modcloth return label modcloth return label

In terms of discounts, they do generally only apply to full-price items, unless otherwise stated in the terms & conditions. And since this casual mini is sleeveless, it can be layered with your basic tees! Please allow 5 to 10 business days for package transit, plus an additional 5 to 7 business days for processing after receipt at our Fulfillment Center. They charge a RETURN FEE. If after signing in, the drop down is still empty -- please clear your browser's cache and cookies and allow some time to load. Sorry to hear you had trouble with this dress. We have helped over 300,000 people with their problems. In the event of a return, any applied discount/coupon is forfeited and may not be re-used. So sure there's a discount, but you won't be able to use it on anything you actually want to buy.Customer service is basically non existent. The e-commerce retailer stopped shipping to European markets in May 2018, because of the General Data Protection Regulation (GDPR) program launched. Shipping and handling are nonrefundable. You can view ourPrivacy Policy hereand unsubscribe at any time. I feel this is a very deceptive business practice and I will be reporting this on the BBB. 5 Easy Ways, What Is Nasty Gal Return Policy? We can only make decisions based on the information provided, so it is important to let the Care team know you are experiencing a hardship for them to best assist you. I will never, ever order from this site again. Literally been trying for a week to talk to someone. Return the package via the US Postal Service or FedEx. If the reason for your return is not due to the companys fault, they will deduct $5.99 from your refund. Its OK. Want to schedule a DMV appointment in a snap? Never again. All Rights Reserved. Find the Answers to All Your Questions About the Ubisoft Return Policy, Exploring the T.J.Maxx Holiday Return Policy With DoNotPay, Understanding the Aropostale Return Policy, The Container Store Return Policy Decoded, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, Gathering paperwork for small claims court cases, Submitting a complaint to your HR department, Appealing low college financial aid offers, Protecting yourself from sex offenders near you, Mailing anything without wasting time in long lines, Enter your order number and other required information, Print the return form and the return label, Place your item inside a box together with the return form. It will take two weeks or more from the date your return is received by Modcloth to refund you. Very disappointed in ModCloth customer service. Hello, there. As well, that someone else would contact me about the RA. Find many great new & used options and get the best deals for NEW Modcloth Skirt Landscape Print XXS Midi Hey, Soul Vista A-line Pockets at the best online prices at eBay! Sorry to hear you have had some trouble returning your recent order. Please allow up to 14 business days for your return to be processed upon receipt at our warehouse. Take your package to a FedEx store. This is where I got my wedding dress. We reserve the right to verify the original purchase to request a return without an order number or shipping confirmation. So I have no idea where my order has got to.It all seems dodgy. International point redemption is coming soon. We hope you are 100% satisfied with your gift. While I know our return process can be on the slower side and certainly a part of our business we are wanting to improve, we do absolutely refund all return eligible items sent back to us, and if something is taking longer than it should, encourage customers to write in to our Customer Care department for us to look into the matter. The ModCloth return policy states that you must submit a return request within 30 days of the shipping date for the request to be valid. Copyright (c) 2022 Speak LLC. I am very disappointed that there was no care label. We apologize for any inconvenience. I hope that you were able to get in touch, but if not, please reach out via phone at 888-495-9699, or via chat, by clicking the "M" icon at the bottom-right of any page you're browsing on the site. Hi, Carrie. It fit very well and it was worn for the wedding. Free U.S. Return labels provided by Global-E will result in a flat fee of $10 being deducted from your return amount. The items you return must not be: They also have a list of products that are non-returnable. If you live in Hawaii, Alaska, Puerto Rico, or any location outside the U.S., you cannot use Modcloths return shipping label. The following policy applies to domestic orders only. What Everyone Should Know About the Walmart Return Policy, Don't Let the Costco Return Policy Give You a Hard TimeDoNotPay Can Help, All You Wanted To Know About the Ulta Return Policy, Everything You Have Ever Wanted To Know About the Nordstrom Return Policy. It shipped and arrived. Returning such a product can be challenging. And emails take days and days to respond. Step 2: Print the shipping label. However, if you want to return it, we need to know the item name and order number so that we can prepare it for you. Find locations. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. 250 Points = $10500 Points = $20750 Points = $301000 Points = $40. MIX & MATCH SALE: TOPS & BOTTOMS STARTING AT $10! They are available from 9am-8pm ET, Monday-Friday, and will be glad to help, as quickly as they are able. BEWARE OF SHOPPING HERE. Your email address will not be published. *By entering your email address, you agree to receive ModCloth offers, promotions, and other commercial messages. Even if you use Modcloths return label, you are responsible for shipping. 0/10 do not recommend. ModCloth Returns Policy will accept returns for unwashed, unused or unused items for a full refund of the original form of payment. I ordered the exact same dress in a smaller size. Subscribe and join 1000s of women who rely on Budget Fashionista for the latest in affordable fashion and beauty. Orders can be shipped to: ModCloth Returns, 2250 Roswell Dr., Pittsburgh PA 15205. If you live in the continental U.S., visit this page and follow the prompts to start your Modcloth return. Just be sure you log in with your account to earn points, redeem points and enjoy the benefits of being a part of our community. They finally gave me a "refund" and didn't even give all my money back!!!! I'm sorry for any trouble with getting in touch with our Customer Care team. We will contact ModCloth and make sure the company respects your customer rights. Late returns will have the $5.99 shipping fee deducted and are not eligible for the $5 bonus offer. 250 Points = $10500 Points = $20750 Points = $301000 Points = $40. I'm very sorry for any frustration. I tried to use the chat feature on the website but it says no one is available. I would strongly encourage you to reach out to them with this information and they would be happy to help you out! I am unable to return them and now both items are no longer final sale on their site, just marked down by 30 percent. If you return part of your order, we will refund you the total dollar amount spent after the discount was applied, but your points will not be refunded. For immediate assistance, please give them a call at 888-495-9699, or chat with them by clicking the M icon at the bottom right of any page youre browsing on the site. It goes against our guidelines to offer incentives for reviews. If you choose Refund, we will deduct $5.99 from your refund amount to cover shipping. They used to have a great return policy, reasonable shipping prices, and quality clothes that you could count on to fit. The person promptly replied that they received the item but hadn't refunded it yet because the refund department was behind. I will never shop at this store again. As an Amazon Associate, I earn from qualifying purchases. I'm sorry that we did not have your item to re-send, and for any frustration that we sadly do not have raw packaging material that we are able to send out to customers. The e-commerce retailer stopped shipping to European markets in May 2018, because of the General Data Protection Regulation (GDPR) program launched. I understand your frustration, and will be sure to share your feedback with the appropriate teams. From social media to dating sites,, The best face oil can deliver other beneficial ingredients like retinol and antioxidants in addition to sealing in moisture and, Does the Perbelle CC cream actually make your skin tone better? While we work to get that page updated, Customer Care can be reached via phone at 888-495-9699, email directly at support@modcloth.com, or online chat, using the chat bubble icon located in the bottom-right corner of any page you're browsing on the website. Stores have convoluted return processes on purpose because they want to discourage customers from requesting a refund. If you live in the continental U.S., Modcloth will provide a return shipping label. I ordered flare pants that did not fit at all. If you dont want to use the prepaid return label, you can ship the time with a different carrier. ModCloth Return Policy will accept returns of unwashed, unworn, or unused items returned in . Imported Fabric does not provide stretch. (If you live outside the U.S., your timeline is 60 days from the shipped date.). This will be my last order with ModCloth as their clothes are too cheaply made for the hassle. I ordered a dress and it came in about two sizes too big. In general, you have 90 days from the original shipping date to send items back, but to be eligible for a refund to the original payment method, the return must be made within 30 days. Discover the Zzounds Return Policy With DoNotPays Thorough Guide! I also use other affiliate links. All You Need To Know About the Jet Return Policy. Not at all happy with my purchases mainly due to the poor quality of the fabric. They are a very small team, and are currently working through extremely high volumes of emails, so responses may take a bit longer than usual. So I paid $20 for literally nothing PLUS my time for returning the item. In that case, return the item by mail and include your measurements on the packing slip. We will definitely follow up with our returns department on this matter. The page will refresh, and the product will be added to your cart. I just wanted my return to be processed that I mailed back a month ago. Please honor your words and directions that you have placed on your website and let your customers be able to contact you. I ordered the bubbly feelings midi dress which had no care label on it. If you dont want to wait that long, you can use DoNotPays help to accelerate the process. To check the balance of your points and available gifts navigate to the ModSquad Rewards page. *By entering your email address, you agree to receive ModCloth offers, promotions, and other commercial messages. 3434 carolina southern belle; why is austria a developed country; modcloth return label. Your points will expire after one year of inactivity. MIX & MATCH SALE: TOPS & BOTTOMS STARTING AT $10! Returning such products can be challenging. Exchanges must be received within 90 days. For Domestic (US) returns, please click here. Once an order has been placed, it cannot be cancelled or changed. So.over 30 days without my money back and not hearing a thing for them, no "we've received your return" and then on top of that $6.95 return fee. If a purchase is made and points were earned through the purchase, the earned points will be refunded back to ModCloth.com, even if this makes your points balance negative. The team is available from 9am-8pm ET, Monday-Friday. I'm very sorry for any disappointment with your order. If you return an item to ModCloth and dont receive a refund even though you deserve it, you can use our app to demand whats rightfully yours. That's three items that way about 3lbs all together.They offer discounts to students, nurses, doctors, military, but only on full priced items. You also cant get ahold of anyone via phone without being hung up on. We must receive returns within 60 days of the ship date to be eligible for a refund. See Full Details . If you are not satisfied with the item, or if the item is damaged, you should act quickly. At this time, only reviews submitted through a post purchase review email as a verified buyer will qualify for receiving loyalty points. Copyright Store Return Policies. That being said, we understand that sometimes life gets in the way. The ModCloth return policy states that you have to file a return request within 30 days of the shipping date for the request to be valid. You also get no refund on any shipping charges you have already incurred. When you shop with ModCloth you have 30 days to get a full refund on your order. Worst of all, the clothes are shipped from the ModCloth Returns Department. I've tried several times to buy blouses from Modcloth but I always stop once I get to the shipping price. The delivery was ok, but would not recommend buying from this site. If your refund amount is incorrect, please inform our Customer Care team right away, and they will look into this for you, as we want to ensure that you are refunded the full amount you paid for the item you didn't receive. Also, the sizing can be way off. "One of our key initiatives was to expand our online shopping experience to our European customers. Hi, Shannon. Repeat the process above to request a return from a number of other companies, including: Looking into resolving other tedious bureaucratic tasks with the help of our app? You will only receive points for purchases made after creating your rewards account. Please be sure to check your spam and junk mail folders as emails can go there from time to time. Quick Buy Thank you for your review! Check your inbox or spam folder to confirm your subscription. Then, we will include a deadline in your request, and ModCloth will have to respect it. Store Locator Icon Stores Store Locator; Classic Awards; Gift Cards; Wish List; View Catalogs; Coupons & Promotions; Outlet Stores; Customer Service. Order Number or Return Number. ModCloth Return Policy ModCloth Return Policy will accept returns of unwashed, unworn, or unused items returned in as-issued condition for a full refund to your original payment method What is ModCloth State Return Policy? Once you locate your order, youll select the items you want to send back along with the reason for the return. We are currently unable to offer gift returns, refunds to other payment methods, or exchanges for store credit. Hi, Lynda. Once the order is complete, a notification will be sent. In the event of a return, any applied discount/coupon is forfeited and may not be re-used. Once you are in a ModSquad tier, you will be in that tier for one year from the date you unlocked it. What happened, ModCloth? I emailed them to fix it and they said they were out of the jeans that I ordered now and will send me a shipping label for the dress but refused to send packaging and expect me to get packaging for it!!! How Deep Does a Tattoo Needle Go? Sign up for our emails to score15% offyour first order, early access to special sale events, and exclusive first looks at our newestarrivals. Find out how we combat fake reviews. Youll have to provide your own shipping see the address below. You only need to do the following: Once you ship the product to ModCloth, you can sit back and leave the rest to us as we will reach out to ModCloth regarding your return. They are a small group, and are currently working through extremely high volumes of incoming messages. The only exception is if you ordered tailored pants and the alterations were not done correctly. Annual ModCloth Birthday Gift ModSquad Virtual Punchcard: Earn $5 for every order you make during a quarter How to Earn Points 50 Points Create an Account One Point Per Dollar Make a Purchase 25 points Leave a Qualifying Review 20 Points Follow Us on Instagram Up to 500 points Happy Birthday 20 Points Share On Facebook How to Redeem Your Points They will lose valuable customers and revenue this way. Please feel free to reach out to Customer Care with any additional questions or concerns**Please note that our system only accepts one discount per order, so points and a coupon cannot be applied to the same purchase. This is so stupid because basically everything on their website is discounted by only five dollars. After our recent site update, the team was receiving extremely high volumes of incoming calls, chats, and emails, and doing their best to get back to everyone, as quickly as possible. The stuff on Modcloth always looks so cute, but I find the quality isn't always there. If you dont want to wait that long, you can use the help of DoNotPay to speed up the process. Their systems were recently updated, and they are currently working on getting the Help Page up-to-date with the new links for contact. If you live in Hawaii, Puerto Rico, Alaska, or anywhere outside the U.S., you must arrange your own shipping. I'm very sorry for any frustration. Happens to the best of us. For more information, please visit our ModSquad Rewards page for more information. To qualify for a return, items must be received back to our Fulfillment Center within 30 days of your original order shipment date (as printed on your packing slip). Guide 2023. I bought $70 sandals in March, did not wear until June, and one has fallen apart. Now that we are back to being independent, we can revitalise those aspects of the brand that our customers really loved.". As stated on our site, returns can take up to 14 business days to be processed after they are received back to our facility: https://modcloth.com/pages/return-policyOur Customer Care team is always happy to check on the status of your return, and to assist if your package has been back at our fulfillment center for more than the 14 business day processing time frame. **Please note that direct referral link is not compatible with Paypal or Afterpay payment methods. ModCloth Label NEW ARRIVALS Home / Sort - Featured Price: Lowest - Highest Price: Highest - Lowest Oldest First Newest First Color + Size + Price + Brand + Length + Clear Quick Buy Endless Possibilities Tank Top $25.00 Quick Buy Simplicity On A Saturday Tunic $29.00 New & Improved! Go here to get your RMA number and return shipping label. Not worth it! Im very sorry for any frustration, and for any trouble with getting in touch with our Customer Care team. Shipping across Europe is now available for shoppers. ModCloth returns to Europe By Andrea Byrne Sep 16, 2020 Retail Vintage inspired apparel brand, ModCloth, has relaunched its shipping in Europe. Claim it before the government does it in your stead! In terms of your account, we did recently make some updates to the site, and in that process, old account information did not automatically transfer to our new system. Like, over a month. Items are mailed promptly and of good quality. Reach us 24/7 at 888-495-9699. Whats going on? Late returns will have the $5.99 shipping fee deducted and are not eligible for the $5 bonus offer. You can reach them at modcloth.com/help from 9am-8pm ET, Monday-Friday, and 10am-6pm ET on Saturdays. I have been trying to see about returning an item I purchased and cannot seem to get a response from anyone. Return items must be received by us within 60 days of the shipped date to be eligible for a refund. Clothing & Underwear Women's Clothing Store ModCloth ModCloth Reviews 254 1.9 VERIFIED COMPANY www.modcloth.com Visit this website total 2-star 17% 1-star 48% Filter Sort: Most relevant RA RA 2 reviews US Feb 25, 2020 I love ModCloth I'm surprised that ModCloth has such bad reviews.