Fax: (312) 886-0513, Phone: (303) 864-2000 This defect was disclosed in the report filed by Relator with the Department of Homeland Security Inspector General ("DHS IG . In October 2022, officials demonstrated new features in the dashboard and discussed plans for additional features. coordinates with the Department of Justice and other law enforcement authorities to leverage resources and fraud-fighting efforts; provides protective services to the HHS Secretary and participates in public safety and security management activities; and. COVID-19 Weekly Update 3-1-2023 03/01/2023 . HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. Southernwestern Region An official website of the United States government. The Office of Innovation has cataloged organization policies and the corresponding responsible offices. Department of Homeland Security Office of Inspector General Strategic Plan 2022 2026, Semiannual Report to the Congress April 1, 2022 - September 30, 2022, Testimony of Inspector General, Dr. Joseph V. Cuffari Before the Permanent Subcommittee on Investigations, Committee on Senate Homeland Security and Governmental Affairs United States Senate Medical Mistreatment of Women in ICE Detention, OIG-23-18 - Violations of ICE Detention Standards at Richwood Correctional Center in Monroe, Louisiana. Fax: (303) 864-2004, Phone: (215) 717-2980 With the implementation of this dashboard, DHS OIG leaders are better positioned to understand project time frames and strategically target any efforts to shorten time frames, ensuring that DHS OIG's work contributes to timely oversight. (202) 566-2391. I am submitting this . To do so, GAO reviewed DHS OIG documents, interviewed officials, and analyzed DHS OIG data and published reports. Field Office Location. Home 230 South Dearborn Suite 3964 Fax: (817) 385-2080, Phone: (303) 335-4201 Media inquiries and department press contacts. DHS OIG agreed with this recommendation. Return to top. DHS OIG agreed with this recommendation. Office of Rehabilitation Services. In December 2021, DHS OIG's Office of Innovation showed us a newly developed online dashboard to allow DHS OIG to track project time frames. HHS Region 5 - Chicago directly serves state and local organizations in Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin. Immediate Office The Office of Investigations contact information for each of its Offices can be found below: 1301 Constitution Ave. NW WJC West, Room 3428 Washington, DC 20004 (202) 566-0819 (office) Headquarters Operations Directorate. provides assistance in criminal, civil, and administrative investigations conducted by OIG's Office of Investigations and the Department of Justice; oversees non-Federal audit activity, including conducting quality control reviews of audits of State and local governments, colleges and universities, and nonprofit organizations; and In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. U.S. Department of Commerce Office of Inspector General 1401 Constitution Avenue N.W. In November 2022, DHS OIG issued an updated performance management policy and an accompanying handbook, both of which the Inspector General emailed to all employees. Find direct contact information for DHS, its component agencies, and specific programs of interest. In September 2022, officials said they expect to complete work on a workforce plan by December 2022. The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. Ben Sanders, Assistant Regional Inspector General for Audit If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). James Hibbs, Assistant Regional Inspector General for Audit, Dallas Regional Office (Texas) See how the Department of Homeland Security and all of its component agencies are organized by exploring the Organizational Chart. HHS Region 8 - Denver directly serves state and local organizations in Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming. > HHS Regional Offices. Please indicate in this section if you have filed your complaint with any other office, to include other Inspector General offices, and your Congressperson. In October 2022, DHS OIG officials provided us with a demonstration of an internal dashboard tool that includes information connected to risk, such as budgetary information and past OIG work. works collaboratively with other components to develop appropriate enforcement actions and recommend fixes to aspects of HHS programs vulnerable to fraud. About Us . A .gov website belongs to an official government organization in the United States. Information on how to send mail to the Department of Homeland Security. In January 2022, DHS OIG provided official notification to DHS of their implementation of the new process, and this notification included a template for how DHS OIG will document disposition of technical comments. Please direct all Congressional inquiries to OLA. Operational and Support Components Department Leadership Biographies DHS OIG agreed with our recommendation. Department White Pages Engage with Us Report Incidents Report suspicious items or activities to local authorities immediately. (LockA locked padlock) Having a current performance management policy will better position DHS OIG to maintain a workforce that collectively possesses the core competencies needed to accomplish its mission. (Recommendation 4), The Inspector General should develop and implement a workforce plan that translates DHS OIG's strategic priorities into skill sets and competencies and identifies strategies for meeting those workforce needs. A .gov website belongs to an official government organization in the United States. The Office of Innovation is considering and incorporating other offices' comments, and will subsequently provide the policy for leadership review. Suite 2742 Atlanta, GA 30308 404.730.2780 1961 Stout Street Suite 12-400 Denver, CO 80294 303.312.7650 915 Second Avenue ICE Enforcement and Removal Operations is responsible for long-term Potomac Center Plaza Washington D.C. 20202. DHS OIG senior leaders acknowledge that various challenges have contributed to these weaknesses, and have taken steps to begin to address some of them, as follows: These and additional weaknesses GAO identified are of particular concern given that OIGs need to maintain high standards of professionalism and integrity in light of their mission, according to quality standards for federal OIGs. The DoD OIG is headquartered in Alexandria, Virginia, and has more than 50 field offices located in the United States, Germany, Southwest Asia, and South Korea. . Menu; Search; En Espaol; Email: foia@oig.hhs.gov Confirmation Number: (202) 619-2541 Press Contact Office of Inspector General Office of Communications U.S. Department of Health & Human Services Room 5541 Cohen Building 330 Independence Avenue, SW Washington, DC 20201 Phone: (202) 619-0088 Email: media@oig.hhs.gov Advisory Opinions An official website of the United States government. These actions address the intent of our recommendation. Official websites use .gov Fax: (703) 413-1833, Phone: (404) 588-3870 > Regional Offices. Field Office Location. We will continue to monitor DHS OIG's efforts to address this recommendation. The headquarters of VA OIG is located in Washington D.C. and serves as the central hub for all of the agency's operations. Sacramento, CA 95814 Share sensitive information only on official, secure websites. Atlanta, GA 30303 Fax: (703) 413-1833, Phone: (404) 331-5928 (Recommendation 21), DHS Office of Inspector General: Actions Needed to Address Long-Standing Management Weaknesses. Phone: (202) 616-4620 In addition to routine management, DHS OIG uses the data from the dashboard to assess OIG's performance against an annual performance measure for project timeliness. Secure .gov websites use HTTPS OIG Hotline: (844) 694-2347 Fax: (404) 463-5496 inspectorgeneralhotline@dhs.ga.gov Office of Inspector General page Visit: 2 Peachtree Street, N.W. These practices include (1) ensuring top leadership drives the transformation, (2) setting implementation goals and a timeline, (3) dedicating an implementation team to manage the transformation process, and (4) involving employees to obtain their ideas and gain their ownership for the transformation. (916) 930-2388 However, DHS OIG has faced a number of long-standing management and operational challenges that have affected its ability to carry out its oversight mission effectively. DHS OIG has provided us with demonstrations of this dashboard, including ways that the dashboard identifies projects with potential data entry errors. Receive the latest updates from the Secretary, Blogs, and News Releases. DHS OIG is currently seeking two Information Technology Specialists (GS-13) to serve in the Digital Forensics and Analysis Unit of the Office of Investigations. Available locations for. Fax: (202) 616-4532, Phone: (202) 616-0645 However, we noted in our report that the performance management sessions did not appear to be recurring trainings and, according to one DHS OIG senior leader, the organization had not determined how frequently those trainings would be delivered. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 Fax: Fax: (818) 863-1919, Phone: (954) 496-8178 Provide feedback and make complaints involving DHS employees, programs, components and other types of grievances. Gary Whitman, Acting Regional Inspector General for Audit Your suggestions will be considered as the Office of Inspector General considers new projects. We will continue to monitor actions to fully establish the offices created in April 2021 and DHS OIG's actions to evaluate the organizational structure in response to Recommendation 10. Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. DHS OIG agreed with this recommendation. HHS Region 3 - Philadelphia directly serves state and local organizations in Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, and West Virginia. Region covers Connecticut, Delaware, Maine. Midwestern Region > About Oklahoma City, Ok73105 300 North Los Angeles St. Room 7631 Los Angeles, CA 90012 United States (213) 830-7911. Actions Needed to Address Long-Standing Management Weaknesses. Address. (646) 428-3860 (Recommendation 7), The Inspector General should develop and implement an updated performance management policy. Therefore, OIG has not addressed this recommendation based on actions taken to date with respect to the organizational changes in April 2021. (Recommendation 18), The Inspector General should update its report review directive, including reviewer roles, responsibilities, and time frames, for draft and final reviews of Office of Audits and Office of Special Reviews and Evaluations work. In January 2022, DHS OIG officials said that through NAPA, they have conducted research to identify best practices and model succession plans in the OIG community and they had begun to draft a workforce plan. Publicly Released: Jun 03, 2021. (405) 522-5050, Background Investigations and Fingerprinting, Apply for Emergency Financial Assistance (TANF), Family Support Assistance for Children with Disabilities, Apply for Help with Utility Services (LIHEAP), Financial Help for Medicare and Medicines, Provide Protection for a Vulnerable Adult, Ombudsman (Advocacy for residents in Long Term Care facilities), Report Adult Abuse, Neglect and Exploitation. Request a DHS speaker for speaking engagements, conferences, and other events. Washington, D.C. 20201 The Wannamaker Building DHS OIG agreed with this recommendation. See Exhibit A (Report, Office of Inspector General). Frequent leadership turnover and associated shifts in leadership priorities have contributed to DHS OIG's long-standing management and operational weaknesses and impeded efforts to address them. We prefer you use our Hotline Allegation Form, which allows you to report allegations in detail and to include relevant documents and other evidence. The directive includes reviewer roles, responsibilities and time frames for draft and final products (reports and management alerts). Report West Virginia Recipient Welfare; Report Health Care Crimes; In October 2021, DHS OIG officials said that they plan to address our recommendation regarding a workforce plan (Recommendation 5) prior to developing a succession plan. Secure .gov websites use HTTPS DHS OIG plays a critical role in overseeing DHS, which encompasses multiple components and programs and has tens of billions of dollars in annual budgetary resources. Staff in the Office of Innovation work with leaders in the Office of Audits and the Office of Inspections and Evaluation to coordinate on how the information can be used for planning purposes. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. In response to our feedback, DHS OIG subsequently updated the checklist to reflect its current practice of conducting work in accordance with government auditing standards or CIGIE inspection and evaluation standards. Office of Inspector General 1500 Pennsylvania Avenue, N.W. In September 2022, DHS OIG officials said they expect to have a workforce plan finalized by December 2022. Report suspicious items or activities to local authorities immediately. Children and Youth Check-In Office. 245 Murray Lane SW HHS-OIG is the largest inspector general's office in the Federal Government, with more than 1,600 employees dedicated to government oversight, combating fraud, waste and abuse and to improving the efficiency of HHS programs. About DHS Contact Us DHS Mailing Address DHS Mailing Address Information on how to send mail to the Department of Homeland Security. Including these compliance statements in OIG reports will help ensure that the audience for DHS OIG's reports-including Congress, DHS, and the public-understand how the work was conducted. Fax. DHS OIG agreed with this recommendation. DHS OIG has prepared annual work plans for Fiscal Years 2022 and 2023. Field Office Location. Contact Office of Inspector General Report Fraud: Reports of fraud waste and abuse in all DHS programs. See All Field Offices. Our work on the management and operations of this office identified long-standing management weaknesses, including: Fax: (202) 616-2051, Phone: (202) 616-4760 Available documentation regarding the April 2021 organizational changes does not align organizational roles and responsibilities with the agency's strategic objectives and/or priorities. DHS OIG agreed with this recommendation. A .gov website belongs to an official government organization in the United States. Each Regional Director ensures the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. . View the map that shows the 10 regional office locations. A .gov website belongs to an official government organization in the United States. The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. Region covers Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Ohio, Nebraska, North Dakota, South Dakota, Tennessee, and Wisconsin. Notably, some actions to fully establish these offices remain in process more than a year later. (816) 268-0519 From here, the VA OIG oversees investigations, audits, and inspections, which are aimed at improving the overall quality of VA programs and services. Federal government websites often end in .gov or .mil. In November 2021, DHS OIG institutionalized this expectation by revising its project proposal form to include the proposed standards for the work, and the options on this form are limited to government auditing standards and CIGIE standards for inspections and evaluation. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. DHS OIG agreed with this recommendation. (Recommendation 20), As the Inspector General takes steps to implement recommendations in this reportand in doing so, transform the organization's management and operationsthe Inspector General should follow key organizational transformation practices. Fax: (915) 577-9012, Phone: (713) 718-4888 Toll Free Call Center: 1-877-696-6775, Content created by Office of Intergovernmental and External Affairs (IEA), U.S. Department of Health & Human Services, Office of Intergovernmental and External Affairs (IEA), has sub items, about The Partnership Center, Commonwealth of the Northern Mariana Islands. Yes No I am forwarding this complaint to DHS-OIG as a routine referral in my official capacity as a DHS internal affairs agency employee. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. HUD OIG, Office of Audit Room 1109 Regional Office 307 W. 7th Street Fort Worth, TX 76102 (817) 978-9309 . Secure .gov websites use HTTPS In September 2022, DHS OIG officials said they had developed a draft Risk Register focused on internal and external risks, including those we identified in our report. By conducting work under these established standards, DHS OIG can ensure that its work adheres to federal OIG standards of independence, due professional care, and quality assurance. We monitored reports issued from June 2021 through September 2022 and confirmed that all reports contained a compliance statement to identify the appropriate professional standards. The Secretarys Regional Directors ensure the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. Main Navigation. (Recommendation 1), The Inspector General should develop and implement a process to assess the nature, scope, and inherent risks of DHS programs as part of a risk-based planning system and to serve as the basis for its annual work plans and organizational performance management processes. In October 2021, DHS OIG officials said they were evaluating the necessary frequency of refresher training for all managers and noted that they plan to align routine training with their updated performance management policy, which was completed in November 2022. Additionally, in response to our Recommendation 15, DHS OIG officials said they are developing a policy that would establish the organization-wide quality control and assurance program. . Teri Lewis, Assistant Regional Inspector General for Audit Secure .gov websites use HTTPS For more information, see our USCIS Visitor . This guidance should describe how DHS OIG ensures that such work adheres to federal OIG standards of independence, due professional care, and quality assurance. Menu; Search; En Espaol; We will continue to monitor DHS OIG's efforts to address this recommendation. We will continue to monitor and will assess implementation, including DHS's perspective on the standardization of the process. U.S. Department of Health & Human Services Such processes should include (1) developing a strategic plan that documents goals, objectives, and performance measures; (2) developing annual performance plans that translate strategic priorities into outcome-related goals, objectives, and performance measures; and (3) collecting and using data to assess progress as well as identify areas for improvements or corrective actions. (Recommendation 16), The Inspector General should develop and implement a process for assessing actual time frames against planned and target time frames for Office of Audits and Office of Special Reviews and Evaluations work. Official websites use .gov Office of Inspector General. You can also contact one of our investigative regional or field offices during regular business hours. 1-401-421-7005. In August 2021, DHS OIG officials noted that the agency implemented organizational changes in April 2021 to ensure programs and offices were aligned to allow for efficiency and effectiveness in conducting the OIG's mission. Share on . > IEA Fax: (312) 886-7065, Phone: (817) 385-2071 > Agencies (Recommendation 17), The Inspector General should develop and implement a process to ensure that program offices consistently use DHS OIG's data system to track project milestones. HHS Region 10 - Seattle directly serves state and local organizations in Alaska, Idaho, Oregon, and Washington. Citizenship And Immigration Services Ombudsman, State Homeland Security and Emergency Services, This page was not helpful because the content. DHS OIG agreed with this recommendation. The headquarters also houses the main administrative and support staff . One such policy relates to the responsibilities and authorities of the Office of Integrity, established in April 2021. We separately recommended that DHS OIG develop and implement such a risk assessment process (Recommendation 2). Fax: (415) 355-2731, Phone: (520) 620-7390 In April 2021, the Inspector General announced several organizational changes to reorganize existing functions into two new offices-the Office of Integrity and the Office of Innovation. Both the Department of Homeland Security (DHS) Act and this Office of Inspector General (OIG) were established by Congress in 2002.