If you have been to an Excellence resort before these restaurants will be familiar to you. It can be hit or miss. We estimate they took away about 25% of the pool chairs and restaurant seats. So if you like to be close to the hustle and bustle this is the option for you. Thousands of family travelers come here for their sun-soaked holiday each year. Excellence Riviera Cancun Riviera Maya, Cancun 77580, Mexico. Excellence Riviera Cancun, Puerto Morelos: See 24,095 traveller reviews, 26,432 photos, and cheap rates for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Check-in time is from 3 pm onwards, while check-out is at 12 pm. the food was lacking flavor and again overcooked. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. Excellence Riviera Cancun 24,088 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! The rooms have a more traditional design than some of the Excellences newer offerings and as a whole, it lacks as much of a luxury feel when compared to the Finest Playa Mujeres or the Beloved. Cancun. Overall the room was nice if not a little bit dated. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. The entire staff at the resort wore masks the entire time. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. Somehow we skipped the 2-3 hour wait, and that saved our last night on vacation. We are very delighted to read that you enjoyed every moment throughout your stay with us and we were able to surpass your expectations in all areas. Pools: The pools are gorgeous and relaxing, but get our first complaint. Repeat already booked! The driver was friendly and We never leave reviews, because all the other great reviews are true about this place. The location of this restaurant is really lovely. The typical go-tos for bar food such as Nachos, Burgers, and Tacos are available. The entire staff at the resort wore masks the entire time. For more on things to do and see in Puerto Morelos, check out this great article by SheSaveSheTravel.com. Other than having disposable mask included in the room, nothing has changed. Wi-Fi is free throughout. This expert agency provides consulting, auditing, and training in the most exacting health standards throughout all hotel departments. Nonetheless, there are tons of pools and space to get sun and swim! Claim your listing for free to respond to reviews, update your profile and much more. Included in your package are unlimited food and snacks, the majority of drinks (excluding some bottles of wine in the restaurants). Please note, they provided us a tablet our first night at dinner when we were surprised by the change.Bars/Drinks: As always, all inclusive includes everything. Thank you for letting us know how memorable and special was your stay, due to our hotel facilities, the food & drinks quality encountered, amusing entertainment, and the outstanding service provided by our colleagues. Please see our partners for more details. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Expect to wait between 1-1.5 hrs during rush times but presentation and quality made the wait well worth it. However, guests are not required to wear a mask anywhere, but there is space available everywhere. We were surprised by the seaweed situation because this was out of the typical season where seaweed is a problem, over the summer. All of the rooms are more than large enough for two people, there is a large TV with all the US channels and the Wi-fi in our room when we stayed was very strong. The staff speaks multiple languages, including English and Spanish. There are daily specials that are offered on Spa treatments every day, so its worth checking these out as it makes the Spa a lot more affordable. Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. Dreams resorts All your questions answered! We had the test after lunch and had results before dinner delivered in an email. We regret that we were not able to meet your expectations in terms of food and drinks since is one of our main goals for our guests satisfaction. They nailed the traditional dishes of Patatas bravas, Octopus and meatballs. Usually there are more floats out of the water than in the water. There were no empty drinks left sitting by the pool for too long. Yes, Excellence Riviera Cancun offers airport transportation for guests. Cancun is a safe town to visit - locals are friendly and crime . The resort has everything you could imagine for a relaxing getaway. Also, the liquor choices are really bad. Im currently at ERC (July again) and the vibe is completely different. The service, the food, and the atmosphere around the resort were top quality. The GoodThe staff at ERC are nothing short of amazing. Because the staff are so inviting, the crowd that comes here were just as friendly. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended. Please be aware there is an extra cost for this service. The local town of Puerto Morelos is right next to the resort and definitely worth a visit. The service was that of a 5-star resort and the staff were genuinely just friendly, which was great to see and made you feel so much more at ease. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. These cookies will be stored in your browser only with your consent. Every day, fresh fruit in our room, small snacks at night. We did not do the Preferred Club this time, but have. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Due to the spread-out nature of the beach, this was our go-to spot for relaxing throughout the day. Many people bring their own insulated drinks with built in straws. Entertainment team was excelente! So, you were never too far away from a member of staff that could help you out. Excellence Riviera Cancun - Adults Only All Inclusive 9.4/10 Exceptional See all 1,000 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All inclusive Carr. The swim up suites are perfect. We actually never ran out of anything. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. For this trip, we got a spa view swim out. There are a range of precautions that the Excellence chain of resorts has put in place and if you would like to review these they can be found here. Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos: $605 Room Prices & Reviews | Travelocity Groups & meetings Mobile See all hotels Puerto Morelos 1 Room Book online or call 1-855-214-3079 Travelocity.com Hotels Mexico Quintana Roo Puerto Morelos Hotels We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. When we stayed there in the rooms there were 4 bottles of spirits. Things such as tribute acts, traditional Mexican performances, silent discos, and Karaoke are put on. Plus, makeup and hairstyling for the bride. The sand was piercingly white and the ocean had turquoise colors to it. The poolside food options are pizza and cheeseburgers. You are surrounded by breath taking views, lush gardens, amazing architecture. Ensuring proper protocols are in place. Beyond that, the airport is operating like normal. Too many photo ops to mention!The meh.Food. The Mole was ok, but honestly, we felt like this was something that we could do a better job at in our kitchen and we are in no way chefs. Fill it out before going to security and then walk by all the people fighting for the limited counter space at security. Order extra if you have an appetite.Speaking of which, wait times for the restaurants can be upwards of an hour. The staff here at the Excellence Riviera Cancun put great effort into keeping the guests entertained with some genuinely interesting activities. Share. Its a very smooth process. A comment about the blue pool floats, please don't hoard them. Gonzalo and Julio were awesome! Arrl nem is beszlve, hogy az ti cl jnius . There is also a large room service menu that is available 24/7, so if you ever get peckish you order in some grub. Package deal Contact accommodation for availability. Federal 307 Chet-Pto. There is so much to do at this resort. Stayed here for 5 days and I have to say, everything has lived up to it's name, Excellence. The food also sets this place apart. SUITES BREAKDOWN QTY Junior Suite Spa or Pool View 194 Junior Swim-Up Suite Spa or Pool View 74 Junior Suite Ocean View 10 The 450-room Excellence Playa Mujeres adults-only all-inclusive resort is a luxury property set in the heart of a private resort community to the north of Cancun. All the restaurants are very average. A. Half the time our turn down service didn't show, we set up our own beach chairs, service came around every 20-30 minutes, (same as everyone else), nothing was done for our anniversary other than a sash placed over the door all week. The level of service and attention to detail was unparalleled. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. This is how each of our Cancun and Riviera Maya resorts did in 2022. It has been a pleasure hosting you as our guest and hearing from you that you will definitely be back soon. The volume of activities on offer really takes this resort into the upper echelons of all-inclusive resorts in regards to keeping you entertained. But opting out of some of these cookies may have an effect on your browsing experience. Whats included in the all-inclusive package. However, if you are expecting a delicious meal served by a friendly staff, then you will enjoy every restaurant.. Our favorites are Basmati, The Grill, and Chez Isabelle. The location is more secluded, but it is well located if you want to do excursions like the Chichen Itza. This is one of the Excellence chain of resorts, older locations and it was a little noticeable throughout the resort. Whatever choices you might want, you will have it when you are here. We really liked the Italian offering here. New Health & Safety Protocols; The Excellence Collection. The list of choices means there is something for everyone If you are expecting the equivalent of a five star meal at a limitless all inclusive in the Caribbean, you will be disappointed. The standard and variety of food on offer was really top quality. We didnt really see anyone swimming in the ocean when we visited as it really was too choppy for a dip. Like most all-inclusive, there is a wide selection of evening shows and entertainment on offer. by Adrian updated October 11, 2022, 7:10 pm. The 5-star Maroma, A Belmond Hotel, Riviera Maya is a space of enchanting, natural refinement where ancient mysteries meet modern revelations and joyful exhilaration balances with the deepest peace. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. We were a little nervous going due to the Covid situation but once we got there we felt safe and were able to relax. Its a must-try if you like Asian food and was our favorite restaurant on the resort. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. We visited UNICO 2 years ago, very similar all inclusive pricing, with outstanding food and good alcohol selections. We look forward to welcoming you back in a heartbeat. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. You name it and they have it. Whilst it is not the first inhabited place in the Americas, it is the first official country and Santo Domingo became the first official capital with the first . a Hard Rock Hotel Riviera Maya s az UNICO 2087 otthont ad Cancun s Riviera Maya krnyke a WTTC globlis biztonsgi blyegnek elnyersvel bizonytotta, hogy biztonsgos hely a ltogatk szmra. We were very keen to do this, but could never get a spot on the tour. Cancun. All of the staff wore masks the entire time in 90 degree heat to make sure the guests felt safe, which is no easy thing to do. The staff here were very good and the service was seamless, but the food definitely was a letdown. 24,051 reviews. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. When we arrived and those big wooden front doors opened to let us in, we knew we were home again! Review collected in partnership with this hotel. Thank you to all the employees of the resort from bartenders, waiters, chefs, entertainment people, cleaners, pool guys, concierge and everyone else who makes The. Firstly, if you like swimming in the ocean, this isnt the most ideal place to swim. and an insulated thermos to keep drinks cold. Also, the water was way too warm for almost all the pools. The Hibachi (Spice) - WOW! However, the food is below average. The Excellence Riviera Cancun is ready to provide an unforgettable experience for your wedding, anniversary or honeymoon in the most romantic setting. The Excellence club has a range of benefits that are included in your package. Its a thankless task and there is only going to be one winner in this battle, but all credit to the staff for doing everything they can to make the beach look pristine. Designed to celebrate the beauty of the Riviera Maya, all of our suites feature indoor and outdoor living spaces that . Because the ocean was not appealing, the pool areas were packed. It was a bit stinky at times though. The staff at the Excellence Riviera Cancun do everything they can to keep you entertained throughout your stay. Please, receive our warmest regards from The Excellence Collection. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580 View in a map Explore the area It is just a slight reduction that you wouldn't notice if you haven't been there before. It has been a pleasure having you with us and we look forward to seeing you back soon. See more questions & answers about this hotel from the Tripadvisor community. Overall, we plan to return next winter and think weve found a perfect spot!! Always one of our favorite restaurants when we visit Excellence resorts. Tripadvisor performs checks on reviews. The front desk already had our test scheduled based on our departure time when we checked in. All the activities were well done, but out of the pack Gonzalo and Julio were on top. Carreta Federal 307, 77580, Puerto Juarez, Quintana Roo, Mexico. The Riviera Cancun resort is definitely on the more premium side for resorts in Cancun, but when you consider the quality of service, food, and the overall feeling of luxury that you get when you stay at this resort, it is well worth the premium. The breakfast buffet, it was ok. What was an undiscovered treasure was room service - truly excellent. Alejandro at the bar with the pizza oven is great too. We estimate they took away about 25% of the pool chairs and restaurant seats. The breakfast and lunch options were nice and the perfect spot for a mid-tanning meal. The staff knew exactly what we needed and got the job done. Top room amenities include a minibar, air conditioning, and a flat screen TV. Yes, Wi-Fi is included and is available throughout the resort. It served up all of the traditional Italian dishes you would expect to see on the streets of Rome. 15 minutes from the airport. When you actually compare it to its sister hotels in Playa Mujeres you can actually look at this Excellence resort as being competitively priced. The Excellence Riviera Cancun was around 10-15% cheaper compared to the Excellence Playa Mujeres resort, so if you are looking for a good value option with top quality service and food the Riviera Cancun resort is a strong choice. This is the version of our website addressed to speakers of English in the United States. Excellence Riviera Cancun is an adults only resort (18 years and over). Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. Be Ready to be Blown Away! The service at the Excellence Riviera Cancun was particularly good, any issues or requests were dealt with almost immediately and you would receive a follow up phone call to confirm your request had been dealt with. We promise to congratulate the staff, especially those you named on your behalf for their contribution to your wonderful experience whilst in our property. The resort is beautiful. Which room amenities are available at Excellence Riviera Cancun? The night before our departure our flights got rearranged due to weather. If youre into premium spirits and liquors and plan on drinking a lot of these then the Excellence club might be worth it. Review of Excellence Riviera Cancun Reviewed March 18, 2011 First, the good. Cancun Tourism Cancun Hotels Cancun Bed and Breakfast Cancun Vacation Rentals Cancun Vacation Packages Flights to Cancun Cancun Restaurants A szllshelyen (Excellence Riviera Cancun All Inclusive - Adults Only) . What are some of the property amenities at Excellence Riviera Cancun? Lock in the lowest price from these sites. Excellent 23,964 reviews #2 of 47 hotels in Puerto Morelos Location Cleanliness Service Value This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. On average the Riviera Cancun location comes in around 10-15% cheaper than the adults-only resorts in Playa Mujeres. There are six main pools in the resort and a number of jacuzzis dotted throughout as well. Masks are required on flights and airport. COVID Safety: We are vaccinated, so felt safe traveling. It has been a pleasure hosting you and we look forward to seeing you back soon. My wife and I will be staying at the Excellence Riviera Cancun for 5 nights, and I'd like to play golf for a couple of those days. In addition, the food area is an important aspect we consider and thats why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway, we did not seem to blow you away with delicious food in every meal at some restaurants. You can also put your name in to return later and get a drink or enjoy the live entertainment. Come together, come alone, regardless you will have an amazing time. At the time we got an all-inclusive package including flights and transfers for around $3,000 USD. The bartenders can make change, but this is something we wished wed done to avoid needing to ask for this each day. If you want to grab yourself a deal there are daily offers that are available. Please, receive our warmest regards from The Excellence Collection. This was slightly disappointing for us and seems to be a common trend throughout the Excellence chain of resorts that they miss on the local offerings. They do advise that you ring before your trip to check availability. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. The pools are kept very clean, we noticed the staff doing tests on the water every night. Its worth it to avoid stairs and ease of pool access during the day. It is mandatory to procure user consent prior to running these cookies on your website. Masks are required on flights and airport. The service is great, and the grounds are beautiful. By noon, it's no longer refreshing. Federal 307 Chet-Pto. The seaweed was bad for February, but they raked it and scoop it up almost daily to keep the beach clean. If you stay in an Excellence Club room the bottles in your room are upgraded to premium spirits. We felt extremely safe in today's COVID climate.Beauty. The Dominican Republic shares the island known as the Hispaniola with Haiti. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your honeymoon destination and for taking the time to share this review with the TripAdvisor community. Located a short 20-minute drive from the airport, it really is the perfect location for a secluded feeling holiday that is actually quite close to amenities. This Greg Norman-designed course was the first course in Latin America to stage a PGA tour event and has a recurring event every October, so you know the course is legitimately good. The staff was absolutely incredible. Wish I knew these three things before we went.Have fun! We were able to get a few drinks and a beachside lunch while preparing to leave, our luggage held safely with the luggage team (another unheard of level of service if youre seeing a trend here)! We stayed in a junior swim up suite and had plenty of space, including a gorgeous room and deck.
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