rite window complaints rite window complaints

All rights reserved. The windows look fabulous in comparison to my 100 year prior windows. The last window was installed in the rain with not a drop of water entering the structure. We will be using them again this year for another 5 or 6 window replacements. They stripped our rather large roof completely and cleaned up everything. Rite Aid can be contacted at (615) 591-0905. Upon completion of the installation, waiting for screens to arrive , we will give a finale payment of $3800 . It is not your usual segment where a PSA can fall through between a private home seller and buyer. Had to have owner come out to fix the lousy job and here it is a month later one window still leaks as well as the foundation seal and the roof is now leaking so disappointed, Screen porch enclosed foundation sealed new storm door leaky roof sealed, awnings, roofing, replacement windows, doors. Phone calls were promptly returned. John Willett the service mgr, sent a wonderful estimator Artie to measure and price out this small but important job. Assuming professional installation, not a bad option if you can keep it at $500 installed. All business will get complaints. (They've been very helpful, but as you know sometimes the wheels of government grind slowly.) , As long time home owners we have yet to have a perfect experience with a job. Outstanding product, I highly recommend the windows and the staff all the way down the line was superb!! We urge you to compare our 21-year record of customer satisfaction to any other home improvement company in New England. The blinds are causing a white stripe from top to bottom on the glass in 3 areas. If you have concerns that a pro in our network doesn't meet these standards, please. The initial sales/measurement visit and install went great. I would definitely recommend them to anyone just confirm with them that they clean up and reinstall blinds that they remove. We love being able to have a cross breeze in our living room again. This Oct., the latch broke and they came out and repaired it as well as gave me paint for some scratches on the door. Installed 22 new windows, 2 entry doors, and new sliding glass door. What to watch for when selecting replacement windows. To find more licensing information for your state, visit our. We had a great experience. Guildmembers can selectively publish these comments here on their profile page. The sales rep came to my house after a quick survey he left us with a quote and told us what the time frame would be. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I contacted Rite Window for a consultation and quote. I would highly recommend them to anyone. By clicking Get a Quote, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. 4.0 Job Security & Advancement. Rite Aid is located at 1122 Murfreesboro Rd, Franklin, TN 37064. The whole process was easy and priced well. Share your photos and videos with others to prove the truth of your words. The apology should have come from him! Many consumers have been harmed. Consumers want to see how a business took care of business. Im systematically replacing the windows in my cape-style home and have worked with Rite Window three times now, (one more to go!). Excellent workmanship professional installers! Our third-party vendor uses a national criminal database ("NCD") to screen service professionals. The whole process was smooth and easy. I filed a complaint on 4/11/22 against HomeRite. If there is anything we can do to assist you further or change your mind, please give us a call at 866-217-9582 or email us at cs@windownation.com. When I decided I couldn't wait any longer I did my research again and what impressed me about Rite Window was the reviews. The price was very reasonable for an excellent product. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Excellent from start to finish. Happy customer After window replacement they cleaned up everything. We are so happy with the look of our window. The salesman was knowledgeable and helpful, someone that gave me the straight story. We want to replace approx 13 windows, 6 sliding glass doors, and maybe a front door because we have the budget with our rehab loan. Also, when the door is opened fully, it rises out of the track, and does not slide as easily as we expected it would. I love the quality of the product and consider my overall transaction to represent a good value and a fair price. Free speech is the backbone of American democracy, yet on the internet it's become perhaps "a bit too free". Awesome service, pleasant / friendly. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The windows", Five-Time Winner of Angie's List Super Service Award, Better Business Bureau Accredited with an A+ Rating, 97% "Likely to Recommend" Rating from GuildQuality, EPA Certified as a Lead-Safe Licensed Contractor. Confirm your appointment with No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. BBB Business Profiles may not be reproduced for sales or promotional purposes. Please be advised that, during this period, if we could not perform a background check, HomeAdvisor will allow the business into the network and match the business to consumers. We're sure you'll have success with another window provider, and congratulations on your new home! The complaint has been investigated and resolved to the customers satisfaction. They are a great value and is very comforting to know that customer service is behind us years after our purchase. Your opinion matters! One worker smoked cigarettes the entire time and our house smelled of second hand smoke for 2 days after (we do not smoke). They did a fantastic job. They were very accommodating with my schedule! Second repair of window install and roof with leak problems, A waste of $4300 owner very convincing about professionalism but installation shotty are best. They even came to the job site needing to charge tool batteries and asked where they could plug in the charger! Businesses receive ratings from homeowners through HomeAdvisor. This is huge because nowadays customer service like this is virtually non existent. Thanks so much! The post above is true. Please note that HomeAdvisor does not confirm local licensing. Yes, BUILT-RITE WINDOW CORP offers free project estimates. Their insurance Company asked me to sign off on paper work for $25.00. We understand your dissatisfaction with this policy, and again we apologize. I cannot imagine a better guarantee of quick payment than a bank check from funds guaranteed to be available and waiting. - Search reviews. But overall happy with the outcome. Our energy expenses went down dramatically. So the roof did become your issue to address since it was done unsatisfactorily the first time. (and their reviews were better too.) . My husband described the 3 employees who came to replace windows, a slider, and storm door as the B team and felt he had to keep an eye on what they were doing. Family owned home improvements with high quality, low prices, full warranties and service. Job Title. Many consumers have been harmed. I was very happy with the salesperson and the installers. All Angie's List reviews are submitted by IDENTIFIED sources, and each review is screened for legitimacy by Angie's staff. I had contracted in October, the installation was December and I have the 0% financing which helps. Unfortunately, we cannot perform a background check on every employee of a businessthe background checks are performed only on the owner or principal. Until I saw the post above I didn't know the Consumer Affairs Office viewed the issue as unresolved. We DO NOT remove reports. Rite Window will not even provide me a quote. Specializing in Roofing, siding, and gutter services. Windows, doors roofing, siding, decks, porches, awnings, railings. From the initial consultation to the finished installation, you'll know you're in good hands. Schedule a Consultation 3 One Day Installation Before / After Your Bathroom, But Better Rite Window Part of Renuity Engaged Employer Overview 9 Reviews 7 Jobs 2 Salaries -- Interviews -- Benefits 12 Photos + Add a Review Rite Window Reviews Updated Jun 13, 2022 Find Reviews Clear All English Filter Found 9 of over 9 reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.9 69 % If a business states that it's registered as a corporation or limited liability company, we confirm that the company is in good standing in the state in which they operate. Less than 3hours to install in the light snow. From the initial meeting to discuss my needs, then the measuring, as well as Erin the project manager, to the workers, I can highly praise the whole process. I was told by one rep. that Rite Window does not want to be in the middle of bidding wars. They did two jobs for us Job one was 6 windows and Job two was two exterior doors. See below for more detailed descriptions and customer feedback on Rite Window. Warranty Terms: Rite Window offers a fully transferable lifetime warranty on its window products. The Rite Window guys were not only super professional but friendly, kind and thoughtful- I hated to see them leave! The installers were very respectful of our property as well as being very courteous. Truly a Team. Service came to repair, (1 hour late for the appt) but could not easily repair without having the window adjusted. He came and helped me adjust the traverse rod to recenter the curtain. Friendly techs very knowledgeable about task. They did try to make amends to me but their handy man wasn't familiar with window installation. Employment categories include: in-home sales, construction management, skilled carpenters, general labor . They have a track record of not honoring their commitments. Advertisers above have met our Write a review Sign in. I had these windows installed at my sons home, and he couldnt be more pleased. Get Rite Aid reviews, ratings, business hours, phone numbers, and directions. In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. As our customers say in online reviews about our company, we provide a uniquely relaxed buying experience. Ratings by category. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Brian and Mike arrived on time and did a very professional removal of the old tub/shower and installation of the new tub/shower. Also why was the storm door not finished off? 4.2 Pay & Benefits. See below for recent customer reviews posted to our website and social media pages. I give Rite Window my recommendation. He had no regard for what he tried to show him , just walked away and started barking orders at the other two crew members who had to work with him . Received a contract addendum on 9/7 with the correction. Here are a few reasons why: -transparency and detailed explanation and physical demonstration of various product choices all presented in a friendly way without slick salesmanship -good listening skills on the part of the salesman, and successful problem solving suggestions which were applied to my project -Various reasonable price categories with clear explicit written details -good warranty -excellent customer service over the phone and in person I highly recommend this company. Great Window Experience Continue reading . We also repair/replace broken or failed units of glass, screens, and patio doors. I appreciate their Informative, no pressure sales approach. Share feedback about your experience with Rite Window. Since our founding in 2000, we have helped thousands of homeowners in the Greater Boston area improve their homes! Who is ED Magedson - Founder, Ripoff Report. Services Offered: The company provides window replacement, bath, showers, roofing, and door installation services. Corporate Advocacy Program: How to repair your business reputation. We apologize for the misunderstanding. It was great and no pressure to purchase at all We ordered,they came out and measured and the windows are in and perfect Every appointment was on time and the job was clean and professional We will be using them again in the future, I had them remove my tub and install a custom shower. The installers were courteous and professional and they did the job Rite. They offered to throw out our old blinds which we agreed to in a second. What an outstanding company, easy to work with, very professional and courteous. He was very respectful and reviewed what he would be doing. No hard sell. I would recommend Rite Window to anyone who is looking to replace windows or doors. This worker was so unprofessional and his attitude was uncalled for. We will be purchasing this home and we are not asking for any work to take place until after closing. Yes, BUILT-RITE WINDOW CORP offers eco-friendly accreditations. Read More. File your review. I was shocked! Thank you Rite Windows for a job well done! Just one window but done right! Very impressed with the quality of the window and workmanship. You were going to call a roofer you knew to do the job, I repeatedly called once we knew the windows were in if a roofer was contacted and I was told your company would take care of it when doing the windows. A fantastic experience from day one when Juli a sales rep came to our house. Get Rite Aid can be contacted at (615) 791-0394. One storm later entire roof leaking all my new wicker furniture, rug, tables, curtains soaking wet. A Fantastic Bath Experience Continue reading . After the window were installed, found one lock inoperable. The wrap around the exterior windows make everything look brand new and definitely made a huge physical appearance on the outside. Discover why thousands of homeowners throughout eastern Massachusetts and southern New Hampshire have relied on Rite Window for their window replacement, door replacement, roof replacement, showers and baths. I had a drafty kitchen casement window with wood rot. Im still waiting for some minor repairs, but the entire process was well done. Guild Quality is an independent research firm that conducts post-installation interviews with our customers to gauge their satisfaction. Gino and Dave just completed replacing all my windows and I must say they did an excellent job. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. I have had to call for service twice over the three years and they are always prompt, professional and accommodating. Roofing, siding, and gutter services. (wink) Enough said. Reply. Good salesman. This company would NOT have been my choice as all of my other windows are Pella. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. These also come in custom sizes and colors that give you a big variety to choose from. The installation crew was also top notch. Would definitely recommend them to others. I was not pleased with overall process of the window installation. There may be more reports for "Rite Windows", For more results perform a general search for "Rite Windows", Showing 1-9 of 9 Found Reports I was very happy with installation team. 50 yr warranty. Overall we are pleased but we are wary that future customer service issues may not be handled well. They were very good! We at NEWPRO suggest you have a professional examine your doors. profiles as they are self-reported by the Service Professional. It is just a matter or us lining up the work to be done, we close, then the work gets done and everyone gets paid with the rehab funds. The price was good for the door and the company has good customer service. To ensure that you get an excellent return on your investment, we will work hard to pair you with the right products for your specific needs. I would highly recommend your services. DunRite Windows & Doors specializes in window and door installation and replacement services. Outdoor patios can be covered with fixed frame patio canopies or retractable awnings. Replacement windows are a bit of a misnomer though. Replacing clear-glass single-pane windows in a single-story, 2,000-square-foot home with new Energy Star certified windows can save a homeowner from $101 to $583 a year, the U.S. Department of. They are available in a wide range of styles to suit your budget and tastes. I was referred by a neighbor who is also very pleased with their windows. Vinyl windows use foam wrap, multi-fin weather seal that keeps rooms at desired temperatures. We heard an ad on the radio and decided to call and ask for some information. I am a happy customer of Rite Window. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! I had a drafty kitchen casement window with wood rot. Access the headquarters listing for Rite Window. I was also impressed by how the technician came to my parents home on the Cape when the window would not open properly. They installed some windows and vinyl siding on my home. Beautiful window, no mess was left behind. Who's crazy enough to start this website? I can only pray that this is the end of this debacle ! 4.2 Management. In addition to installing home improvement products that make your home more attractive and energy efficient, we focus on quality! whereas our Anderson slider felt substantial and 3x stronger. . The work was done well and they kept the house clean as they went! tampa, Florida, Seal-Rite Window Co owner Josh Stone took my money and never sent me the windows I ordered Kansas City, Missouri, seal rite windows revco Seal rite has created a revolving door of deception. (See our Guild Quality survey results here: http://www.guildquality.com/cr/Rite-Window/R47491510444VFR/ ) A reading of all of our online reviews gives an accurate portrayal of the way Rite Window conducts its business. All went smoothly from Showroom to installation. Copyright 1997-2023, Ripoff Report. Reviews are different than comments. Anyway from what I was told the policy of Rite Window is they will not with home buyers until they have closed. Thanks again. Always pleasant and professional, excellent and workmanship! Have a piece of glass cut to replace the sealed damaged glass. I tried to work with Rite Window but they will not work with me! We finally decided to replace our 20+ year old windows and chose Rite Windows because of their professionalism and no pressure sales presentation. We urge you to learn more about our company by talking to your neighbors and reading our reviews online. Very happy with the finished product. Customers have most cited great customer service and supreme professionalism as the primary reasons for choosing Rite Window for their replacement windows project. 2023 Rite Window is best known for providing excellent customer service and reasonable prices. They did an excellent job installing the windows and cleaning up and they stayed with the project until it was completed. Call or click for your FREE estimate today! From first call response was attentive and timely. strict standards for business conduct. I would assume they sell a no frills mid range vinyl window. When installing the storm door, they peeled paint off on the surrounding trim (our house was recently painted in May) exposing the wood, so we need to sand and repaint those areas. Dealing with this company was a pleasure from start to finish. Dave and Carl did a wonderful job. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! I felt so happy through out the whole experience. We describe our business as Family owned and operated, Brian came to our home to do a tub to shower installation. They were both friendly and very professional. We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews. I called built rite and the following day someone from built rite arrived on time and provided me with an estimate which I agreed to. Looking for more information? BUILT-RITE WINDOW CORP is currently rated 3.9 overall out of 5. It could mean they were less interested in informing the public than they were in trying to harm the reputation of their competitor. Rite Window Has been in the market Since 2000, this establishes that they are a trusted brand for years. Have something to share about Built-Rite Window Corp? Carl and Dave were on time and did a thorough and professional job. Industry: Construction. The deck is big and its design on is really beautiful. Thank you Ted. Caulking awful Each window installed and finished off differently yet measurements taken day of estimate. SEAL RITE WINDOWS JAY OF ALL TRADES Seal-Rite Windows & More WHAT A RIP OFF THEY SCAMMED ME OUT OF $8000.00 BEWARE KANSAS CITY THIS IS THE WORST COMPANY IN KANSAS CITY ! Rite Window wasnt the cheapest but the quality of the window as well as the quality of the installation made it a tremendous value. While HomeAdvisor will continue its background check program to the extent possible, these closures could prevent some background checks from being performed. By using HomeAdvisor, you agree to our Terms & Conditions, Copyright 1999 - 2023 HomeAdvisor, Inc. All Rights Reserved, American Architectural Manufacturers Association (AAMA), Window and Door Manufacturers Association (WDMA), Angies List Super Service Award 2012, 2013,2014,2015, HomeAdvisor uses an extensive screening process to screen businesses and business owners/principals. Yes, BUILT-RITE WINDOW CORP offers warranties. I would not hesitate to recommend RiteWindow as a business. Very pleased and would highly recommend them. So the situation is my fiancee and I are buying a home. Was hoping no further work would be needed . I can understand not wanting to take the time to quote for a "prospective buyer" but not being willing to work with customers who have signed purchase and sales for rehab loans is an entire segment of the home buying industry that is be disregarded. There goes your warranty when your window craps the bed. The shower is spectacular could not be happier with this project start to amazing finish. Window & Door Magazine has announced their 2017 Dealer of the Year Award Winners and AVI won the award for Overall. Bay & Bow Window Installation & Replacement, Casement Window Installation & Replacement, Double Hung Window Installation & Replacement, Picture Window Installation & Replacement, Sliding Glass Door Installation & Replacement, Sliding Window Installation & Replacement, Christina W. said: First off, Paulo was very responsive, polite and efficient. The only complaint I had was that they left all the window blinds on my kitchen table and all around the house. Thanks to this information I will not buy from Rite Window. First of all ! Type: Company - Private. Well . Homeowners connected with the Service Pros through HomeAdvisor can rate their businesses. I do not know why it would be. HomeAdvisor allows Service Professionals to post information about I am not sure if you will get this but if you do I would love a reply. Rite Window 4.7 18 Verified Reviews Get a Quote Corporate Account Learn about our screening process 94% Recommended 23 Years In Business Achievements Company Details Verified Licenses Contact See Phone Number Serving You Locally Woburn, MA 01801 http://www.ritewindow.com Get a Quote Hours Mon: 8:00 AM - 7:00 PM Tue: 8:00 AM - 7:00 PM