Exterminators recommend we use the acronym S.L.E.E.P. Review tags are currently only available for English language reviews. Grill/BBQ, Open for: Each review score is between 1 and 10. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. It was great stay. Just really not clean. Acceptable and a good value for amenities. Sarah Avrech of Severance, Colorado posted a video on Facebook of a bug crawling around on a tissue. There is nothing classy about the way this staff treats it's guests. Tripadvisor performs checks on reviews. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. The following reports are from third party sources. (Click on the Red Icon to view detailed bed bug reports. Amazingly clean. We also missed the free breakfast because it ended at 9am. Room had some leaking issues at sink but was still very clean and fresh. - Terms of use - Privacy - Disclaimer. Disliked: Cleanliness, amenities, property conditions & facilities. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Want a great night's sleep? American, She contacted me later in the day and said she would e-mail me their report. Right now bedbugs are a problem here at home in Colorado and in all 50 states. I didn't know there wasn't a lunch option on-site, but have enjoyed dinner there when not out down the road with the family. The place was super clean. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. The Academy Hotel Colorado Springs 8110 N Academy Blvd , Colorado Springs, Colorado 80920 855-516-1090 Reserve Lock in a great price for your stay. Lock in the lowest price from these sites. Tenants are required to promptly notify landlords when they suspect there are bedbugs present in the unit. Its a bit old and outdated, the rooms were a bit dusty. They also have very strict protocol on handling complaints such as this. Great breakfast, great staff , overall a great experience. After their trip, guests tell us about their stay. We were told there was a hot tub at the hotel - there was not one. We do allow pets and have a designated area for pet friendly rooms. 78 out of 2735 reviews" ". if the writer is claiming to be someone else). The indoor pool was great, the bed's were comfortable. Needs a deep cleaning. We stayed here with our two kids. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. Recommendations for addressing a bedbug infestation: Contact apest management professionalwithexperienceand knowledgeofthe inspection, identification, and extermination of bedbugs. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. I then contacted the BBB. This material may not be published, broadcast, rewritten, or redistributed. more. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs.. I really didn't know about bed bugs at the time. Give Light and the People Will Find Their Own Way. The most helpful contributions are detailed and help others make better decisions. The Academy Hotel Colorado Springs: Bed Bug - See 3,263 traveller reviews, 501 candid photos, and great deals for The Academy Hotel Colorado Springs at Tripadvisor. Pick up the mattresses in the rooms and look under it. When she woke the next morning she had almost 40 bites across her body - back, arms, legs, buttocks. Reviews are most valuable when they are original and unbiased. Very tranquil atrium area. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. I felt like it was inconvenient for us to dine there or something. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. COLORADO SPRINGS It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. 714 out of 2735 reviews" ", Rating 6 - Okay. Very condescending when protocol had changed since last time we stayed. "One call per month and I was pretty happy. I was not told that the rooms all along the hallway we being renovated. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America - Great location - show map Very Good 1,659 reviews great breakfast and restaurant and the pool is our favorite the decorations are amazing Sherry United States of America Staff 8.9 +45 photos The room was not very clean. Sincerely, John Wilkins/Owner. The Academy Hotel Colorado Springs 8110 N Academy Blvd, Colorado Springs, CO 8.8 Excellent 2917 reviews Verified reviews 10 - Excellent 1,725 8 - Good 764 6 - Okay 252 4 - Poor 97 2 - Terrible 79 8.7/10 Cleanliness 9.0/10 Staff & service 8.6/10 Amenities 8.4/10 Property conditions & facilities 8.5/10 Eco-friendliness 4/10 Poor Mike Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. That's how we know our reviews come from real guests who have stayed at the property. Surprisingly good place with an interesting main lobby / restaurant area. NEVER again! I really didn't know about bed bugs at the time. They give you a welcome goodie bag. Courtyard By Marriott Denver Cherry Creek, Holiday Inn Express Hotel & Suites Denver-Intl Airport (Tower Rd), The Inverness Hotel And Conference Center, Residence Inn By Marriott Denver Highlands Ranch, La Quinta Inn And Suites Denver Louisville Boulder, Courtyard By Marriott Denver Southwest Lakewood, Hyatt Regency Denver At Colorado Convention Center, La Quinta Inn And Suites Westminster Promenade, Hampton Inn And Suites Denver Cherry Creek, La Quinta Inn And Suites Denver Southwest Lakewood, Holiday Inn Express Hotel & Suites Alamosa, Crossland Economy Studios Colorado Springs. The front desk staff were excellent as well as the Hotel itself. Select dates to see this property's availability and prices, Food: PIKES PEAK RESORT WHERE LUXURY AND WILDERNESS MEET When it comes to amenities, there is virtually nothing this cabin doesn't have. Nice spacius and clean The room was large, 900 TV channels and reception area inviting. The place was very cute and cozy. 2015 The Academy Hotel, Inc. All rights reserved. Place all your clothing from your luggage immediately in the dryer for at least 15 minutes at the highest setting upon returning home from travel. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. This was for the price a grand slam! Steakhouse, 4300 Cherry Creek Drive South Denver, CO 80246, Colorado Health Information Data Set (CoHID), Office of Public Health Practice, Planning, and Local Partnerships (OPHP), Air Quality - Monitoring, Modeling and Data. Bed Bug Planet SM Reports Embassy Suites Hotel Colorado Springs (719) 599-9100 7290 Commerce Center Dr Colorado Springs CO 80919. . So pets or no pets? Yeah right! When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Liked: Cleanliness, staff & service, amenities, property conditions & facilities. A chef was available to make made to order eggs/omelets! The breakfast was great! Also the heater in my room didnt work I had to use a portable heater to heat the room. Pool area was poorly lit but was heated. Booking.com. close to everything i needed to go to. Breakfast was above expectations, and the restaurant was on point., Beautiful little hotel We all have bed bug bites all over us and they are very uncomfortable! 8110 N Academy Blvd, Colorado Springs CO 80920 Super 8 U S A F A North 1.13 Miles Away 8135 N Academy Blvd, Colorado Springs CO 80918 Days Inn 1.15 Miles Away Couples in particular like the location they rated it 9.0 for a two-person trip. "They don't care what your wallet looks like, or what your car you drive. Room was a nice surprise- nice size, comfortable beds and chair. (Click on the Red Icon to view detailed bed bug reports.) Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Booked this on a major travel site for an incredibly low price. Booking not found double-check your booking number and PIN then try again. Sincerely, John Wilkins/Owner. Take US Highway 24 to Interstate 25 North, Exit 150 North Academy Boulevard, stay in the far right lane, the Best Western the Academy Hotel is the first drive on the right. Made to order omelettes! The bathroom had poop on the toilet when we checked in. academy hotel colorado springs bed bugsbig sky gift shop missoula airport. hekkles 4 5 Bed Bug Review of The Academy Hotel Colorado Springs Reviewed March 17, 2017 via mobile As a military family most every business in the area is vet accommodating to military not here. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. Overall, still comfortable and friendly service. The Academy Hotel Colorado Springs has been welcoming Booking.com guests since Dec 5, 2012, Top Location: Highly rated by recent guests (8.9). We will definitely stay here again if we are in the area! In an email El Paso County Officials say "While bedbugs/lice are a nuisance, the do not transmit infectious diseases; therefore, they don't investigate or track potential bedbug/lice issues.". We stayed at this hotel last summer, June 2010, and left with some bites on us all. Disliked: Amenities, property conditions & facilities, The property is convenient to the highway and restaurants, Liked: Cleanliness, staff & service, property conditions & facilities. Hotel Colorado, Glenwood SpringsPeak To Peak Lodge, Estes ParkCourtyard By Marriott Denver Cherry Creek, DenverSuper 8 Motel, Grand JunctionRamada Inn Denver, DenverBest Western Gateway Inn & Suites, AuroraMillennium Harvest House Boulder, BoulderAntlers Hilton, Colorado SpringsHyatt Place Denver Airport, AuroraAntlers Hilton Colorado Springs, Called back immediately to report and the GM called back fe. Typically, they come out at night to feed but during the day, they are most likely found within a 5-foot radius of the bed. I really didn't know about bed bugs at the time. Overall the hotel was very nice as was the experience. I liked the layout for the bathroom area., Hotel was clean and had a pleasant clean smell. We had to stay for most of the afternoon because of a zoom meeting my husband had, and we were allowed a late checkout from our room, then stayed at the pool and sitting area for a few hours. You can only leave a review within 28 days after check-out. Review of The Academy Hotel Colorado Springs Reviewed March 24, 2011 We stayed at this hotel last summer, June 2010, and left with some bites on us all. 3. A 24-hour reception greets guests of The Academy Hotel. You can sort and/or filter them by time of year, review score, and more. The facility was a great experience for the modest price., They have a wonderful breakfast bar. Room 238 had bedbugs. This was for the price a grand slam! This hotel was highly-rated for its very comfy beds. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. It is served in the restaurant. I liked the hotel, the proximity to work, the people were great to me even if they weren't to each other. The Garden of the Gods is 7.5 mi away. We checked into the hotel and the person at the counter was very friendly and personable. Unfortunately, he was the only one during our stay there that was friendly. didnt really like the bed because it was just ok. Disliked: Cleanliness, staff & service, amenities, property conditions & facilities. I never swim with my kids because I hate cold water and was able to swim with them for hours. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Check under the box spring. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Hard to sleep with noise up and down the hallways at all hours but decent enough for a simple overnight. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. Made beds, replaced towels and amenities. Prices for cribs and extra beds aren't included in the total price. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. Great location, great amenities. * Check-In: 4pm | Check-Out: 11am
We went back to the area for spring break and decided to stay there again because of the location and price. You'll also get a complimentary hot breakfast in the morning that includes made to order omelets and a waffle bar. Review tags are currently only available for English language reviews. I'm seeing where it says both? I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. So what can you do to guard against bringing these bugs home with you the next time you travel? She e-mailed me a copy of what lookedRead Full Report at bedbugregistry.com, On Mar 24 2011 millergirl73 wrote, We stayed at this hotel last summer, June 2010, and left with some bites on us all. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Finding refuge in bed seams and the crevasses in furniture, these parasites that are no bigger than an apple seed hitch hike from place to place, then lie in wait until they can crawl out to bite people. There's nothing I didn't like. Check your booking confirmation email to find your booking number and PIN. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. "That tells me right there in plain black and white that it's getting worse.". Rooms were clean and comfortable Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. Photos & Overview Room Rates Amenities Map & Location Guest Reviews EXCELLENT 4.4 3,872 reviews Free parking Complimentary Breakfast from $228 per night See Rooms & Rates Rooms Check Current Room Rates 1602 out of 2735 reviews" ", Rating 8 - Good. Lunch, "Roaches are a thing for some people, rodents are a thing for some people, bed bugs are a thing for everyone. SUPER easy on and off the highway, and location makes it a 20-30 minutes closer to Denver airport than downtown hotels. Disgusting! I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. I called the manager and she assured me there was NO way they could be bed bug bites and she would have her pest control people look at it. Back in the 80s, bedbugs were almost eliminated in the U.S., but exterminators say the chemical that was used to kill them was also harmful to people, so it was later banned by the feds. * 24 Hr Cancellation Policy, The Academy Hotel | 8110 N. Academy Blvd. The Academy Hotel | 8110 N. Academy Blvd. It is a very nice and reasonably priced Hotel. <[emailprotected]edbugregistry.com>. Staff was very nice and helpful, beautiful rooms and location! Great location - show map, great breakfast and restaurant and the pool is our favorite the decorations are amazing. A business center with fax and photocopying services is available. See More Rooms & Suites 01 / 09 Weird. Breakfast included made to order omelets, waffles with cherry sauce and whipped cream. Friendly staff, Liked: Staff & service, amenities, property conditions & facilities. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. This is not a rash, these are bites! Prices are the average nightly price provided by our partners and may not include all taxes and fees. Frequent visitors over many years and always pleased. Management doesn't seem to care much. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs. Indoor swimming pool. Amazingly clean. Was not really expecting housekeeping but they did come during our 3 day stay. Booked this on a major travel site for an incredibly low price. We all have bed bug bites all over us and they are very uncomfortable! (Click on the Red Icon to view detailed bed bug reports. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. They want to eat that's all they know.". Was not really expecting housekeeping but they did come during our 3 day stay. The act requires a tenant to promptly notify the tenant's landlord via written or electronic notice when the tenant knows or reasonably suspects that the tenant's dwelling unit contains bed bugs. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. Excellent breakfast. Breakfast, This is the version of our website addressed to speakers of English in Canada. I never swim with my kids because I hate cold water and was able to swim with them for hours. We all have bed bug bites all over us and they are very uncomfortable! A great pool in the lobby which is nice for kids. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Beautiful property! I really didn't know about bed bugs at the time. Breakfast was okay, but servers were nice. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. If the staff was better, the hotel would be an excellent place to stay. Seafood, Breakfast is unreal. Colorado Springs is ranked number 42 on the company's list for bed bugs, it announced Thursday. Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am. All content should be genuine and unique to the guest. We enjoyed the warm indoor pool and the breakfast options. Buffett had a little bit of everything. According to HomeGuide, the average cost of removing bedbugs from a home is between $1,000 and $2,200. The Hotel has a regular pest control program in place. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. They'll have to be paid for separately during your stay. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. Respect the privacy of others. Please see our partners for more details. Owner quickly gave full 11day-scheduled refund without checking the room for himself. Kids will love the heated pool. There are live plants and seating areas around a fireplace and an indoor pool that does not smell like chlorine. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Lock in the lowest price from these sites. All of which have experienced no problems. We will be back. It is my hope that you see fit to give us a second chance to win your valuable business back. Rooms were clean & staff at desk was very polite & professional. Site content 2006-2019 Maciej Ceglowski When I checked in I paid in advance for a one week stay at a special winter rate. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. Tasted delicious and the staff was friendly, hard working and good at their jobs. This 4-star The Academy Hotel Colorado Springs is set at 2.5 km distance from Edmondson Trail Head and 10 minutes' drive from Rocky Mountain Motorcycle Museum. Oh, & rooms were almost sound proof! I did not like how dark the place was, and how murky the pool was. Liked: Cleanliness, amenities, property conditions & facilities. The pool was nice and warm The rest of the staff was very, very rude and it did not feel welcoming. The bathroom had poop on the toilet when we checked in. Basically got one night free with purchase of one night compared to other Hotels in same area. Great value! NEVER again! 96 out of 2735 reviews" ", Rating 2 - Terrible. Overall the hotel was very nice as was the experience. Server was very nice as well. Colorado Housing Connects can help you navigate housing information and resources. 8110 N Academy Blvd, Colorado Springs, CO 80920 | 719-598-5770 Check prices, availability or book The Academy Hotel Embassy Suites by Hilton The Academy Hotel Colorado Springs Start your day at any one of the hotel's comfortable rooms designed for relaxation. We have more than 70 million property reviews, all from real, verified guests. We verify reviews to ensure the traveler booked with Expedia Group. Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! Dinner, Exterminators with the National Pest Management Association say the top three places they find bedbugs are in single-family homes, apartments, and hotels. Rooms are cozy and comfortable, with bright art work on the walls and sitting areas. The breakfast was excellent and free but the staff during breakfast was totally rude. There was a line for waffles in the morning only to find out one of the waffle makers had died. Colorado Springs Bed bug Reports Best Western The Academy Hotel Bed Bug Reports Recommended tips after hotel check-in: 1. Now what I didnt like about the hotel was the toilet in the restroom in my room was leaking water. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. A cable satellite TV is offered in each air-conditioned room at The Academy Hotel Colorado Springs. When I checked in I paid in advance for a one week stay at a special winter rate. Though the lobby is lovely don't let it fool you! I would recommend it if you can handle the unfriendliness of the staff. I have never received such terrible treatment in my life!! Stayed at this location for 4 nights (1/13/20 - 1/17/20) and ended up with multiple bedbug bites all over my shoulder, legs and extremities. The Academy Hotel Colorado Springs 8110 North Academy Blvd., Colorado Springs, CO 80920 United States (USA) near Exit 150b a on I-25 (~0.3mi) View Map Reservations: 1-800-760-7718 Group Sales: 1-800-906-2871 3.5 Star Property Previous Next Check availability Very Good 4.0 /5 Based on 2959 guest reviews Show Guest Reviews Location off highway was amazingly easy. Location A 10-minute drive takes you to Pro Rodeo Hall Of Fame Museum. The breakfast was awesome. Taxes and fees that are shown are estimates only. The post has more than 60,000 views. It makes a great first impression, with its lobby atrium that features waterfalls, fireplaces, and stone-hewn walls. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Sincerely, John Wilkins/Owner. Such a treat! Rating 10 - Excellent. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. Our bed was horrible. The sink and tub did not drain/drained exceptionally slow when you turned the water on so you were standing in dirty water, or spitting your toothpaste out in a bowl full of water. This meant there was furniture being moved men shouting up and down the hall and dogs barking. I'll leave them out in the hallway and I will tear that room apart for about 15 minutes looking everywhere," Freeland said. "If you take the time 10 or 15 minutes to take a peek at a room you can save yourself thousands of dollars period," Freeland said. Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. I really didn't know about bed bugs at the time. Guests are required to show a photo ID and credit card upon check-in. Colorado Springs, Colorado 80920. I stayed there one more week and asked if they could assign aRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. Restaurant is good. They also have very strict protocol on handling complaints such as this. Wonderful. The view of Pike's Peak from our room was amazing. Disgusting! In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. We stayed for 2 nights and all of the hotel reps were extremely helpful, very nice, and accommodated all of our needs. Now it's one, two, three calls a day that we're receiving for bedbugs," said Kyle Freeland, a bedbug exterminator for Just Bed Bugs Pest Control. Error: This is not a rash, these are bites! * Complimentary Breakfast:
Weather your traveling for business or pleasure, we'll do everything possible to ensure your stay is memorable. Sign up and we'll send the best deals to you. The facility was a great experience for the modest price. I love the quiet calm vibe. Highly recommend. For the money, this hotel was beyond worth it. I always enjoy staying here! The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets.
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