Unfortunately, if an order is placed on the website and you are not logged in, we are unable to add that purchase to your online account. They shipped it the next day and it arrived 2 days later. 5 - REP Fitness Cambered Swiss bar. Five or ten years ago, the answer may have been yes. Once this order makes it to a nearby distribution terminal, the Freight company will call you to set up a delivery appointment.- Please let us know ASAP if there is another phone number they can use to better contact you, if the one you place on file is not best. Someone will need to be at the delivery address to accept and sign for the shipment.- They will be unable to deliver this shipment if no one is home, so keep that in mind when setting up the appointmenttime/date.- It doesn't have to be you that's there--it can be a neighbor/friend/family member if you are not available--as long assomeone is at the delivery address at the time of delivery. This delivery can only be made Curbside.- They can take the pallet/s up your driveway, if requested (at the discretion of the driver), but due to liability reasons,they cannot take the pallet into your garage/home, or to another part of your property, and are not required to assist with assembly. The delivery will be made on a 60ft truck. Afterwards, I read multiple reviews with issues about shipping delays or poor customer service. Bought a Rep Fitness bench. We may earn a commission from links on this page. There aredozensof fitness equipment factories in China, so the quality from one factory to another will differ. Heres a testimonial I found where they helped a customer out. Access additional exclusive interviews, analyses, and stories with an Rx membership. However, it can increase your risk of injury, and potentially worsen fatigue and muscle soreness. This comment goes on for a while, and I definitely understand their frustration, as Im sure many of you do. 6 - REP Fitness trap bar. ISN'T THERE A QUALITY DIFFERENCE BECAUSE OF BETTER CRAFTSMANSHIP? If there is one piece of equipment I recommend you get from Rep Fitness, its a rack. Finally, we are always exploring opportunities to diversify our manufacturing base. With gyms all closed, weve sold out many items.. WHY WERE POINTS NOT ADDED FOR MY PREVIOUS ORDERS? Bring the gym home! How long will it take for me to receive the replacement parts? The max amount of points that can be redeemed at checkout is 2,000 points for $100 Off. 15% off all PES Products (my supplements) using code \"TRAVIS\" https://www.pescience.com/discount/travisSave Some Money On My Favorite Products! However, if youve been struggling to find home gym equipment, you are not alone: A fitness store in Houston reported selling a six to eight month supply of free weights in just a week, while other stores have reported increases in sales volume. . We will be contacting every customer who purchased strap safeties after the dates specified above. Terrible customer service, will never buy again. 1 - Best REP Fitness multipurpose barbell and top-rated overall - the Excalibur bar. Want to open a commercial gym? Rep Fitness claims is a "doesn't move" resting point, yet they tell me the swinging is fine. Generally speaking, I'm a big fan of REP because of their quality, their prices, and their innovative approach to equipment overall. The set of 260lb color bumper plates arrived quickly. Find the answers to the most commonly asked questions. For context, I ordered a couple of 10 lb Olympic plates from another small fitness company 2 weeks ago and I still haven't received them. Whether you're new to fitness or looking to finish your home gym, REP has you covered. This comment below is just an example of how harshly people judge them when they get impatient. 2023 | REP Fitness | All Rights Reserved. This has to be the WORST order I hav EVER done in my life!!!! Boyd raises a key pointwhile American foundries are largely unable to take advantage of one of the few industries seeing a sales boom at the onset of a possible depression, Chinese foundry workers are often overworked, underpaid, and exposed to hazardous conditions. I'm tapped out and need to prep for our black friday sale next week. They have NO quality control at all and the benches they claim are their design can be found all over the internet. I'm not sure if this will be deleted by mods, but I wanted to share my recent experience with Rep Fitness as I think it would be helpful to the community and prospective homegym buyers. The main pieces that Im interested in are: These allow you to get a complete gym setup built right into your rack, which will allow for a variety of barbell, machine, and cable movement so you can train for any goal you might possibly have. It arrived with a warped frame and a broken post. Community, Competitions, Athletes, Tips, Recipes, Deals and more. Freight/LTL Shipments - Rep Fitness Knowledge Base. Another alternative is to scour your local Craigslist or Facebook Marketplace for used equipment. The minimum amount must be paid with actual money and by using redemption options. CAN I COMBINE ORDERS OR ADD AN ITEM TO MY ORDER? Not worth the headache. Hi home gym sub, this is Ryan McGrotty here from Rep Fitness here to answer any questions you have. Shop sales in every category.Uh-oh, overstock: Wayfair put their surplus on sale for up to 50% off. That number has been corrected. While the site also offers shipping, it varies depending on your location and availability, so picking up equipment might be your only option. All this adds up to a lot of delays and sold-out equipment. However, weve been dealing with COVID in the U.S.A. since March-ish (approx 9 months). We are working hard to increase inventory availability to meet current demand. They look simple, but kettlebells require a complicated, involved production process. 4 - REP Fitness Curl bar. Now though, at any larger equipment company(including ours), your power rackor benchis no longerhand cut, hand welded,andhand painted. We will be providing free replacement brackets as soon as possible to those customers affected by this recall. I would have liked to receive them sooner but 1.) At the end of the day, I dont care if I need to wait for a quality product, but Im not going to put in work every day for a small chance of buying a product that I can get elsewhere, especially when the leadership at this company clearly hasnt prioritized getting business from new customers. Rep Fitness is one of my favorite companies when it comes to quality training equipment. That is the order number. 2023 Trustpilot, Inc. All rights reserved. Once the order is placed, you can then schedule an appointment to pickup by visiting our LPU page. We will be providing free replacement brackets as soon as possible to those customers affected by this recall. Another thing I forgot to mention is that their customer service is great I bought the FB-5000 when it was sold out, I sent them an email asking when they would be back in stock, and gave me an exact date of when they would be back in stock, but they also gave me an option to pre-order, so I wouldnt have to worry about them being sold out again, all I had to do was give them a call which is what I did. We are expecting to receive these by, and they will then ship via UPS Ground, to arrive 3-5 days later. They have not responded to e-mails, calls and their phone system always says they are out of office. BUT I SAW XYZ PRODUCT FROM ABC COMPANY THAT LOOKS REALLY SIMILAR TO YOURS. Ive been clear with them from the start that isnt something we can keep up with, Lucchetti says. Thank you for your patience and understanding. These huge companies are turning to a little mom and pop-type shop like us to get this product made because theres no one else left in the U.S. who can do it, Lucchetti says. I do read all of the questions even if I don't have time to answer, so your feedback is really appreciated and we will use it to keep coming out with products you all will enjoy! This has allowed us to run all operations 24/7, said Smith. With this in mind, if you are seeing the package you're interested in listed as "Out of Stock" then it would be best to check the individual product pages to build our your own package because other colors/sizes could be available on those pages. Like I said earlier, I havent had any issues at all with any of my orders but it sounds like Im in the minority. If you want more budget options, you can check out my Titan Fitness Buying Guide. This is a limitation with our system that we are aware of and hope to have a solution in the near future. "These huge companies are turning to a little mom and pop-type shop like us to get this product made because theres no one else left in the U.S. who can do it., A one-piece cast-iron kettlebell design emerged as the clear alternative model, and the gym owner enlisted nearby Cumberland to make it. 3. REP recently discovered a manufacturing issue with a small population of this product, including the bracket (s) on strap safeties. VulcanAccording to the Vulcan website, orders are shipped in between 3-7 business days, though shipping can delayed due to factors outside their control. Happy lifting! Boyd hopes the sold-out kettlebell saga will open consumers eyes about the dismal state of manufacturing, amongst many other industries, in the U.S. and around the world. Now what?!?!?! Guzman said hes doing a bulk order with two other colleagues to knock off the $100 shipping charge. Thanks for sharing all obvious mistakes that we retailer generally do in case of out of stock problem. Is that really the only answer your customer service can give me. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Good luck. Check out the FAQ at REP Fitness. A lot of the gear that they sell is just as good as Rogues when it comes to quality. Rep Fitness will continue making money regardless. For this review, we will focus on the PR 1100, but keep in mind the subtle difference between these three. And thanks to closed gyms, this has caused this perfect storm of both a supply and demand crunch at the same time. If Welder Awasexcellent, but Welder B was so-so, quality could vary greatly depending on who worked on your equipment. Cant wait to see more products from them in the future! Unfortunately, the gym equipment is garbage in comparison to what Rep Fitness has to offer. https://www.cpsc.gov/Recalls/2021/Rep-Fitness-Recalls-Strap-Safety-Brackets-Due-to-Injury-Hazard-Recall-Alert. We will be sure to provide any updates as they are available. selling second hand, used equipment at prices higher than what goods retail brand new. My rings arrived exactly 12 days after I clicked order on their website. As their website notes, it will be May before they will be able to refresh their supply of any out of stock items, though anything in stock should ship in 1-2 days. In addition, we add big pictures, detailed specs, and videos of our products to the site whenever possible so that you can make an informed decision about the gear we carry. -If you are purchasing with a gift card, you will not be able to redeem your points at checkout. Those particular brackets are missing two welds, one at the top and one at the bottom of the safety bracket, which may present an injury hazard to consumers. This past year has been hard for everybody, including gym equipment companies selling out like crazy and always being out of stock. 8 days in total from ordering until delivery. The Rep Omni Rack has to be in the conversation as one of the best options for many home gym owners looking for a premium and versatile rack option. In our case, we are typically a very large percentage of production for any given factory, from 50-90%.We alsorequireexclusivity for our unique products such as benches, racks,etc., and these cannot be sold to any other company becausetheyreour designs. They've obviously bought their positive reviews. I bought a couple of pieces from them and it's great, but . Use of this site constitutes acceptance of our User Agreement and Privacy Policy and Cookie Statement and Your California Privacy Rights. Rep Fitness did more sales in one day than it normally does in a month. Enjoying Morning Chalk Up? Rogue has employed five domestic foundries to produce kettlebells, but the costs to ship and finish mean that satisfying the demand to please customers is tantamount to not making money. Choosing a selection results in a full page refresh. What a joke. Rogue FitnessRogue Fitnesss website and order fulfillment system are operational but the company is reporting a 14-21 day shipping delay. If you placed a preorder along with in-stock items, you will receive separate shipment confirmations for your preorder(s). Its pathetic that our manufacturing in America is where it is.. If you have any reason to believe that you purchased one of the products that is being recalled and you are not contacted by us by December 11, 2020, please contact us at orders@repfitness.com, Taxes and shipping calculated at checkout. In Georgia, George Boyd Jr. is the vice president of Goldens Foundry and Machine Company, one of the largest foundries left in the U.S. Goldens makes long-haul truck parts, in addition to commercial items like cast-iron grills, which Boyd says are selling like hot cakes right now. if you are seeing the package you're interested in listed as "Out of Stock" then it would be best to check the individual product pages to build our your own package because other colors/sizes could be available on those pages . They never answer, never return calls and if that how they are with potential new customers. Mind you, I own a small gym and purchased with them before. Also, feel free to email in to info@repfitness.com for more information. We will definitely be returning for more stuff soon.Rep Fitness are our new favorite place :), Information provided by various external sources. In the long run this will allow cells to stretch and lead to greater overall muscle growth and release of anabolic hormones. Well for starters a fixed, 34 mm steel shaft is just stronger than a variable-width shaft. I ordered several olympic plates from Rep. Many affiliates chose to rent out equipmentwhile globally, government-mandated closures remain in place indefinitely. To start, they can be very useful in gauging your baseline strength and measuring your progress.. Hoping and waiting for in-stock notifications can be a pain, so having the option to pre-order is a fantastic way to help customers. One question that foundries have had is what happens when this is all over will some of the U.S. production go back to China? It goes against our guidelines to offer incentives for reviews. We cannot edit or combine orders after an order has been placed due to everchanging currency exchange variances. I just pay the rogue tax and avoid this company all together. Fill out the stock alert sign up below to be added to the message alert system to receive a message with a direct link to the website (cache cleared . A lot of the adjustable benches sold on Amazon have great prices. Secondly, the jobs at REP are some of the highest paid and highest skilledjobsin the value chain that brings you our products. Every day we add capacity and get closer to our normal lead time, a Rogue spokesperson told me. But from this experience, I have absolutely no complaints with Rep Fitness. An expert said you can get the best fitness results by training to failure sparingly, if it all. Placed an order, decided I didnt need less than 48 hours later. Now were in a different crisis, something that could significantly impact us, and here we are again with a big demand for kettlebells.. Rep Fitness has a rack for basically any home gym. It's not a commercial bench, but it's solid, versatile, and priced . If you need a smaller rack footprint, you can make the rack smaller with closer crossmembers. Happy Birthday 100 points on your birthday, Yotpo Review from Verified Buyer 25 points, Yotpo Photo Review from Verified Buyer 50 pointswhen review is published, Yotpo Video Review from Verified Buyer 50 points when review is published, Make a Purchase 1 point for every $1 you spend in our store *Points not received on tax paid**Points aren't earned with purchases that are made with gift cards* *REP branded products only**Points will be rewarded 14 days after purchase*, Referral Program Earn 200 points every time you refer a friend who spends over $100.00, *Misuse of the program will result in being banned*, -So on and so forth. the shipping was FREE ! Itsimportant to understandtwo things: One, acountryisnot a factory. We are always looking to expand our manufacturing base, so the exact locations may change from year to year. If you placed a preorder along with in-stock items, you will receive . #SmallBusinessLife There has not been a single day without learning or a challenge. (They say "standard" on them.) Please DM us if you have any questions about your order. Cumberland helped Rogue prototype that designthen Rogue took that design overseas to be manufactured, a fate Cumberland anticipated. Cumberland isnt automated, and its president, Tom Lucchetti, estimates that it takes a full day to produce 40 to 50 kettlebells (with Rogue handling last steps, like painting the bells). . The things that people are jumping on the most are kettlebells, dumbbells, weight plates and bars, but weve also seen a huge demand for at home rigs as well. Check out our new curved runner here: https://www.repfitness.com/conditioning/cardio/treadmills/drax-curved-runner. Bought a Rep Fitness bench. I know you wont be disappointed in the incredible value they deliver at solid prices. This despite a Rep fitness representative on Reddit claiming quality control issues were over. As you can see, even though this individual didnt even request it, they still replaced the collars with no questions asked. You can also place your order online and select Local Pickup as the shipping method for the location. So today, Ill cover their pros and cons so you can decide for yourself when building your home gym! If you want to edit an order, the original order would have to be canceled and a new order placed. (Far less than the $300 to $1,000 theyve been going for on eBay.) Whatever setup you need can be configured for your individual space. There is still some hand-welding done, butitsbecoming less of a factor every year, andallthe other robotics have taken overmostaspects of production. As a precautionary measure, the company is asking all customers to immediately discontinue the use of the strap safeties. We will do our best to accomodate your request. Using reps and sets to organize your workouts has many benefits. Working out to failure (or, until you can't do another rep of an exercise) may boost fitness gains. Definitely not a good value at all in comparison. With the prime minister announcing up to 6 months of restrictions on gyms our customers are keen to stay fit and invest long term in their own home setups to stay fit he said. They are also not accepting back orders on any out of stock items. -If you are using a PFM Discount Code, you will not be able to redeem your points at checkout. All rights reserved. It's like I never had an account with them. They responded in less than a day, saying that a new pair of collars was already on the way, and thanks for the suggestion. A post shared by Bill Henniger (@billhenniger) on Apr 20, 2020 at 6:27am PDT. , which presents a potential safety hazard. -You may reach out to the freight carrier to see if they can deliver on a smaller truck or box truck but it isn't guaranteed that they will be able to. After ordering, customer service contacted me directly with alternative solutions to fix an out-of-stock item I was trying to have shipped immediately. I wasn't sure about Rep Fitness due to never having heard about them prior to price comparing equipment online for my gym. You can see all the jobs listed here. One fitness store in Houston reported selling eight months' supply of free weights in just a week, and Rep Fitness has a shared experience. However, they provide better-priced products depending on what youre looking for. 2 - Best REP Fitness power bar - the Deep Knurl EX bar. When the spike came, the whole system fell apart. Solid pricing and decent equipment. WHY DON'T YOU MANUFACTURE MORE IN THE USA? Sign up to stay up-to-date on REP product launches, news and inventory. With that level of automationnow typicalwith a modern factory,thedifferencein qualitytoday from even 5 years ago ishuge. If we ran out during this peak demand, Smith said, you can expect we will be making sure that doesn't happen again in the future.. It just makes for a more durable product. Follow him on Twitter @ewolffmann. Amazon is sold out, but its third-party sellers have been listing weight products at serious markups.In New York City, things have come to the point in which Yahoo Finance anchor Zack Guzman has been in contact with a man who goes by Bowflex Mike who is selling two adjustable dumbbells for $260. There are no clear answers on that given the fact that for kettlebells at least, its hard to make any money making the giant steel spheres domestically. Many affiliates chose to rent out equipment while globally, government-mandated closures remain in place indefinitely. "It's been difficult to keep up as stock flies out of the door almost as soon as it comes in. Include Out of Stock Back to top Get to Know Us . So definitely check them out to see what theyre all about! It arrived with a warped frame and a broken post. I ordered a pair of gymnastic rings. I will definitely be returning to Rep in the future! Thats why I invested in them and can continue upgrading as I need to. Until, of course, right now, with demand skyrocketing, and supply chains short-circuiting. Like everything else these days, itll take some extra work, but you should still be able to assemble a passable home gym. I FORGOT TO USE MY DISCOUNT CODE. I dont know what some people are saying about their customer service being awful because they responded quickly and rectified any questions / issues I had and one of my friends had. Also included is a bribe to one lucky winner of either an AB-5000 or AB-5100 in choice of colors between metallic black, metallic silver, hammertone red, or hammertone blue. So while it does suck not being able to buy any equipment from them, theres not much we can do but be patient. Suppose a company doesnt try to help their customers with any problems. We design our productssuch as benches, racks,and other unique itemsin-house with our own engineering staff in the USA. It has a wide range of settings, comfortable pads, and a strong, heavy-gauge steel frame. it is affected by this recall and you should have been, e are asking all customers to stop using the product immediately if. They lied abut that too. Other companies mayseekto copy uswith a knock-off, much like what happens to many well-known brands in other industries. The changes have allowed the company to double its capacity to 300,000 pounds of U.S. steel products in and out the door daily, the company said. They're pretty awesome and arriving in December! We are hoping to open our California showroom in October 2022! Theyre sold out everywhere. They provide the best value while also building benches with 11-gauge and stronger steel at a fraction of the price of Rogue. All of them. On eBay, kettlebells, which usually go for about a dollar per pound plus shipping, have been listed at double that or more making cast iron a sleeper pick for best coronavirus investment performance. We could not be happier with the equipment we have received so far.it is top quality all around! Check us out at www.repfitness.com. If you want the best gym equipment at the best value, you should absolutely go with Rep Fitness. We ordered a few of the cheaper olympic bars for our new gym along with some colored bumper plates, wall balls and some kettle bells. They allow for constant future upgradeability, which is a huge plus. Rogue, which did not respond to an interview request for this story, captioned the post to its two million followers with: We know we are behind and we are working around the clock to clear the backlog.". Don't bother even trying to order from them. We have experienced growth like this before; it is just a different scale at this point, the company said. Rogue, based in Columbus, Ohio, has spun up its production in the U.S. to try to alleviate the three-week wait times in shipping in early April as well as huge inventory squeezes. Out Of Stock and In-Stock Notifications Are Kind Of A Mess, More Reports Of Things Being In Stock While Ordering & Then They Dont Ship, Most Common Barbell Sizes (Never Guess At The Gym Again!). Tip: If you are logged into your account, use the Redeem At Checkout button. Ordered a package combo of color bumper plates with a barbell. Why use reps and sets? They have also provided details of the ways they are supporting their employees, including additional pay and a grocery stimulus benefit. Determining how many reps make up a full set . Upon receiving your replacement brackets, reattach your straps and get back to benching and squatting!If you have any reason to believe that you purchased one of the products that is being recalled and you are not contacted by us by December 11, 2020, please contact us at orders@repfitness.com. Ive heard stories of companies making a big deal out of something so cheap and trivial to replace. When I got the package, one of the collars was broken. Click on that and you'll be able to see the other package tracking numbers and where they are in transit. Kettlebells were a lifeline. Just imagine how Crappy they are to customers with issues! When you finally call to see whats up, you find out they were actually out of stock and youll receive them later on. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Please keep in mind that cancellations are not guaranteed if the order is too far along in the shipping process. While I think Rep Fitness is a great brand, they have positives and negatives just like anybody else. Most of the kettlebells that you could have ordered before March 13 were; it's probably not surprising that, in 2020, there are few American foundries eagerly pumping out large bulbs of iron. If you can get the equipment and it's not missing parts it seems decent. This includes setting up a home gym. Luckily, any of REPs benches fit the bill. Itdoesntmean were perfect, but werealways working towards that. IS IT FROM THE SAME FACTORY YOU USE? In addition to the increased interest from buyers, complicating matters is the factor that a majority of our exercise equipment is manufactured in China, which halted production in January, jamming up the global supply chain. If you want to keep specific itmes, they would need to be purchased in a new order. Naturally, I got nervous.. especially considering I was ordering right around Christmas. I hav call, straight to voicemail & the emails send com back as MAILER-DEAMON!!! High rep training will drastically deplete glycogen stores. . If your order shipped via UPS, it may have shipped in multiple packages, but you would have only received 1 tracking number. I'VE HEARD THAT COMPANIES IMPORTING ARE JUST RE-BRANDING THE SAME PRODUCTS MADE BY THE FACTORIES. Many complaints have flooded their Instagram page. Its manufactured predominantly by robotics. The Morning Chalk Up newsletter gets you all the information you want about the community you care about in 5 minutes every morning. You can sign up for back in stock notifications on individual product pages. Finding well-made adjustable benches that arent overpriced isnt easy. If the minimum amount spent was reached, but part of the sum was paid for using a coupon, this will not be counted as a completed referral. . This will first take you to your cart page to review. I contacted them to just let them know that it might be a better idea to ship the collars in a little box inside the box instead because the freight guys beat up the package pretty bad. Bought a Rep Fitness bench. The coronavirus has caused a wave of early retirement, 5 key ways healthcare could change post-coronavirus: analysts, Hospitals face new cyberthreats during coronavirus crisis, Coronavirus will change how stuff gets to you, Here's a list of CEOs taking pay cuts amid the coronavirus crisis, Coronavirus: Food delivery is 300 times more popular vs. a month ago, according to Yelp data, Coronavirus scams are so bad the FTC made a scam bingo card.