This complaint was posted by a verified customer. Click here to get notifications about new complaints of Palmera Vacation Club. Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. Already have an account? Don't have an account? We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. Timeshares are considered bad because they are not a financial investment, and it can be challenging to get out of your timeshare contract. The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. B. brenda123129 of FARMINGTON, US. A lot of robocalls are currently making this pitch. Washington Seller of Travel Reg. We bought 3,000 points for around $13K. Please be wary when you go on this tour. I just want out. Is this your company? We put down $1200 on our credit card and signed the financing paperwork for the rest. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Some require stiff membership fees up frontusually several hundred up to thousands of dollarsand they may commit you to big annual fees indefinitely. No. They sat us down with our salesman in a large room. All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. Hang onto your paperwork. We were still not interested. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. No we know why. Read full review of Palmera Vacation Club and 7 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. About 68% have two or more bedrooms, giving families room and space to truly unwind and relax. TUG saves owners more than $20 Million dollars. Argentina Australia Belgi (Nederlands) Belgique (Franais) Palmera Vacation Club. ST-36515. Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. No. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone whos stayed at the property? Hawaii TAT Broker ID #TA-023-193-6000-01. RCI, LLC is not responsible for any activities or services provided third party providers. When you buy a timeshare, its an investment in your family and quality of vacations. For a better experience, please enable JavaScript in your browser before proceeding. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Judging by everything I'm reading, nothing has changed and they are still lying. 213. I called in late November and was told that my dates were not open to call again in January. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Palmera Vacation Club Company. Desired outcome: Others, however, pose a big financial risk. Desired outcome: Palmera Vacation Club has been in contact with Ms. ***** File No. Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. Has that happened to anyone else? Learn More. This is a massive operation I thought. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. Login to participate on the website. After the tour, we had to go back to the office and he kept trying to convince us. BBB Business Profiles may not be reproduced for sales or promotional purposes. The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. Is this your company? product but we could spend more $ and upgrade. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. I would also send a copy via USPS certified mail with tracking today. Not to mention, timeshare resale scams can target owners in need of relief. With that said, we want to reverse this ordeal and return all funds as we were misled, given the wrong information, and falsified contractual information. One thing I have now witnesses and everything was recorded just last year before COVID 19. Points 3,000 . Each unit is professionally decorated and refurbished every year. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. We asked plenty of questions, figuring 4 heads were better than 2. This fact does not disparage the company in any way. They think all they have to do is change their name or change management companies and people won't find out. Start a new search, then select a related item from the autosuggest. Respect the privacy of others. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. get quotes and more. They lied about what the points would get us. My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. And we prefer to vacation by ourselves instead of as a group. First off, I want to say that the people from Palmera are so hard to get ahold of. Reverse and return back to what we had, and reimburse us for the waste of our time in full. Regards, Is this Your Business? It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. 602560941. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Palmera also has a Facebook page that we should all be posting on. With the average cost of a timeshare, you will have already made up what you paid for and more! Emails found on company website members@palmeravacationclub.com 100% Support 0 0 Palmera Vacation Club website When I called the number on the email, it took me to an automated service. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. Featured review. It's clear there is no intention of honoring that. Rental: CST: 2081369-50. The points we purchased would get us a 1 bedroom unit during certain weeks of the year. I am respectfully asking for a rapid response. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. The complaint has been investigated and resolved to the customers satisfaction. Do we have any recourse to either go back to original rules when we joined or get out of contract? Complaint Resolution Index (CRI) Explained. We fell for it almost 4 years ago and it sounds as though it has been going on for a very long time. get quotes and more. The Palmera membership also included a Quest Vacation Club membership. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Palmera Vacation Club Customer Service. Need to file a complaint? After all, it's not their money but yours. They also verbally guaranteed us that One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. You wont have to exchange your vacation week or points. Read your contract for rescission and follow those directions exactly as stated. A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. RCI, LLC. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. The BBB has this "company" graded an F with a multitude of unresolved complaints. I just feel so bad for all of the people that get swindled by vultures like these. We asked plenty of questions, figuring 4 heads were better than 2. Exchange: CST: 2046555-50. Hopefully the refund will post in a couple days! Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. Have you tried contacting them? We are trying to find a way to resolve this as I have heard there are many complaints against Palmera. Vacation Club. Book by 8/15 for travel through 12/15/22. He showed us the availability for the following year during the same week we purchased. I have tried multiple times and never receive a response from the request. There are no exact matches available. After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. Contributions should be appropriate for a global audience. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. Hawaii Seller of Travel Reg. *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only.
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