Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. You don't need to remember to keep your proof of postage - it's all digital! 1. A returns charge of 2.50 per parcel will be deducted from your refund amount. Returns are FREE for premier customers. I can't see the refund on my bank statement. Vests. Click here to generate and print off your returns label and to find your nearest store. Baggy Jeans, A typical refund will take up to 14 days + your banks handling time. No packaging, no problem! By subscribing, you agree to receive marketing communications from boohoo by email. How long does it take to process my return? To experience the full world of Boohoo, please enable these or check whether another program is We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). Whether you're on website or app, just flip the switch! You dont need to remember to keep your proof of postage its all digital! Your refund is on its way. Login to Boohoo's returns portal. You can return your item to us for a refund, and then place a new order to get the item of your choice. BB10 2BQ. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. I have an outstanding balance of 1.99 on my Buy Now, Pay Later invoice (Klarna, Clearpay, Laybuy, Zip), how would I pay for this? Keep an eye on your return tracking. OUR RETURNS POLICY. If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. Make sure you keep your proof of postage! Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. Returns are FREE for premier customers. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. 90z Revival, Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). You can unsubscribe at any point. You can cancel your contract here. You can return your item to us for a refund, and then place a new order to get the item of your choice. You'll get an email once we receive your returned item. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. Returns via the portal are fully tracked. } Once you have processed your return in the portal you're ready to post it off! Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. Your browser's Javascript functionality is turned off. Tell us what you are returning and why. Our team will make sure all is in order and authorise your refund - this could take us up to 3 days once it arrives back in our warehouse. I have already returned some items from my order and paid 1.99, why are you charging me again? You dont need to remember to keep your proof of postage its all digital! Items must be unworn, unwashed and unused with the original labels still attached. By enabling them, you are agreeing to our. Pay for the postage and print off your label. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Underwear and swimwear can only be returned if the hygiene seal has not been removed. Please turn it on so that you experience this sites full capabilities. You can return using the steps above. By subscribing, you agree to receive marketing communications from boohoo by email. *Extra 10% discount sent via email to new subscribers only. Returns Policy | Returns Portal - boohooMAN; 2. uk & international returns - boohooMAN; 3. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. You've got 28 days to send something back to us from the day you receive it. Items must be unworn, unwashed and unused with the original labels still attached. Hoodies, If this could be the case, please check your emails including spam and junk. You've got 28 days to send something back to us from the day you receive it. Items must be unworn, unwashed and unused with the original labels still attached. If youre a customer in the EEA, you get 14 days to cancel your contract with us. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. If your items dont make it back to us, youll need to open a dispute with the carrier. Any orders placed from 16th Dec 22 onwards are eligible for 28 days only. See our, On dirait bien que vous nous rendez visite sur. If you're cancelling your contract with us but have already received your order, you'll need to return the item (s) to us, see how to do this below. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. Login to our returns portal. Refunds will not be given if they do not comply with our returns policy. So that we can get this fixed for you please head over to our Contact Us section. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. All InPost lockers are accessible 24/7! Login to our returns portal. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. The funds should appear on your bank statement within 3-5 working days (how long US returns are simple and low cost. We've gone paperless! Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed. You will need your order number and email/last 4 digits of your phone number. letter-spacing: 10px; Returns FAQs Returns are FREE for premier customers. Once you have processed your return in the portal you're ready to post it off! Please note we've extended our returns to 28 days so a typical refund may take longer than usual. If your items dont make it back to us, youll need to open a dispute with the carrier. If you have a delivery related question or maybe you need to track your order. Hear about exclusive offers, get early access to collabs & quicker checkout. Locations include supermarkets, petrol forecourts and train stations. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. We dont offer exchanges right now. Buy Now, Pay Later! https://www.boohooman.com/ie/customer-service#folder-cs-folder-contact You are of course welcome to return any unwated items back to us for a refund, you can log and arrange this on our return portal here: https://boohooman.returns.international/ Have a great day and take care, Fiona boohooMAN US returns are FAST, TRACKABLE & COST EFFECTIVE using the returns portal, For International returnsyou willneed to pay for your return, you can find out the postageprice in the portal oryou willbe asked to download a returns label and pay for postage atyour local post office. Our percentage off promotions, discounts, or sale markdowns are customarily based on our own opinion of the value of this product, which is not intended to reflect a former price at which this product has sold in the recent past. Please wait 14 days before contacting us about your refund if you havent heard from us yet. Please wait 14 days before contacting us about your refund if you havent heard from us yet. Make sure you keep proof of postage! Our team will make sure all is in order and authorise your refund - this could take us up to 3 days once it arrives back in our warehouse. If you decide to keep one of the items, you need to pay for delivery. Print off your returns label and attached it to your parcel. We have printer-less options too if you dont have a printer! .b-ngvip-title { Email Address The email address used to place your order. Great, happy shopping! This does not affect your statutory rights. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! 3 Select your preferred return option Print returns label at home. Please note that where a product is purchased at a boohooMAN pop-up store or event, boohooMAN will only accept returns and refund payment where the product is faulty. Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our Once our checks are complete well refund your credit/debit card. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. If your items dont make it back to us, youll need to open a dispute with the carrier. Login to our returns portal by clicking the Start a Return button. The value of any items returned will be deducted from your final payment first, you can find out more and see an example of how this works by clicking here. For USA, Canada, Australia and New Zealand customers please return items your item(s) to us within 30 days of receiving your item(s) and remember to get in touch before returning. You can do this by filling out the form on our Customer Service Hub You will need your order number and email/last 4 digits of your phone number. Product name and codes of the items you returned. You will need your order number and email/last 4 digits of your phone number. Post if off! This can take up to 7 days to show in your account and is dependent on your bank's processing time. You will need your order number and email/last 4 digits of your phone number and let them know which item you're returning and why Choose to return at your local Post Office Then print a returns label or get a QR code for your phone Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. Shorts, The value of any items returned will be deducted from your outstanding balance, you should continue to make any payments that are due for the remaining instalments. You will need your order number and email/last 4 digits of your phone number. This cancellation period starts from the day after you receive your order. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. Youll need to write to us with notice of your cancellation just fill out by January 24, 2022. by January 24, 2022 0 comment. 5. How long does it take to process my return? You'll no longer receive a delivery note in your parcel. There is no returns label in my parcel, how do I return? Following the prompts, enter the order details as instructed. Please return your item(s) to us after finding the fault, and remember to get in touch before From the Orders Details menu, select Returning an Order. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. Please note: In the event of a discrepancy between the value of the returns entered in the portal and the actual items received we reserve the right to recover any shortfall from you. Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. Thats why before checking out, its important you acknowledge that you understand this. Returns via the portal are fully tracked. It takes up to 24 hours from your return being processed by us for your invoice to be updated. 4. A typical refund will take up to 14 days + your banks handling time. With hundreds of styles landing each week and regular trend updates you can be sure to get the latest. Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. You can unsubscribe at any point. You don't need to remember to keep your proof of postage - it's all digital! Login to our returns portal. Items must be unworn and unwashed with the original labels attached. To experience the full world of Boohoo, please enable these or check whether another program is 1. You may be liable for import and pay a custom duty charge for orders over the customs threshold. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Post if off! 4. Whether you're on website or app, just flip the switch! Location. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. item of your order). Simply return your item(s) and reorder for a replacement. You'll get an email once we receive your returned item. Burnley Once you have processed your return in the portal you're ready to post it off! Pay for the postage and print off your label. Or simply return your items to the following address within 45 days from the date you received your parcel. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. What should I do if I receive an incorrect or faulty item? Please note we've extended our returns to 28 days so a typical refund may take longer than usual. FREE NEXT DAY DELIVERY + EXCLUSIVE FREE RETURNS FOR 1 YEAR! You can cancel your contract here. Underwear and swimwear can only be returned if the hygiene seal has not been removed. 90z Revival, 3. You've got 28 days to send something back to us from the day you receive it. Weve gone paperless! Once our checks are complete well 3. get the item of your choice. Click here to generate and print off your returns label and to find your nearest store. them or get a refund. Repack your items. Items must be unworn and unwashed with the original labels attached. Items must be returned within 28 days of receipt. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse.
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