Click here to get notifications about new complaints of Alaska Airlines. Trip Verified | Terrible attitude from the lady at 11am at gate D6. Alaska Airlines customer service contacts 40 complaints 7 resolved 33 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Profile Alaska Airlines phone number +1 800 654 5669 0 1 Alaska Airlines website www.alaskaair.com What is Alaska Airlines's email addresses? One of the most effective techniques is knowing how to bypass the labyrinth of automated phone menus and reach an actual human to resolve your issue. Other adventures have included hiking 25 miles in one day through Italy's Cinque Terre and climbing the 1,260 steps to Tiger Cave Temple in Krabi, Thailand. These airlines don't necessarily offer free Wi-Fi access, but you can still text from the sky at no charge. We are hoping this newsletter has helped you find the Alaska Airlines Ticket Reservation range. Flexibility, point transfers and a large bonus: Bank of America Travel Rewards credit card. Check in, change seats, track your bag, check flight status, and more. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. Chat With Us 24/7 Let's Chat EMAIL US Send us an email with your feedback and questions FILE A COMPLAINT You can also access that page by manually typing in AlaskaWiFi.com while connected to the airplanes Wi-Fi. If you fly often, American Airlines offers its Wi-Fi Subscription Plan, which costs $49.95 a month for one device or $59.95 for two. Just know that youll have to register your account ahead of time to use this perk. Claim was filled, pictures taken, ID info taken. This includes real-time information on flight delays, schedule changes, and flight status in addition to general policy questions. From vegan to keto, which diet has the highest carbon footprint. We called CapOne, canceled her card, no issue with the charges, and I tracked down the business. I've called Alaska and BA numerous times and never had this happen. Make sure to sign into your account; for easy access to all of your upcoming trips, view your balance, track your miles towards elite status, add credit cards and . Hopefully it will start with a small transaction that you will notice or the bank will question (a ship to address that in no way matches the cardholder's address is a huge and quick red flag), this is s.o.p. If you have to make a credit card payment, Alaska Airlines recommends calling instead of using a text option. So you want to send text messages over Wi-Fi, but your airline doesnt enable free texting. The entire crew showed up 30min late. Lead Assigning Editor | NerdWallet, the Portland Diamond Project, NBC Sports. Eugene, OR 97402. Trying to skip these automated menus by saying agent (or any other response) often makes your call longer. One of the busiest travel weekends of the year is here, and with the travel industry closer than ever to pre-pandemic volume, flyers should come to terms with the fact that therell be some headaches along the way. Alaska Airlines has an average consumer rating of 2 stars from 41 reviews. A one-way fare from the Arrival Time Destination AA 1047 05:40 08:35 MIA American Airlines Miami WN 1763 05:50 08:10 PHX Southwest Airlines Phoenix AA 2764 06:00 06:21 ORD American Airlines Chicago AS 6304 06:00 06:21 ORD Alaska Airlines / Operated by American Airlines 2764 Chicago JL 7369 06:00 06:21 ORD JAL / Operated by American Airlines . Many credit cards offer free in-flight Wi-Fi as a benefit to cardholders as does T-Mobile. Free texting only works with iMessage, Facebook Messenger and WhatsApp. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. MY TRIP/CHECK-IN Last Name* Confirmation Code* Find your Confirmation Code Need Assistance? However, you should be aware that a fee may apply for this service. Customer Service Agents (CSA's) Sell tickets, check in customers, board flights and assist customers with other requests while on the ground. You can also access that page by manually typing in wifi.delta.com while connected to DeltaWiFi. That's exactly the case with the Amex Platinum card. Share sensitive information only on official, secure websites. Youll be given the option to receive a call back instead of waiting on hold. And your complaint about being charged should have been directed immediately to your credit card with complaint of fraud on the apart of the merchant.. Again by dialing the number , not by asking Siri to call it. This app is helpful in a variety of ways far beyond travel, but it does have a Jump the phone queue and never wait on hold again feature where the app will direct your request to the right airlines and forward the call to you after waiting on hold. Unlike Frontier, however, there is at least free, in-flight entertainment on most flights to pass the time. Tiny bathrooms. If you want to check on the status of your refund . Today, Alaska offers non-stop from San Francisco, Oakland and San Jose to four of Hawaii's major islands, Oahu, the Big Island, Maui and Kauai. Visit our Customer Support or Spirit 101. Know your options before you take off and make sure you have the right app downloaded on your phone to text while flying. Youll be transferred to an agent or given an estimated hold time. When you start yelling at your phone or other nearby objects, all bets are off. Say change my reservation. Youll then be asked for your confirmation number. Best approach: Text Delta via the Delta app. This topic has been automatically closed due to a period of inactivity. Youre not just limited to messaging apps youve got the entire internet at your fingertips. There are a number of times that the first result on google is not the actual official provider. Exercising these tips can really come in handy for just about anyone. Frequently Asked Questions Travel Requirements & Documents Testing Requirement Online Check-In Boarding Vaccine Requirement Crown and Anchor Society Loyalty Program Future Cruise Credit Reservation Payment Cancellation Policy Still Looking for help? Sally French is a travel rewards expert who joined NerdWallet in 2020. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. We may receive compensation when you click on links to those products. A controllable flight cancellation or delay is essentially a delay or cancellation caused by the airline. Please select a 'look up reservation' option. To connect to Southwests internet, select "SouthwestWiFi" from your WiFi network list, upon which youll be automatically redirected (though you may need to manually type it in) to www.southwestwifi.com. Alternately, if you head to the Delta App, scroll to the contact us option under the more option on the bottom right corner of the app screen. Find all the flight information that matters to you, as you need it. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. May I ask exactly how and where the flights were booked? We have to check in at the airport and get our boarding pass there. The U.S. Department of Transportation has created a dashboard to ensure the traveling public has easy access to information about services that U.S. airlines provide to mitigate passenger inconveniences when the cause of a cancellation or delay was due to circumstances within the airlines control. The confirmation code is invalid. This number is available 24/7, so you can call it any time to speak with a representative. Phone: 800-252-7522 Investors Our Investor Relations team can answer your financial questions about the company or questions related to stocks and governance. Business credit card. The social media teams for many hotel and airline companies have some of the most competent and responsive customer service reps Ive ever dealt with. And of course Alaska will not have BA's PRN. South Bend, IN (SBN) Allegiant Air: Seasonal : 702-505-8888 : Syracuse, NY (SYR) . to pay for Wi-Fi on your next Southwest flight and youll receive a statement credit. For an additional fee, you can purchase more robust Wi-Fi, allowing for faster web browsing and the ability to stream shows and music from services like Netflix, YouTube and Spotify. 41 Good reminder not to become too reliant on your phone making the correct call. The app will then ask for a brief description of what you want to talk to them about and ask if you want the app to have the airline call you instead of you waiting on hold. Just remember to add or take away the necessary zeros before the phone number if youre calling from the U.S. You can also try the foreign language-speaking agents for U.S. airlines, who will generally also speak English. Best approach/phone number: 1-800-421-4655. ", Major airlines with free texting through messaging apps. Submit a complaint and get your issue resolved. Alaska Airlines Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. You can use Skype to call these numbers to avoid international phone charges. If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services. Google Has Created A Tool That Lets You Translate Anything You See. Dial it directly, do not ask Siri to figure out who to call based on some algorithm. Elite status members of an airlines frequent flyer program usually have access to different phone numbers and can enjoy shorter wait times and potentially better service. According to Massport records, the first aircraft to use the new airstrip was a Continental Express ERJ-145 regional jet landing on Runway 32, on the morning of December 2, 2006.. Receive email updates about the latest in Safety, Innovation, and Infrastructure. We believe everyone should be able to make financial decisions with confidence. Heres the quickest way Ive found to reach them (though Im sure theres a more direct route): The app doesnt seem to provide a wait time, unfortunately. Here, choose the "free texting" option. This influences which products we write about and where and how the product appears on a page. NerdWallet strives to keep its information accurate and up to date. Just know that youll have to, Southwest Rapid Rewards Performance Business Credit Card. But not everyone has elite status and during peak times, even elites may be faced with a lengthy queue. What supplements should we really be taking? 02/25/2023 Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. To contact customer service and post-departure queries, travelers can dial 1-800-654-5669. After discovering that 70% of their customers were contacting the airline through their mobile devices, Alaska Airlines realized there was a void that they could be filling. In April 2007, the FAA approved construction of a . Pre-qualified offers are not binding. Phone: 206-304-0008 Customers For non-media questions, please call our Customer Care team. Refused to hold flight. I wanted to call Alaska (the operator of my first leg) to check that assumption, since they didn't recognize my BA confrimation number, and told my phone to "call Alaska Airlines" which connected me with a boiler room full of poor English speakers (very authentic for most customer service). Here are our picks for the. Though, flights on Nok Airs Q400 NextGen aircraft aren't Wi-Fi equipped. Compare the cost in points or miles to cash, and see which option is best. When calling Spirit, select option 2 for changes to an existing reservation. An Alaska Airlines flight was delayed when two pilots decided they couldn'tor wouldn'tfly the plane together. ) Major airlines with free texting and free Wi-Fi. And thanks for modifying your title. Alaska Airlines Use the above dashboard to learn about the amenities that the U.S. airline that you are flying on has promised to provide should there be a controllable flight cancellation or delay. JetBlue offers free, high-speed Wi-Fi at every seat, on every plane. Office of Aviation Consumer Protection. I mostly fly AA and BA from the USA to the UK--sorry, I just had to use abbreviations. While Alaska Airlines already has an easy-to-use mobile app that allows customers to check in, select seats, access paperless boarding passes, pay baggage fees, and even book future flights, the airline has added a new service to make flying even easier. Even with these strategies, you should expect significant wait times when calling airlines. The high annual fee is only worth it if youre taking full advantage of the cards benefits. Dial it directly, do not ask Siri to figure out who to call based on some algorithm. Please check in at the airport 3 hours prior to departure. 1200 New Jersey Ave, SE Washington, DC 20590 United States. Damaged luggage, no response months latter. How to write a complaint about Alaska Airlines? With roots tracing back to 1932, Alaska Airlines is known for its award-winning customer service. They found the charges, made by a new account there, and then informed me that about a dozen charges had been made on that account the night before - every one with a different credit card (save for the 2 attempts on ours). Washington, DC 20590855-368-4200. An official website of the United States government Here's how you know. Texting availability can be hit or miss depending on your airline, and you may have to pay a fee for internet access to get it. Free texting service is available in the coverage area for flights that are equipped with inflight internet. Frontier says that by not offering those types of services, it can "pass the cost-savings on to our customers and offer the lowest fares possible.". The plane still carries the Alaska Seafood logo and messaging." The airplane's name comes from a 1987 incident when an Alaska Airlines jet was struck by a salmon dropped by a bald eagle in Juneau. Previously, he managed the content and social media teams for NBC Sports in Portland for eight years. At A Glance 120 Go to AlaskaWiFi.com Choose the "free texting" option. flights. Only Alaska-issued 6-letter confirmation codes can be accepted. Not Alaska Airlines. Initial Alaska Airlines complaints should be directed to their team directly. The Seattle Times reports that Ben Minicucci said in a message to employees. Also appreciate the experience you had with your daughters CC. And now I understand why the people behind those scam numbers go to the trouble of plastering our web page, and numerous others, with this. If you have followed this board over the last couple years you would have seen a ton of fake posts from from offshore boiler rooms advertising that they were the number to call for United. Naturally, her travels always involve a fitness component, including a week of cycling up the coastline of Vietnam and a camping trip to the Arctic Circle, where she biked over the sea ice. This review was chosen algorithmically as the most valued customer feedback. I know many individuals who use their voice to have their phones dial numbers etc. Free messaging through iMessage, Facebook Messenger and WhatsApp is available on all Wi-Fi enabled Delta flights. You can then select option 2 and then option 1 to be put in the queue for a customer service agent. Missed our connection by 1 min. Just after purchasing a ticket with Alaska Airlines, Carole Perri told Travel Noire she knew she'd made a mistake on the. Starting May 7th, United will resume once a day flights. This indicates a link to an external site that may not follow the same accessibility or privacy policies as Alaska Airlines. Enjoy free inflight texting on Alaska Airlines flights. Pre-qualified offers are not binding. Use your Southwest Rapid Rewards Performance Business Credit Card to pay for Wi-Fi on your next Southwest flight and youll receive a statement credit. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Alaska Airlines, with its headquarters in SeaTac, Washington, is the fifth largest airline in the United States in terms of fleet size, scheduled passengers carried, and the number of destinations served. However, if you don't know the Alaska Airlines booking number, booking a flight can often be difficult. The customer can even use this number to resolve account-related queries. She had not used it in over a year, essentially for work-related travel that week-and it apparently got skimmed at a gas station a couple states away. If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services. Children ages 13 through 17 have the option to travel as an unaccompanied minor if they need assistance but it is not necessary. @LarryI had no idea the story behind those stupid spam posts. Hawaiian Airlines flights don't offer Wi-Fi onboard. Nok Airs Boeing 737s flights include free Wi-Fi. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. If youve called United before, the system should recognize you. When you call, an automated bot will answer the phone. While you can send words and emojis, you wont be able to send photos, videos or SMS messages. <p><img src="https://static4.businessinsider.com/image/5fbc777f32f2170011f70cfa-1912/Angel DiBilio : Shutterstock.com.jpg" border="0" alt="Alaska Airlines Airbus A320 . If your airline allows free texting through a text messaging app like WeChat or WhatsApp, make sure youve downloaded that app to your phone before taking off. Email us with questions, comments or story ideas. Scribbling about all things New York and Buffalo related while also keeping you updated on the latest travel news! Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Plane was uncomfortable and the flight attendants did the bare minimum and could use some classes in being better to people. This information may be different than what you see when you visit a financial institution, service provider or specific products site. Contact Us. ComplaintsBoard.com is a leading complaint resolution website on the Internet. They called me back, I explained my suspicions, and said I'd call them back if I was able to confirm any of it. You can send words and emojis, but sending photos, videos or SMS messages isn't supported. United States, Phone: (202) 366-2220 ), and have a long record with them, we are never able to do online checkin for our overseas flight. In September we spent 40 min in the Alaska baggage claim office after the late flight after receiving a damaged bags. If all else fails and you have the option to push 2 for Spanish, go ahead and head that way to get quick help when the English line is hopelessly backed up. If an airline cancels a passengers flight or makes a significant change in the flight, regardless of the reason, airlines are required to provide a prompt refund to a ticketed passenger, including those with non-refundable tickets, should the passenger choose not to accept the alternative offered, such as rebooking on another flight. On the bright side, many airlines now enable texting on certain apps, even without a paid Wi-Fi connection. If not, speak your AAdvantage number slowly and clearly to start the call. Traveling with AlaskA AirlineS Book 18339524331 TickeT is a great way to get to your destination without spending a lot of money. When evaluating offers, please review the financial institutions Terms and Conditions. Alaska Airlines P.O. Receive email updates about the latest in Safety, Innovation, and Infrastructure. If you dont have one, just say, I dont have it. Youre then asked if all flights are in the U.S. After this, youre in the queue to be transferred to an agent. was resolved on May 27, 2012. Airline Company Privacy Policy Alaska Airlines Alaska Airlines AlaskaAir AlaskaAir Photos See all Videos See all 1:24 Putting on our new San Francisco Giants uniform! DoNotPay has built out a database of priority and VIP customer service numbers for tons of companies. You can also use chat via the Southwest app. Your representative Dana in San Jose airport office acknowledged the damage, said that she submitted damage report on our behalf and that you will take care of it. Rebook passenger on same airline at no additional cost, Rebook on partner airline or another airline with which it has an agreement at no additional cost, Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight, Complimentary hotel accommodations for any passenger affected by an overnight cancellation, Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation, Rebook passenger on same airline at no additional cost for significant delays, Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays, Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more, Complimentary hotel accommodations for any passenger affected by an overnight delay, Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay, Advisory Committees, Task Force, and Public Meeting, Alaska commits to Rebook passenger on same airline at no additional cost yes, Allegiant commits to Rebook passenger on same airline at no additional cost yes, American commits to Rebook passenger on same airline at no additional cost yes, Delta commits to Rebook passenger on same airline at no additional cost yes, Frontier commits to Rebook passenger on same airline at no additional cost yes, Hawaiian commits to Rebook passenger on same airline at no additional cost yes, JetBlue commits to Rebook passenger on same airline at no additional cost yes, Southwest commits to Rebook passenger on same airline at no additional cost yes, Spirit commits to Rebook passenger on same airline at no additional cost yes, United commits to Rebook passenger on same airline at no additional cost yes, Alaska commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost yes, Allegiant does not commit to Rebook on partner airline or another airline with which it has an agreement at no additional cost no, American commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost yes, Delta commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost yes, Frontier does not commit to Rebook on partner airline or another airline with which it has an agreement at no additional cost no, Hawaiian commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost yes, JetBlue commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost yes, Southwest does not commit to Rebook on partner airline or another airline with which it has an agreement at no additional cost no, Spirit does not commit to Rebook on partner airline or another airline with which it has an agreement at no additional cost no, United commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost yes, Alaska commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, Allegiant commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, American commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, Delta commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, Frontier commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, Hawaiian commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, JetBlue commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, Southwest commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, Spirit commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, United commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, Alaska commits to Complimentary hotel accommodations for any passenger affected by an overnight cancellation yes, Allegiant commits to Complimentary hotel accommodations for any passenger affected by an overnight cancellation yes, American commits to Complimentary hotel accommodations for any passenger affected by an overnight cancellation yes, Delta commits to Complimentary hotel accommodations for any passenger affected by an overnight cancellation yes, Frontier does not commit to Complimentary hotel accommodations for any passenger affected by an overnight cancellation no, Hawaiian commits to Complimentary hotel accommodations for any passenger affected by an overnight cancellation yes, JetBlue commits to Complimentary hotel accommodations for any passenger affected by an overnight cancellation yes, Southwest commits to Complimentary hotel accommodations for any passenger affected by an overnight cancellation yes, Spirit commits to Complimentary hotel accommodations for any passenger affected by an overnight cancellation yes, United commits to Complimentary hotel accommodations for any passenger affected by an overnight cancellation yes, Alaska commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation yes, Allegiant commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation yes, American commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation yes, Delta commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation yes, Frontier does not commit to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation no, Hawaiian commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation yes, JetBlue commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation yes, Southwest commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation yes, Spirit commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation yes, United commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation yes, Alaska commits to Rebook passenger on same airline at no additional cost for significant delays yes, Allegiant commits to Rebook passenger on same airline at no additional cost for significant delays yes, American commits to Rebook passenger on same airline at no additional cost for significant delays yes, Delta commits to Rebook passenger on same airline at no additional cost for significant delays yes, Frontier commits to Rebook passenger on same airline at no additional cost for significant delays yes, Hawaiian commits to Rebook passenger on same airline at no additional cost for significant delays yes, JetBlue commits to Rebook passenger on same airline at no additional cost for significant delays yes, Southwest commits to Rebook passenger on same airline at no additional cost for significant delays yes, Spirit commits to Rebook passenger on same airline at no additional cost for significant delays yes, United commits to Rebook passenger on same airline at no additional cost for significant delays yes, Alaska commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays yes, Allegiant does not commit to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays no, American commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays yes, Delta commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays yes, Frontier does not commit to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays no, Hawaiian does not commit to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays no, JetBlue commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays yes, Southwest does not commit to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays no, Spirit does not commit to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays no, United commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays yes, Alaska commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, Allegiant commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, American commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, Delta commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, Frontier commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, Hawaiian commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, JetBlue commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, Southwest commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, Spirit commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, United commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, Alaska commits to Complimentary hotel accommodations for any passenger affected by an overnight delay yes, Allegiant commits to Complimentary hotel accommodations for any passenger affected by an overnight delay yes, American commits to Complimentary hotel accommodations for any passenger affected by an overnight delay yes, Delta commits to Complimentary hotel accommodations for any passenger affected by an overnight delay yes, Frontier does not commit to Complimentary hotel accommodations for any passenger affected by an overnight delay no, Hawaiian commits to Complimentary hotel accommodations for any passenger affected by an overnight delay yes, JetBlue commits to Complimentary hotel accommodations for any passenger affected by an overnight delay yes, Southwest commits to Complimentary hotel accommodations for any passenger affected by an overnight delay yes, Spirit commits to Complimentary hotel accommodations for any passenger affected by an overnight delay yes, United commits to Complimentary hotel accommodations for any passenger affected by an overnight delay yes, Alaska commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay yes, Allegiant commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay yes, American commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay yes, Delta commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay yes, Frontier does not commit to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay no, Hawaiian commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay yes, JetBlue commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay yes, Southwest commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay yes, Spirit commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay yes, United commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay yes, alternative text version of the dashboard, please follow this link to our disability webpage, Office of the Assistant Secretary for Research and Technology.