Passport, visa and immigration requirements and foreign office advice Extra baggage due to medical conditions: If you have a condition which may require you carrying extra baggage, please contact us for the appropriate allowance and cost. Also note that the transport provider may refuse to issue replacement tickets for lost or stolen tickets and new tickets may have to be purchased by you. No single item may weigh more than 32kg. Special rules/considerations applicable to dining: All of our 4 star or more hotels require that long trousers are worn in the dining areas in the evening. This email address is already being used. You can let us know at any time if you no longer want to receive emails by clicking here. massage overland park. The name on your passport must match the name on your ticket, otherwise you may not be able to travel or your travel insurance may become invalid. However please note that there is usually an amendment fee for each person named on the booking and for every booking detail you change. Any liability which we may have to you arising out of such carriage will be determined on this basis as if we were the actual or contracting sea carrier. And Jet2.com was ranked fifth in the list of the Top 10 Airlines in the World. 4. You have not paid us any sum due for your holiday. the date on which the Balance would normally be due in full). If, after departure, any part of your travel arrangements are not provided as promised, due to the fault of our employees, agents or suppliers, we will pay you appropriate compensation, if this has affected the enjoyment of your travel arrangements. We will provide a refund of any insurance premiums paid to us (where you have purchased the insurance policy from us) if you can show that you are unable to transfer or reuse your policy. June 25, 2022; 1 min read; advantages and disadvantages of stem and leaf plots; wane weather 15 closings and delays; Sea and river transit can often be subject to delay by reason of operational circumstances or prevailing local conditions or other circumstances entirely outside our control or that of the Master of the ship, and in no circumstances can we be held responsible for such delay or for any consequences. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). First off, head to the airline's website. Please note that all information relating to local restaurants, resort activities and other resort services provided is for general guidance and information only. (a) Availability - Free Child places are subject to availability and are only applicable on selected accommodation / departure dates / departure points / room types and board basis. enlightenment yoga in astrology; frangible bullet wound. You should be extremely wary of anyone encouraging you to make an exaggerated or fraudulent claim (whether in resort or back home). However, if you change from a holiday with no Free Child availability to a holiday with Free Child availability, this shall be treated as a cancellation, the terms set out in clause 6 above shall apply and you shall be obliged to pay the new holiday price, including a new deposit, together with the relevant cancellation fees for the original booking. These are not guaranteed for any of our accommodation. If you feel threatened - stay calm and try to be firm and direct; remember that you always have the right to say NO at any point. In addition, some hotels may require a credit card imprint or local currency cash deposit upon arrival to cover any ancillary spend in the hotel. The luggage capacity is shown by a suitcase symbol when choosing the car. If the increase is more than 8% of the price of your holiday, you may either (a) change to another holiday if we are able to offer one (we will refund any price difference if the alternative is of a lower value), or (b) cancel the holiday within 14 days of the amending invoice and receive a full refund of all monies paid, except for any amendment fees. You must adhere to any health screening, security screening checks or procedures required by government or airport officials or by us, Jet2.com or by any accommodation provider. You can cancel your flight at Manage My Booking. We make no promises, representations or warranties about any resort services featured on our website. To make a booking Stay safe: Please exercise the same level of care and due diligence as you do at home in regard to your personal safety. Flight delays or diversions: If your outbound or return flight is delayed, we will, wherever reasonably practicable, keep you informed and provide meals and refreshments in a reasonable relation to the waiting time for a delay of 2 hours for flights under 1500km, 3 hours for flights between 1500km and 3000km and 4 hours for all other flights depending on airport facilities. Costs may vary for alternative accommodation, so you may need to pay any uplift in cost relating to this. Some kids clubs may be chargeable and we do not guarantee that they are free of charge. (c) Other passengers required on booking - one Free Child place is available when there are at least 2 passengers paying the full adult price. 3. We will try our utmost with the airline, the accommodation and the relevant transfer supplier to fulfil all your medical requirements. Jet2holidays Limitedis a company registered in England under No. Should you wish to retain your room after the normal check-out time on the day of your departure, it may be possible to reserve the room for this purpose at the time of booking. turn off the supply using the tap on the bottle). It should not be considered a lack of cleanliness, simply as a fact of life in these destinations. We aim to provide your holiday as booked, but we do reserve the right to cancel your holiday at any time (although we will not cancel your holiday within 10 weeks of departure other than in the circumstances described in the table below). All claims (together with all supporting evidence including (but not limited to) medical records, photos of your holiday, details of all meals and drinks and receipts from excursions) must be submitted promptly after your return to customerservice@jet2holidays.com quoting your name and booking reference in the subject matter. We reserve the right to request a fitness to fly certificate. All flight times are local and in 24 hour clock. If you do not notify us, it may impact our ability to assist you, investigate the difficulties you have encountered and our response to any subsequent claims upon your return. Car Hire It presumes that luggage has been delivered to you undamaged unless you inform us in writing: i) in the case of apparent damage, before or at the time of disembarkation from the ship or the time when the luggage is redelivered to you; ii) in the case of damage which is not apparent or of loss, within 15 days from the date of disembarkation from the ship or of redelivery or from the time when the luggage should have been redelivered to you. Where we are unable to accommodate such requests, we will offer you a full cancellation at no cost, or alternative accommodation. And your return flights, transfers, hotel and 22kg baggage are all included. As such, two infants could only travel with two adults who are responsible for their welfare etc. (b) Price and charges - The basic flight fare (including all taxes and non-optional charges), one piece of check-in baggage, accommodation and coach transfers if stated form the FREE element of the price. Should you wish to make a claim against us as a result of an injury or illness, you must provide us with details of both the local doctor whom you saw and your GP, together with written authority for us to obtain a medical report from both those doctors. For late arrivals (after 10 pm) the hotel may sometimes be able to arrange a cold platter or a simple snack. Please make sure you are using your holiday booking reference from the booking confirmation. Bookings made after your original package holiday booking:We are not responsible or liable for the provision of the car hire or for anything that happens during the course of its provision by the Car Hire Supplier. 23. a) The contractual terms and conditions of the companies that provide the transportation for your travel arrangements (including Jet2.com). Location may also vary from hotels grounds and busy resorts to rural locations. If we cancel your holiday for this reason, you will not be entitled to a refund of any deposit paid. your hotelier, villa provider or cruise director) and our local agent (if there is one), our representative or our Customer Operations team using the 24/7 Customer Helpline (0044 113 387 9501) without undue delay and they will endeavour to put things right. We are not responsible or liable for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator. If you've purchased a policy from Jet2Insurance on or after 30 June 2022 and need to make a claim, please call AXA on 0204 517 9888 (open Monday-Friday 09:00-17:00 UK time). Take care before giving your personal information away such as your address and booking details as touts rarely comply with strict data protection laws. 6. In any event, only a maximum of three electronic mobility devices are accepted on a single flight, which will be on a first come first serve basis. This will be displayed at time of booking. Its all wrapped up with VIBE your hotel, return flights, transfers + 22kg baggage are all included. If you (or a member of the booking party) make a further booking while a ban is in force, we will refuse to carry you and you will not be entitled to any refund. In addition, there may be occasions where we determine that it is appropriate for the passenger to be accompanied by a suitable carer. Never jump into the pool from your balcony. If you're travelling with Jet2, you can transfer your ticket to someone else. Please be aware that you may have a wait upon arrival at the airport to be transferred to your accommodation. cancelling one person off a holiday jet2. Personal data Yes, you can amend your booking. Jet2holidays offers personal travel insurance to cover you whilst on your holiday and also cancellation cover should you be unable to travel. Please see details in the voucher received when booking may not be changed after a reservation has been made and any alteration request could incur a cancellation charge of up to 100% of that part of the arrangements. Travel Information: The FCDO Travel Advice Unit may have issued health and/or safety information about your holiday destination. Balcony - children should NEVER be left unsupervised on balconies; dont climb or stand on balcony furniture or on the balcony balustrade; keep all furniture away from the balcony wall/railings. Cancelling your flights. - Leave the building and allow time for the gas to disperse. (e) In any event, except for clauses (c) and (d) above, Jet2.com will not process claims submitted by a third party unless the claim is accompanied by appropriate documentation duly evidencing the authority of the third party to act on their behalf. If you have a special request for anything that is not automatically part of your holiday, please check when you book your holiday and we will pass this information on to the suppliers we work with. Remember carrying dangerous goods aboard any aircraft is a criminal offence. cancelling one person off a holiday jet2. The Master of any ship must at all times have paramount concern for the safety of his ship and for the safety and comfort of his passengers and crew, and for this reason he has an overriding discretion at all times to act as he sees fit. - If possible isolate the gas supply (i.e. The easiest way to cancel a Jet2 flight is online. We will not provide a refund of any annual insurance policies purchased through us. 11. Pay attention to all safety information given on board the flight; drink plenty of water during the flight to avoid dehydration. Jet2holidays offers personal travel insurance to cover you whilst on your holiday and also cancellation cover should you be unable to travel. For non EU destinations, for example Turkey, New York and Montenegro, please refer to www.gov.uk/foreign-travel-advice and navigate to your destination to find the relevant advice. Half Board - your breakfast and evening meal is included in the price you have paid for your holiday. Save, compare and share all the holidays you love with at-a-glance shortlists. Keep bottled water handy to stay hydrated and follow the above tips when in the sun. Where these terms and conditions give you a right to compensation for a significant change or cancellation by us, such compensation will be payable as follows: Compensation payments relating to a child place for which you have paid a child price are half the amounts shown (up to half the child price paid). Transfers You can go to Manage My Booking on our website to part-pay your Balance. We advise that you confirm these with the relevant Embassies and/or Consulates well in advance of booking, to avoid any delays on the day of departure. ian thomas drummer heart attack; poeme sur l'enfance malheureuse. The balance of the price of your flights must be paid at least 10 weeks prior . Jet2.com'sTerms and Conditions will therefore form part of your contract with us, please seewww.Jet2.comfor details. We take a zero-tolerance stance with regard to any person who threatens the safety, comfort and wellbeing of customers and colleagues. Travel Agents: All monies you pay to a travel agent are held by them on behalf and for the benefit of the Trustees of the Air Travel Trust at all times. Essential Holiday Information. 30% of holiday cost* or the deposit if more. You are not permitted to let anyone use your transfer that is not included on the booking for the applicable transfer. Full details of these rights will be publicised at EU airports and will also be available from airlines. London, United. If it is impossible to ensure your return as scheduled due to unavoidable and extraordinary circumstances, we will bear the cost of necessary accommodation, if possible of equivalent category, for a maximum of three nights. Where a party consists of one adult and two children, one child will be charged the full adult price and the other child will receive the Free Child place. Managing your flight booking: Your booking confirmation shows your holiday booking reference number, which consists ofsix to eight numbers followed by a forward slash, a W or S depending on whether it is a winter or summer booking and then the year of travel followed by an H (for example 222222/S19H). To find out more about security, local laws and the latest travel information for your holiday destination, visit FCDO Travel Aware website Keep up to date with current health information for your destination: Health and Medical Advice, Jet2holidays: 2022-23 Jet2holidays Limited - A subsidiary of Further, if you are refused entry to a country, whether because of lack of required documents or otherwise and, as a result, we are required by any governmental or immigration authority to transport you out of such country and/or pay any fine, penalty, other charge, or expense, you must reimburse us in full and pay us for such transport at the applicable fare. (f) You are not prohibited by this clause from consulting legal or other third party advisers before submitting your claim directly to Jet2.com. For this reason a flexible approach is required for such voyages. cockroaches, mosquitoes, ants, etc.) Similarly, during peak periods, establishments often experience full occupancy which may result in a livelier atmosphere and slower service. The accommodation we feature is often shared with guests from many other countries with different cultures and customs and we have no control over the acceptance of bookings at the accommodation. Tee off on lush green golf courses, surf on turquoise waters or simply sit back and relax! Special room requirements: If you have special room requirements, such as adapted rooms, we will request these from our supplier. Where you are the lead name you guarantee to us that you have the authority to accept (and do accept) these Terms . We would therefore strongly suggest that anyone with special requirements takes a holiday where no meals (or only breakfast) is included and simply buys the most acceptable dishes from restaurants available locally. In order to cover our expected losses from the cancellation of the booking there is a set scale of charges which must be paid by you if you or anyone travelling with you cancels. If it is not possible to offer you a suitable alternative or, for good reasons, you do not accept the alternative arrangements, you will have the right to cancel your booking. General refurbishment at these establishments is necessary to maintain standards but if we are informed of such work, we will endeavour to notify you of any activity as soon as possible, however near to your departure this may be. Sea and river transit can often be subject to delay by reason of operational circumstances or prevailing local conditions or other circumstances entirely outside our control or that of the Master of the ship, and in no circumstances can we be held responsible for such delay or for any consequences. 24/7 Contact details whilst on holiday For example, all bookings made for holidays to North America must include return flights originating from the UK and must be of a 4, 5 or 6 night duration only. Private transfers are included as standard with all Indulgent Escapes holidays, unless we specify otherwise. Any additional in-resort services or products booked during your holiday will not form part of your package holiday. Exceptions: (i) Cancellation of or name or date changes to certain transport arrangements, typically scheduled airline tickets, can result in up to 100% cancellation charges regardless of the notice period given to us. hi hope some one can help ,i need to cancel one of our holiday party due to a relationship breakdown, I've been in to travel agent and they are saying that there is nothing they can do just to go to airport and to say its a no show , and if i did take name off i would have to pay a single supplement of 129pounds do you think i should . For full details of how we may use your data please view our Privacy Policy at www.jet2holidays.com/privacy-policy. The minimum number of customers required for a travel arrangement has not been reached. If you have paid a half board supplement, it may be possible at some establishments to ask for a credit from the table dhte dinner to be used against a meal in an la carte restaurant (within the same accommodation). Please note that Villas will not have storage space to hold luggage temporarily prior to the specified check-in time nor after the specified check-out time. In the event that you cancel your holiday you must still pay any insurance premiums and amendment charges which arose before the cancellation, any deposits paid for any pre-booked items or services and the APC Sum. If you book arrangements other than an ATOL protected flight inclusive package from us, your monies will not be financially protected - please ask us for further details. Due to the fall in demand in 'off peak' periods, it may be necessary for establishments, such as restaurants, to scale down their services or the size of some of their facilities. The Package Travel and Linked Travel Arrangements Regulations 2018 require us to provide security for the monies that you pay for ATOL protected flight inclusive package holidays booked with us and for your repatriation in the event of our insolvency. Say hello to the Jet2 app! If you or someone in your party requires assistance from the car park to the check-in desk or from the baggage reclaim area to the car park on your return, this should be booked via the airport, the contact information for which can be found on their websites. The lead name must be 18 or over to make a booking with us and has to travel with us if all other customers on the booking are under 18. Flights The lead name of your party may cancel your holiday at any time. If the services in question which caused the claim or complaint complied with the local laws and regulations applicable to those services at that time, the services shall be treated as having been properly provided. 14 days or less. In some cases, where we arent able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought (at no extra cost to you). Jet2.com'sTerms and Conditions include, but are not limited to rules and limits on liability for personal injury or death, rules and limits on liability for checked and unchecked baggage and the availability of an excess valuation charge, restrictions on claims (including time limits for filing a claim and bringing an action against the airline, rights of the airline to change terms of the contract of carriage, rules on reconfirmation of reservations, check-in and boarding times, the right to refuse carriage, rules and restrictions applying to provision and operation of the Resort Flight Check-In Service,limits on liability for delay or failure to perform a service (including schedule changes, substitution of alternate airlines or aircraft and re-routing), and your rights under the EC regulations and the Montreal Convention 1999. You can book car hire as part of the package holiday (for example if you purchase a Jet2villas product, or purchase car hire at the point of booking your package holiday), or you can book car hire after your original package holiday booking. If we reasonably feel unable to properly accommodate the particular needs of the person concerned we reserve the right to decline or cancel the booking. Please see the Buggies/pushchairs/car seats section above for weight allowances. 2.3K Posts. Studios one room living/sleeping accommodation with divan/sofa beds, basic kitchen facilities (usually 2 cooker rings and a fridge) and a shower room. We are not responsible or liable for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator. Checked in baggage allowance: Baggage allowances may vary depending on the type of holiday you have booked, and are subject to change. (ii) a holiday with no Free Child availability to one with Free Child availability. If you fail to follow these simple procedures we will have been deprived of the opportunity to investigate and rectify your complaint and this may affect your rights under this booking. Advice regarding public holidays and religious/cultural customs: Virtually all countries have public holidays, religious or otherwise. e) Once you have successfully booked your holiday, if the departure date is outside 10 weeks of the date of booking, we will send you the following documents to the address you registered with us when making your booking: a deposit confirmation; your travel insurance documents (if you have arranged your travel insurance through us); and a copy of our standard terms and conditions. Bathroom - take care in bathrooms as condensation and water spray can make surfaces slippery and a bath or floor mat may not be provided; dont use mains electrical appliances near to water. Single Rooms a single room or twin for sole use room with 1 or 2 single beds. Further, we cannot be responsible for any failure to meet the advertised arrival or departure times for any port(s) of call. 1.10. However, if you cancel 70 days or more before your departure, you'll only lose your deposit. Passport, visa and immigration requirements and foreign office advice, www.jet2holidays.com/request-special-assistance, Getting started booking and paying for your holiday, Managing your booking and planning your trip, Medical requirements, special needs & mobility assistance, www.passport.service.gov.uk/check-a-passport, www.gov.uk/driving-abroad/international-driving-permit, www.jet2holidays.com/faqs/i-havent-booked-yet#faqs1-14, www.jet2.com/faqs?topic=medical-and-special-assistance. You are not permitted to arrange for visitors to the accommodation for the purpose of attending events including parties, celebrations or other large gatherings, unless this has been agreed with us in advance and any relevant payments have been received (if applicable). Please do not leave them in full view in your room and lock your room/villa before going out. Please note, if you receive reimbursement for your flight via other means, this Refund Credit Note (or any flight booked using this Refund Credit Note) will be voided without further notice. Any booking discount you may have received at the time the original booking was made may be altered or reduced whenever changes are made. change the payment method for the Payment Plan. Discover more than 30 of Europes most-exciting cities. My wife and I booked a bespoke holiday to China last September, to travel in March 2020 from local travel agent, Ocky White Travel. For villa products, bookings for single sex groups or groups where the average age of customers is under 25 are permitted at our discretion only and may be subject to additional breakage deposit conditions. Additionally, for any Jet2 flight cancellation less than 14 days before the flight, passengers may also be eligible for Jet2 flight cancellation compensation, up to 520 per person. After that, the amount you'll have to pay will depend on when you cancel, so make sure you take the time to decide if it's the right decision for you. Please check your email account regularly for emails from us. The Service is provided on a complimentary basis and does not form part of the cost of your holiday. By submitting this form I am agreeing to receive marketing emails from Jet2holidays. We also have the option of seating together where your seats are guaranteed to be together, although these may be separated by an aisle. Your holiday contract When a booking is made with us, the person who signs the booking form or completes the booking online or by telephone is confirming that they are over 18, have the authority to appoint the lead name on the booking (the person who makes the booking will be asked to choose a lead name for the booking) and accept these terms and conditions. Add Holiday Essentials. The good news is that you can cancel your holiday with Jet2. Priority Lane Security: Free priority lane security on your outbound journey is included from some UK departure airports when you book an Indulgent Escapes holiday. As stated above, our liability extends only to travel services as advertised and described by us and purchased from us by you. Please see details in the voucher received when booking or call +44 (0) 113 387 9501 The exact make and model of car is not guaranteed but if it is not available, an equivalent will be provided, subject to availability. You'll then need your cancellation . However this will be on a subject to availability basis and may incur additional costs which would be payable locally. Factors which can affect accommodation standards (cleanliness, insects, etc. Passports, visas and immigration requirements: Your specific passport, visa and other immigration requirements are your responsibility. In all claims of whatever nature we will not be liable where the alleged loss or damage results from any of the following: i. the fault of the person affected or any members of their party; or Your specific passport, visa and other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates.
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