question about your booking or flight. Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket. If you are abroad, the contact number for British Airways Executive Club Silver is: +44 (0) 207 949 3065. Telephone: +233 (302) 214 970. How do I claim missing Avios or Tier Points on flights or other purchases? (BA Heritage Centre / Museum, at Waterside) Write to us. Contact British Airways Contact: 0344 493 0787 International Code: BA Departs From: Terminal 1 Recommended Services You can email the site owner to let them know you were blocked. Get contact details including emails and phone numbers I have traveled on 200+ international flights and I got to say the British Airways is by far the worst airline I've ever traveled. Please also read our Privacy Policy under which, to the extent stated, you consent to the processing of your personal data. Our country's creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. Physical Address: 60 Liberation Road, Horizon Plaza,Woolworth Building, Airport Residential, Accra, Ghana. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. In any cabin, for comfort on long-haul overnight flights, employees may change into a plain-colored track (running) suit after take off. Sign up for a free account. During his time at British Airways Sean held a number of senior roles including Finance Director BA Cargo, Head of Corporate Strategy and Executive . If the kiosk prints a boarding card with a seat number, this means you have been accepted for the flight; please go immediately to the departures lounge and the gate. Excesses may apply. Sean first joined British Airways in 1998, where he began his career as a financial analyst. Enquire about changes to an existing flight booking, Check if you're able to change your booking, Enquire about an existing holiday, hotel or car hire booking, Help with special meals and name corrections, Get help with seating and baggage enquiries, Check your flight status (arrivals and departures), Enquire about refunds for flight bookings, Enquire about refunds for holiday, hotel or car hire bookings, Other enquiries including Advanced Passenger Information (API), If you have a complaint or a claim (e.g baggage/disruption), please complete the online form on our. One laptop bag OR one briefcase OR one handbag. Questions submitted through this form cannot be answered, as StaffTraveler is not associated with British Airways. Flybe once provided more than half of UK domestic flights outside London. Tell us about something using our online forms. If the flight is open, the check-in agent may ask if you want an aisle or a window seat, but this depends on availability. If you booked directly with British Airways, use this form to request: Please allow 48 hours from the time you made your booking before submitting your request. Daily, 7am - 1am: Eastern Standard Time (EST), Monday - Friday, 7am - 3pmSaturday and Sunday, 7am - 3pm: Eastern Standard Time (EST). When there are two or more interline employees travelling on the same flight, the time of check-in at the station where you are boarding your flight will determine the onload/offload and the cabin upgrade/downgrade order. {{ userNotificationState.getAlertCount('bell') }}.
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