Now in Part 2, we are going to traverse the bumpy trail of duplicate account issues, so get those trekking poles out! If you used this email and password combination on other sites, we recommend that you change those passwords as well. If you are a professional athlete, Strava may choose to verify your Strava account and place a badge on your profile indicating your professional status. Once into your Strava account, go to the section below entitled I need to update the email address associated with my account., If you Sign In with Apple, you have opted to "hide your email address" from Strava and Apple will create a separate proxy email address that will look like: xxxxx@privaterelay.appleid.com. Manually clean your website. If those instructions do not resolve the issue, see the steps below to locate the url associated with your account. Cause for such suspension or termination shall include, but not be limited to, (a) breaches or violations of the Terms or other incorporated agreements, policies or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated account deletions), (d) discontinuance or material modification to the Services (or any portion thereof), (e) unexpected technical or security issues or problems, (f) extended periods of inactivity, and/or (g) nonpayment of any fees owed by you in connection with the Services. STRAVA AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS MAKE NO WARRANTY THAT: (a) THE SERVICE WILL MEET YOUR REQUIREMENTS; (b) YOUR CONTENT WILL BE AVAILABLE OR THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; (c) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; (d) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS; AND (e) ANY ERRORS IN THE SERVICES WILL BE CORRECTED. Copyright 2022 ASTRA IT, Inc. All Rights Reserved. I have duplicate accounts section below. if you are experiencing any of these issues, go toAccount Access Series, Part 1: Log In: For more detail, please refer to our help center article on merging duplicate accounts on Strava. What to do when your Strava account has been suspended? These Terms contain disclaimers of warranties and limitations on liability that may be applicable to you. Strava may, in its sole discretion, screen, monitor, hide, refuse or remove any Content, or remove any Content that violates the Terms or is otherwise objectionable. If you believe in good faith that materials hosted by Strava infringe your copyright or trademark rights, you (or your agent) may send us a notice requesting that the material be removed, or access to it blocked. You give us permission to use your profile name, profile photo, and information about your activities and actions you have taken, including your use of third party products, services, or devices, in ads, offers and other commercial contexts on the Strava service without compensation to you. Renovation Service Center (BRSC) at 1-877-743-7782. whether the meter is in service or temporarily disconnected. Garden Grove, CA 92844, Contact Us! of websites and businesses worldwide. In some instances, your available balance or credit limit may be reduced to reflect the authorization; however, no charges will be made against the Payment Method unless you do not cancel prior to the end of your free trial period. You understand that use of certain features of the Services may require you to purchase third party equipment or materials (e.g., GPS systems). If you have shared training data publicly, it was suggested that by undertaking a number of calculated actions, combined with a level of speculation, explained above, it could have been possible to locate a possible point of interest. Strava reserves the right to update the Terms at any time and for any reason in its sole discretion. Conditions as well as the spirit of the guidelines". Doing this will install a new and infection free website. With Astra, you can stay updated all the time about your website. Apple TV: from the Settings screen, tap Users and Accounts > [account name] Subscriptions. See how we collect and use your personal information in our. 3.1 Remove malware from my suspended website. Based on the description, I usually know which direction we need to go to resolve the issue. There are easy ways to reach us if you have questions or need help. So read through the list below and find the description that sounds like the issue you are experiencing. If you do not remember which email address is associated with your account, follow the prompts below to assist in finding that information. You may cancel your subscription at any time, as described below. Please provide any details as to the issue you are experiencing along with the steps you have taken to troubleshoot the issue. Public segments and routes created by using the Services are not considered Content. The first step is identifying if your website truly suspended or if there is any network problem. Our suite of security products include a vulnerability scanner, firewall, malware scanner and pentests to protect your site from the evil forces on the internet, even when you sleep. a photograph submitted via Instagram). This will reduce the downtime of the website. As a neutral facilitator, Strava is not directly involved in the actual interactions between athletes using the Services. We reserve the right to revoke or transfer ownership of clubs, remove content, remove a clubs verified status and badge, and remove a club at any time. The company said in a tweet it made the decision "due to the risk of further incitement . Go to the corresponding topic below that relates to the issue we diagnosed. It can be a document to prove your identity, residence, phone number, tax information or several of those. Your documents will be manually checked and verified by our team. Strava also reviews claims of trademark infringement. You agree that all notices, disclosures and other communications that we provide to you electronically shall satisfy any legal requirement that such communications be in writing. If Zwift crashes before it reaches the main pairing or join screens, try each of these solutions: Make sure your Zwift game is updated as well as your operating system (OS). But what happens when you find your website suspended by the host? Strava creates and administers certain clubs as well as the club verification program. Detailed articles and instructions for how to use our products and services. That proxy email will connect with the email address associated with your Apple account. It can be a document to prove your identity, residence, phone number, tax information or several of those. Executing any form of network monitoring or running a network analyzer or packet sniffer or other technology to intercept, decode, mine or display any packets used to communicate between the Services servers or any data not intended for you. We suggest that you consult your legal advisor before filing a notice or counter-notice. If you, as an athlete or partner, create a club on Strava, you are responsible for ensuring that your club: (a) abides by these Terms of Service and our Community Standards; (b) does not claim or suggest an affiliation with Strava whether by using Stravas intellectual property or otherwise; (c) has the right to use or post all club content, third party or otherwise, including rights to use name(s), logo(s), images, trademarks, trade dress, service marks, copyrights, or other intellectual property; and (d) does not use the club to advertise or promote any contests, sweepstakes, or other promotions. Get access to more than 30 brands, premium video, exclusive content, events, mapping, and more. If your account was deleted we are unable to restore or access any of the deleted account's information. 30,000 websites get hacked every single day. To do this, you need to download three files namely. Strava grants you a personal, revocable, non-transferable, non-sublicensable and non-exclusive right and license to access and use the Services; provided that you do not (and do not allow any third party to) copy, modify, create a derivative work from, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Services, except where permitted by law. THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND CONTENT AVAILABLE THROUGH THE SERVICES ARE PROVIDED TO YOU AS IS AND WITHOUT WARRANTY. It's a good idea to use a password manager and create unique, strong passwords. Lets get started! To reach our Outlook In-App team, click the question mark icon from your Outlook.com homepage, type the keyword of your concern in the search field, click Yes under Still need help, type your full concern in the box, and then click Send. Tap Dashboard to view your Walking + Running data on the main screen, and then start running or walking. These fees will auto-renew until your subscription is downgraded or terminated. You own the information, data, text, software, sound, photographs, graphics, video, messages, posts, tags, or other materials you make available in connection with the Services (Content), whether publicly posted, privately transmitted, or submitted through a third party API (e.g. You may not assign, delegate or otherwise transfer your account or your obligations under these Terms without the prior written consent of Strava. Next, we'll take you through a series of troubleshooting steps that are specific to your situation. Copying, framing or mirroring any part of the Services; Accessing the Services to monitor its availability, performance or functionality; Permitting any third party to access the Services; Using, copying, modifying, creating a derivative work of, reverse engineering, decompiling or otherwise attempting to extract the source code of the software underlying the Services or any part thereof, unless expressly permitted or required by law, and in any case, without providing prior written notice to Strava; Publishing, transmitting, distributing or storing content, material, information or data that: (1) is illegal, obscene, defamatory, threatening, harassing, abusive, or hateful or that advocates violence; (2) is harmful to or interferes with the Services or any third partys networks, equipment, applications, services or websites (e.g., viruses, worms, Trojan horses, etc. The following Sections shall survive termination of your account and/or the Terms: Content and Conduct, Clubs, Proprietary Rights, Your Feedback, Disclaimer of Warranties and Liability, Indemnity, Choice of Law and Forum, and General. We want you to know and understand your rights and our rights relating to the provision of the Services (as defined below). Verified professional athletes on Strava will receive a free subscription. If you are under the legal age to form a binding contract in your jurisdiction, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. However, if you do not elect to mark your Content as private or available for a limited group of athletes, or later change such designation to allow such Content to be made available to anyone, you are responsible for the public nature of the content. Hide the start and end points of your activities, hide a specific address or hide your maps all together - Strava's map visibility settings let you show up however you'd like. Those documents differ based on the individual reasons your account has been suspended. For this reason, we ask that you not send Strava any Feedback that you do not wish to license to us as set forth above. A hospital trust has suspended its use of gas and air pain relief in its maternity units due to the risk of "prolonged exposure" to staff. One thing that gets to mind is I've set my Veeam backup to send me . This is the second of two parts of my Account Access series. We cannot, however, guarantee absolute security of your account, your Content (as defined below) or the personal information you provide, and we cannot promise that our security measures will prevent third-party hackers from illegally accessing the Services or its contents. Then skip to the recommended section to begin troubleshooting. You may not use or export the Content in violation of U.S. export laws and regulations. If you cannot access each account, go to Account Access: Log In, Email, and Password Issues, > To resolve the duplicate account issue, go to the. > If you have any questions about this process, contact Support. ); (3) infringes, dilutes, misappropriates or otherwise violates any privacy, intellectual property, publicity or other personal rights including, without limitation, copyrights, patents, trademarks, trade secrets or other proprietary information (including unauthorized use of domain names); or (4) is fraudulent or contains false, deceptive or misleading statements, claims or representations (such as phishing); Attempting to disrupt, degrade, impair or violate the integrity or security of the Services or the computers, services, Accounts or networks of any other party (including, without limitation, hacking, denial of service attacks, etc. You have the right to opt out and not be bound by the arbitration- and class-action-waiver provisions set forth in this section by sending written notice of your decision to opt out to the following address: Strava, Inc., Attn: Legal Department, 208 Utah Street, San Francisco, CA 94103, USA. You may switch to a different Payment Method or update your information by visiting https://strava.com/account. Many, if not all, in-person AA meetings in the area have been temporarily suspended. Do not export files from the account you wish to keep. . The arbitrator shall be empowered to grant whatever relief would be available in a court; provided, however, that the arbitrator will not have authority to award damages, remedies, or awards that conflict with this Agreement. 2. You agree that Strava may use your Athlete Data to provide Services that you access or use and as otherwise set forth in these Terms. Your Payment Method will be authorized for up to approximately one month of service as soon as you register for a free trial. How does it work? Your interaction with, or participation in promotions of, third parties found on or through the Services, including payment and delivery of goods or services, and any other terms, are solely between you and such third party.