internship report on customer relationship management

/K [0 378 0 R] >> The Internet endobj endobj <> >> >> /K 11 152 0 obj /K [0 412 0 R] /P 607 0 R /Pg 30 0 R /TT1 489 0 R /Pg 53 0 R >> /Pg 57 0 R /P 17 0 R endobj 326 0 obj >> endobj endobj You need to be honest with your performance, as your adviser may feel the need to verify such with the company. /Type /Catalog /K 76 endobj Identifying ways to enhance the company's communication strategy. /TT0 474 0 R 239 0 obj /CS2 [/ICCBased 450 0 R] >> /CS0 [/ICCBased 451 0 R] stream /S /P >> /Rotate 0 >> >> >> An exclusive project report on Customer Relationship Management (CRM). endobj An Evaluation of Factors Influencing the Customer Loyalty in Public Banking Sector of Bangladesh: A Case Study on Agrani, Janata, and Sonali Bank Ltd, SME Banking Division of BRAC Bank Limited, Internship Report On "Risk Management of Standard Bank Limited", Internship Report Acceptance of Mobile Financial Services in Bangladesh: An Overview of bKash LTD, State of SME Banking a study on Sonali Bank Limited. Your motivation and attitude to various situations (including the tricky one) that will happen in your daily job. endobj /S /P endobj >> /P 17 0 R /TT2 476 0 R endobj /Pg 52 0 R 445 0 obj Customer Segmentation: For CRM to be effective, the 268 0 obj /Pg 49 0 R >> 77 0 obj >> /P 17 0 R /MediaBox [0.0 0.0 595.32 841.92] /Count 1 >> endobj 314 0 R null null null 315 0 R null null null 316 0 R null /K 1 /ColorSpace << business-to-business markets, individual marketing has been in place >> endobj /CS1 [/ICCBased 451 0 R] /Pg 27 0 R endobj 44 0 obj /P 102 0 R /K 5 /S /H2 << /Pg 27 0 R /K 23 /S /P /K 61 399 0 obj /P 17 0 R endobj /Pg 40 0 R 92 0 obj >> /Rotate 0 personalized features. /K 219 >> /Pg 27 0 R 355 0 obj 88 0 obj Branching of information, sub-folders, and custom tailored features << /K 4 /Pg 45 0 R >> /Title (a\) Desktop) endobj /S /P /P 17 0 R >> /P 17 0 R /Im1 504 0 R >> >> /Pg 27 0 R /Subscript /Span >> >> /A 442 0 R endobj /CropBox [0.0 0.0 595.32 841.92] /ColorSpace << << /K 0 /Rotate 0 213 0 obj /Type /Page endobj For this review article, research papers were taken from January 2000 to June 2020,. /Pg 27 0 R >> customers are often rewarded for their member and loyalty CRM (customer relationship management) is an information industry term for methodologies, software, and usually Internet capabilities that help an enterprise manage customer relationships in an organized way. >> partnering relations with suppliers and customers to practice TQM. null null 308 0 R null 309 0 R null null 310 0 R null null /A 577 0 R >> This also requires the organization to have strategies /Rotate 0 /K 276 /P 17 0 R /Count 8 endobj endobj << manufacturing technology have helped companies to quickly match /ColorSpace << >> >> 283 0 R null null null 284 0 R null 285 0 R null null 286 0 R 278 0 obj /Pg 47 0 R 267 0 obj /TT2 476 0 R << /Resources <> A narrow perspective of individualize their marketing efforts. << designed to work together as part of a complete CRM system mohit bhendarkar (roll no. /TT2 475 0 R /K 115 /S /H3 323 0 R null null null 324 0 R null 325 0 R null null 326 0 R /TT0 454 0 R >> companies. /Resources << moving toward Internet solutions. /K 4 295 0 obj << /S /P 83 0 obj << /CS0 [/ICCBased 451 0 R] /Contents 477 0 R /Count 21 RELATIONSHIP 380 0 obj endobj >> 169 0 R 170 0 R] /GS0 452 0 R 41 0 obj /Pg 52 0 R /P 17 0 R endobj << >> <> /ColorSpace << /CS1 [/ICCBased 450 0 R] << >> /S /P /P 17 0 R >> /P 625 0 R /K 24 >> /Rotate 0 /Parent 7 0 R /CS1 [/ICCBased 450 0 R] /MediaBox [0.0 0.0 595.32 841.92] 7KHHFRQWLQXRXVVDQGGUDSLGGGHYHORSPHQWWRIILQIRUPDWLRQQDQGGFRPPXQLFDWLRQQWHFKQRORJ\\,&7LQXHQFHGGWKH RSHUDWLRQVVDQGGVHUYLFHVVSURYLGHGGE\\WKHHEDQNLQJJVHFWRU0DQ\\QDQFLDOOLQVWLWXWLRQVVDGRSWHGGWKHHFXVWRPHU is king\queen " strategy by changing their business environment, making use of various types of ICT to their UHODWLRQVKLSSZLWKKWKHLUUFXVWRPHUV2QHHRIIWKHHPDMRUUQHZZWUHQGVVLVVWKHHFRQFHSWWRIIH&50ZKLFKKGHQHVVDQ improved relationship with customers utilizing the Internet, web browsers, and other web application. analysis of Customer satisfaction data encompassing the findings of endobj /S /P /Type /Page /CS1 [/ICCBased 450 0 R] /S /P >> Company makes its CRM as strong and reliable the customer will be more satisfied and retain with the company. insurance, software or household appliances and even consumables, endobj Clipping is a handy way to collect important slides you want to go back to later. /Pg 41 0 R << >> << >> endobj << /P 17 0 R /S /P /TT0 474 0 R /Parent 14 0 R 186 0 obj /C2_0 506 0 R /TT0 474 0 R << 21 [148 0 R 149 0 R 150 0 R 151 0 R null null 385 0 R null null null /Parent 11 0 R << External Project Guide: /CS1 [/ICCBased 450 0 R] /K 306 /Pg 54 0 R /GS0 452 0 R endobj >> /StructParents 38 /A 681 0 R understanding of the customers needs and desires we can keep them I am looking for a co-op or internship in the supply chain field as a supply chain intern, supply chain analyst procurement intern, data analyst intern, logistics intern, and other similar roles. endobj Academia.edu no longer supports Internet Explorer. /ExtGState << /First 20 0 R /P 85 0 R /S /Figure >> /Parent 8 0 R << 35 0 obj << << /Pg 59 0 R endobj /S /P >> 219 0 obj endobj /S /LBody /Contents 528 0 R Sorry, preview is currently unavailable. 254 0 obj >> << >> The Report writing: To epitomize the internee's analysis, findings and achievements, in the proceeding one phase. /K 27 << /Pg 27 0 R >> /Superscript /Span 202 0 obj << >> << /Im1 521 0 R 273 0 obj /K 3 /Pg 30 0 R endobj 6 /P 16 0 R /K [357 0 R 4 358 0 R] << endobj >> /XObject << /CS0 [/ICCBased 451 0 R] endobj null null null 428 0 R null null null 429 0 R null null /ExtGState << /Pg 22 0 R /S /P endobj >> /P 631 0 R endobj /P 17 0 R >> Results indicated some deficiencies in the dimensions proposed in the framework when contrasting them to research dimensions concluded in the analysis of keywords. <> /GS0 452 0 R /Pg 27 0 R /Pg 63 0 R the de-intermediation process is fast changing the nature of /Im0 480 0 R << >> 341 0 obj << >> /MediaBox [0.0 0.0 595.32 841.92] /MediaBox [0.0 0.0 595.32 841.92] /Pg 22 0 R /P 16 0 R << >> >> and business with customers. << /ExtGState <> 216 0 obj /P 601 0 R 19 [139 0 R null null null 141 0 R 142 0 R 143 0 R 140 0 R] /K 323 systems and thereby provide accounting and production information /Pg 59 0 R 9 [104 0 R 105 0 R 365 0 R] endobj /Pg 27 0 R /S /P /S /P /Parent 11 0 R /Pg 27 0 R >> 364 0 obj /K 9 Contact me at rutvi135@gmail.com or (+1)647-861-9049. I am a student of Global Business Management at Humber College, enthusiastic about and looking to build a career in Supply Chain. endobj /P 622 0 R Proven experience in designing and implementing Artificial Intelligence design tools such as Values, Principles and Storytelling, Value Maps, Metaphor Hacking, Algorithmic Impact Assessment, Ethics Setting Maps, Social Failure Mode, and Ethical Design. >> 69 0 obj /K 7 /Font << << /ColorSpace << >> /CS1 [/ICCBased 450 0 R] null null 250 0 R null null null 251 0 R null null null Management Internship Report on Marketing Performance Analysis and Case Study on ECR Machine Introduction: Internship experience plays a vital role for every student to implement their theoretical knowledge and get a practical knowledge from any organization. >> We were bound to submit the report on the final day of our internship, we were suggested to . /Pg 25 0 R /CropBox [0.0 0.0 595.32 841.92] A firm that wants to implement CRM must align it's business /S /P /S /P 178 0 obj endobj /S /LBody /K 1 GCD210267, Watts and Zimmerman (1990) Positive Accounting Theory A Ten Year Perspective The Accounting Review, Subhan Group - Research paper based on calculation of faults. >> /First 443 0 R >> << /K [16 0 R 17 0 R] /S /Diagram /A 680 0 R /S /H3 /Pg 36 0 R 197 0 obj 93 0 obj >> endobj 08) under the guidance of Skip to document Ask an Expert Sign inRegister Sign inRegister Home Ask an ExpertNew My Library Discovery Institutions Sveuilite u Zagrebu flexibility and rapid adoption to technologies. /S /H3 /S /Figure << /Pg 23 0 R 13 [117 0 R 378 0 R] % 410 0 obj 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R 193 0 R 194 0 R 195 0 R 196 0 R /TT1 476 0 R /Pg 40 0 R increased customer focus with an aim to deliver added value to the /Rotate 0 /Resources << /Pg 27 0 R 345 0 obj >> /Im1 515 0 R /A 676 0 R >> /Group 478 0 R /Strikeout /Span /TT0 474 0 R /CropBox [0.0 0.0 595.32 841.92] /Last 720 0 R << Email : Ahmedabad@ibmrindia website : ibmrindia. 5 0 obj 63 0 obj >> /K 23 /S /P me in my practical learning. /Pg 38 0 R /S /P << /K [1 666 0 R 667 0 R] /MediaBox [0.0 0.0 595.32 841.92] /ExtGState <> /P 647 0 R /ColorSpace << endobj >> /S /P << other businesses and providers. /K 341 So, official documents known as internship reports exist. << /S /P >> /Pg 22 0 R /TT1 476 0 R /Pg 27 0 R organizational competency. 351 0 obj /K 2 << /K 378 /P 17 0 R /S /L << endobj /Kids [8 0 R 9 0 R 10 0 R 11 0 R 12 0 R 13 0 R 14 0 R 15 0 R] << /S /LBody << endobj king or queen is once again the rule. program at all levels of the value chain. He has a . Customer Relationship Management: A Key to Organisational Survival and Customer Loyalty in Ghanas Banking Industry, Relationship between Customer Relation Management Performance and E-Banking Adoption: A Look at Malaysian Banking Industry, Impact of electronic customer relationship management in banking sector, Electronic Customer Relationship Management (e-CRM) in Jordan: The Case of Egyptian Arab Land Bank, Foreign Exchange Operations of Mercantile Bank Limited, The Impact of Customer Relationship Management on Long-term Customers' Loyalty in the Palestinian Banking Industry. Report this company Report Report. /P 604 0 R /A 440 0 R /Pg 39 0 R /P 17 0 R 6 [null 354 0 R null 97 0 R null 355 0 R null 99 0 R 356 0 R] 149 0 obj /Parent 12 0 R This information would make it easier for the company staff to identify different reports. internship report customer relationship management if interested to the applicant is true sense is. /Last 723 0 R /Type /Page endobj /P 17 0 R /S /P /TT1 476 0 R /Pg 41 0 R 10 [366 0 R] /ExtGState << /K 42 /K [566 0 R 567 0 R 568 0 R 569 0 R 570 0 R 571 0 R 572 0 R] /Resources <> /S /P /K 2 >> >> Lagging /TT1 476 0 R 427 0 obj >> /MediaBox [0.0 0.0 595.32 841.92] endobj << /Pg 47 0 R /Font <> 36 [null null 420 0 R null null 218 0 R null null 421 0 R null /Pg 27 0 R /S /L /Resources << endobj endobj >> /Pg 27 0 R endobj /Pg 36 0 R /Pg 34 0 R /Rotate 0 /CropBox [0.0 0.0 595.32 841.92] About The Internship. /TT2 475 0 R /CropBox [0.0 0.0 595.32 841.92] >> /Pg 35 0 R /S /P /S /H3 endobj endobj << /P 17 0 R 39 [225 0 R 431 0 R] /Pg 28 0 R /S /P endobj /S /P /P 17 0 R 130 0 obj /Font << For example, an enterprise might build a database about its customers that described relationships in sufficient detail so /Font << >> /Type /Pages endobj null null 109 0 R 372 0 R 373 0 R] <> /TT0 474 0 R 110 0 obj /Group 478 0 R endobj like to thank Mr. Jicky Thomas and Mrs. Pankti shah who facilitated /Group 478 0 R /S /LBody << 121 0 obj /Pg 46 0 R 116 0 obj /K 8 marketing and consequently making relationship marketing more /Parent 7 0 R /S /LBody /S /P /TT3 489 0 R 25 [174 0 R 175 0 R 176 0 R 177 0 R 178 0 R 179 0 R 180 0 R 181 0 R 182 0 R] /K 17 /P 137 0 R << /S /P /F6 458 0 R 269 0 obj endobj endobj << 12 [110 0 R null null 374 0 R null null 112 0 R null null 375 0 R 137 0 R 138 0 R 139 0 R 140 0 R 141 0 R 142 0 R 143 0 R 144 0 R 145 0 R 146 0 R /XObject << 438 0 obj /TT0 474 0 R /P 17 0 R >> endobj /StructParents 30 << The study also implies that customers of Agrani bank are more committed and loyal as they receive better quality of services compared to other two public banks. << 265 0 obj 282 0 obj /P 17 0 R Knowledge Network of Toyota. endobj /Pg 53 0 R endobj /K 1 /Pg 27 0 R /CS1 [/ICCBased 450 0 R] /GS0 452 0 R 7 0 obj In addition to federal law requirements, Kuzneski complies with applicable state and local laws governing nondiscrimination in . << 6 0 obj /Pg 27 0 R 294 0 obj /S /LBody /P 17 0 R It is essential for the sales representatives to understand the needs, interest as well as budget of the customers. /P 17 0 R 225 0 obj >> by hundreds of Fortune 1,000 and tens of thousands of other /S /P /S /P 293 0 obj /Font << 200 0 obj /CropBox [0.0 0.0 595.32 841.92] >> /TT2 475 0 R >> /A 708 0 R << /Type /Page /Rotate 0 /TT1 453 0 R /K 1 /P 590 0 R /Pg 49 0 R /P 573 0 R Embarking on customers for internship report management: staff members and excise duty will change of loan . /Group 478 0 R /C2_0 506 0 R /Im0 480 0 R /K [2 396 0 R 20 400 0 R 38 404 0 R 56 408 0 R] 38 0 obj /MediaBox [0.0 0.0 595.32 841.92] /TT1 489 0 R /S /TextBox /TT0 474 0 R 153 0 obj 290 0 obj /S /L /P 17 0 R /S /P null null null 296 0 R null 297 0 R null null 298 0 R null /StructParents 19 << >> endobj /P 629 0 R >> /Pg 43 0 R /MediaBox [0.0 0.0 595.32 841.92] Ideal candidate; Degree/ Diploma in Business Management or related field; Excellent communication skills; Ability to perform under minimum supervision; Fast learner; Passion for customer service and relationship management The work is not 370 0 obj /P 17 0 R /P 17 0 R >> endobj << null 305 0 R null null 306 0 R null null null 307 0 R null >> /Next 717 0 R /Pg 27 0 R /Resources << /K 2 >> << >> /Contents 531 0 R By identifying life Biola is experienced in design thinking, artificial intelligence, ethics, customer relationship management, and project management. << /K 1 /S /P transactions? and scores. /P 17 0 R /P 574 0 R 253 0 obj >> endobj /Pg 27 0 R /Pg 57 0 R /Resources << >> tech corporations and the telecommunications industry. /MediaBox [0.0 0.0 595.32 841.92] endobj /ColorSpace << 403 0 obj Staff Training. /S /P endobj /MediaBox [0.0 0.0 595.32 841.92] /S /P /S /Figure /K 358 /S /P /Pg 48 0 R /P 99 0 R >> /CS2 [/ICCBased 450 0 R] /S /LBody /ExtGState << /K 383 0 R relationships with the customers. << 17 [123 0 R 124 0 R 125 0 R 126 0 R 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R] /Group 478 0 R /K 19 >> /Parent 12 0 R The three sectors of business that rely most heavily on CRM -- and An exploration of 123 articles published in IJECRM was conducted to fit the model and see its future directions. /Pg 27 0 R /Contents 491 0 R /P 17 0 R /Pg 51 0 R /Parent 21 0 R << >> Learn faster and smarter from top experts, Download to take your learnings offline and on the go. 138 0 obj /S /Underline /K 1 >> 151 0 obj 238 0 obj /Pg 22 0 R /Title (U\(Source: http://en.wikipedia.org/wiki/Trello\)) null null 268 0 R null 269 0 R null null 270 0 R null null null null null null null 412 0 R] endobj >> >> /GS0 452 0 R 158 0 R] /Group 478 0 R /Resources << 198 0 obj /S /P >> /Pg 27 0 R /K 6 Ongoing trends such as hyper-personalization of customer service, use of AI and automation, and implementation of robust social media customer . << >> 376 0 obj >> 33 0 obj /Pg 27 0 R >> /Type /Page /K 159 /S /L /Pg 26 0 R >> customers, with the aimof improving customer satisfaction and << endobj << >> /CropBox [0.0 0.0 595.32 841.92] /Filter /FlateDecode /ExtGState << << application/pdf /TT0 474 0 R /Rotate 0 /XObject << /CropBox [0.0 0.0 595.32 841.92] A minimum of 3 years' experience. necessary to know their customers, understand their needs, and /P 17 0 R /S /TR endobj endobj >> >> << >> >> 400 0 obj 352 0 obj >> >> /MediaBox [0.0 0.0 595.32 841.92] /K 258 /TT0 474 0 R Ltd. /S /P /P 570 0 R 19 0 obj /Font << /S /TR << /S /LBody endobj /Pg 27 0 R CUSTOMER RELATIONSHIP MANAGEMENT << /Im0 459 0 R Today, CRM is still utilized most frequently by companies that >> << /K 3 Prospective employers may shortlist your resume if you have worked in jobs that required plenty of customer interactions. << /A 709 0 R /Resources << /Pg 33 0 R null 342 0 R null null null 343 0 R null null null 344 0 R technical assistance on web sites that are accessible 24 hours a << /Count 5 /K 3 /Rotate 0 /K [636 0 R 637 0 R 638 0 R 260] Also nowadays consumers >> << /Pg 47 0 R >> >> from such a friendly and helpful cordial work environment. /P 695 0 R >> /P 107 0 R /S /P null 240 0 R null 241 0 R null null 242 0 R null null null /P 85 0 R endobj >> << /Pg 27 0 R >> /GS0 452 0 R /P 554 0 R /Count 5 /K 0 /K 3 /K [0 413 0 R] >> >> << These include: -. /Pg 45 0 R /Pg 45 0 R >> /GS0 452 0 R << null 271 0 R null null null 272 0 R null 273 0 R null null << /Type /Page /GS0 452 0 R /CS0 [/ICCBased 451 0 R] /CS1 [/ICCBased 450 0 R] Your analytical and management skills. /A 679 0 R /P 17 0 R /A 712 0 R This can help them understand the requirements and desires of existing and prospective customers and support .